NNSA is a semi-autonomous agency within the U.S. Department of Energy that protects our nation by designing and delivering a safe, secure, reliable, and effective U.S. nuclear stockpile; forging solutions that enable global security and stability through nonproliferation, counterproliferation, and emergency response; providing nuclear propulsion to power a global U.S. Navy; and leveraging transformative technologies to address emerging challenges. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.