Skills and Qualifications Required: • At least 1 year of leadership, restaurant, retail, or customer service experience required, or properly trained and approved by Caribou Coffee to take responsibility as a Shift Leader • Ability to work at least one of the following: early mornings, evenings, some holidays, and/or weekends • Must be at least 18 years of age. Position Overview: The Shift Leader is responsible for the overall leadership and direction of the store in partnership with the General Manager or the Assistant General Manager.