Work Directly With A Chick-fil-A Operator - The Operator is an independent business person responsible for the restaurant's operations who invests time with their employees, teaching them essential business skills for the future. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.