Contacts Control Center regarding schedule deviations, running late or early for appointments, and various emergencies, such as medical emergencies, vehicle malfunctions, vehicle evacuations, vehicle accidents, etc., as well as other circumstances that may affect service, such as heavy traffic, road hazards, road obstructions, etc. Work will require tasks that involve walking, sitting, standing, twisting, bending, crouching, and/or kneeling and balancing while simultaneously manipulating and fastening wheelchair tie-down straps, lifting up to 20 lbs., pushing/pulling up to a maximum of 100 lbs., climbing stairs, and overhead work.