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As the Museum Tour Operations Manager, you will be responsible for training, providing excellent customer service, and ensuring that all guests who enter Paisley Park are provided with the experience of Prince's legacy. Continuing Prince's vision for Paisley Park, today's venue welcomes fans, musicians, and audiophiles for tours, concerts, festivals, and special events.

Paisley Park, Prince's creative sanctuary is seeking a skilled and knowledgeable individual to lead and manage the Museum Tour Operations Department. As the Museum Tour Operations Manager, you will be responsible for training, providing excellent customer service, and ensuring that all guests who enter Paisley Park are provided with the experience of Prince's legacy. Job Qualifications<ul><li>Strong knowledge of guided museum tour experiences</li><li>Ability to create unique and memorable experiences for museum guests</li><li>Excellent leadership, communication, and interpersonal skills</li><li>Strong organizational skills and multitasking abilities with the capacity to manage multiple projects</li><li>Ability to work effectively in a team environment</li><li>Detail-oriented with strong problem-solving skills</li><li>Knowledge of Prince Rogers Nelson and Music History</li></ul> Job Requirements<ul><li>Provide guests with exceptional customer experiences while ensuring the safety of our guests</li><li>Excellent leadership skills, ability to provide guidance, support, and knowledge to tour guides and the script</li><li>Ability to prepare and conduct all Paisley Park Tours: PE, PVE, and ULT VIP</li><li>Flexible availability to work events, special guest tours, group tours and other needs that fall outside of normal work hours</li><li>Provide weekend leadership and support to Paisley Park staff</li><li>Prepare and refresh content in the tour script at regular intervals and throughout important dates throughout Prince's legacy</li><li>Training new tour guides in a professional and informative manner</li><li>Create tour schedules and handle scheduling conflicts</li><li>Schedule group tours and walk-through tours into current tour schedule</li><li>Identify and problem solve through all tour flow issues</li><li>Provide leadership for tour guides by shadowing their tours, monitoring their uniforms, and providing experiential knowledge</li><li>Evaluate and enhance tour content and procedures</li><li>Accurately research answers to questions from tour guides and ensure the validity of the answers</li><li>Vetting, interviewing, and hiring all tour guides</li><li>Maintaing high standards of quality and experience</li></ul> Physical Demands <ul><li>Must be able to stand for long periods of time</li></ul> Schedule<ul><li>Thursday - Monday schedule including events, Salary position</li></ul> Benefits<ul><li>401 K with matching contributions, complimentary tour tickets, discount at retail store and café, health benefits, paid holidays, and personal leave</li></ul> About Paisley Park<ul><li>Paisley Park is an active museum, state-of-the-art recording studio, and concert venue</li><li>The facility served as Prince's home, creative sanctuary, and production complex</li><li>Continuing Prince's vision for Paisley Park, today's venue welcomes fans, musicians, and audiophiles for tours, concerts, festivals, and special events.</li><li>As Prince was a pescatarian, Paisley Park is a Pescatarian food environment while on the Paisley Park campus</li><li>Fish, eggs, and dairy are fine inside the building; beef, pork, chicken, and other meats can be eaten in your vehicle, or you may take meals off-site.</li><li>Paisley Park is a non-smoking campus</li></ul> Job Posted by ApplicantPro

Paisley Park

Museum Tour Operations Manager

Calendar Management

Communication Skills

Content Development

Customer Experience

Customer Support/Service

Detail Oriented

Identify Issues

Interpersonal Skills

Leadership

Multitasking

Music

Operations Management

Organizational Skills

People Management

Problem Solving Skills

Project/Program Management

Safety/Work Safety

Schedule Development

Scripting (Scripting Languages)

Team Player

Talent Acquisition

The Siouxland Heritage Museums invite applications for a part-time Museum Aide to assist in all facets of operation of the Siouxland Heritage Museums, a joint county-city museum system which includes the Old Courthouse Museum, the Pettigrew Museum, and the Irene Hall Museum Resource Center. Museum Aides are an essential part of our team and contribute to the operation of the museums by assisting with collections management, exhibits, educational programming, and special events as well as providing excellent customer service to guests visiting the museums.

HOUR

Position is located in Sioux Falls, SD.Why Join Our TeamThe <a href="https://www.siouxlandmuseums.com/" rel="noopener noreferrer nofollow" target="_blank">Siouxland Heritage Museums</a> invite applications for a part-time <a href="https://www.governmentjobs.com/careers/minnehaha/" rel="noopener noreferrer nofollow" target="_blank">Museum Aide</a> to assist in all facets of operation of the Siouxland Heritage Museums, a joint county-city museum system which includes the Old Courthouse Museum, the Pettigrew Museum, and the Irene Hall Museum Resource Center. We are dedicated to preserving Minnehaha County heritage and providing an enriching experience for our community. Museum Aides are an essential part of our team and contribute to the operation of the museums by assisting with collections management, exhibits, educational programming, and special events as well as providing excellent customer service to guests visiting the museums. Museum Aides maintain part-time schedules, primarily on Thursday evenings and weekends, to keep our museums accessible for guests seven days a week, while also providing invaluable support for special events. If you are enthusiastic about preserving history, educating the public, and contributing to the enrichment of your community, we encourage you to apply.SALARY: $16.25 HourlyCLOSING DATE: 6/12/2026 at 5:00 PM Central TimeHow You Will Make an ImpactEngage and Educate: Greet museum guests, introduce them to the museum and answer questions. Assist in Tours, Programs, Events, and Store Operations: Help with guiding tours and public programming to enhance our guests' understanding of our collections. Assist with setup, monitoring, and breakdown of special events hosted at the museum. Open and operate museum store for guests wanting to make purchases. Effective Communication: Direct telephone, mail, and personal inquiries to appropriate staff members to ensure prompt assistance. Security Functions: Perform a variety of security functions, including monitoring galleries and halls, opening and locking the building, setting alarms, observing cameras, and relaying messages and alerts. Exhibit and Research Assistance: Aid Museum staff with exhibit design, artifact changes and light construction. Conduct research for museum exhibits. Prepare educational and promotional materials to engage our guests. Clerical Tasks: Handle various clerical tasks that keep our museums running smoothly.What You Need to Succeed in this Role<ul style="list-style-type:disc;padding-left:72px"><li>High school diploma or GED and one year of general office or public contact work. Comparable combination of education and experience may be considered.</li><li>Possession of valid driver's license and must maintain a safe driving record with Minnehaha County.</li><li>Must successfully complete pre-employment background process.</li><li>Knowledge of Microsoft Office products.</li><li>Effective communication skills, both orally and in writing.</li><li>Ability to establish effective working relationships with co-workers, other agencies, and the public.</li><li>Commitment to maintaining a professional appearance and demeanor.</li></ul>EEO StatementMinnehaha County is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion or creed, national origin or ancestry, citizenship, sex or gender including pregnancy, sexual orientation and gender identity, marital status, age, disability, veteran’s status, genetic information, or any other legally protected status. Arrangements for accommodations required by disabilities can be made by contacting Human Resources at (605) 367-4337. #hc246127

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Museum Tour Operations Manager Paisley Park

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