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Supports key infrastructure functions including asset inventory, patch management, antivirus, software distribution, mobile device management, virtual desktop environments, and problem/change management processes. 1+ year of experience in enterprise desktop management, mobile device management, virtual desktop environments, endpoint security, or service management applications.

Overview:
<p><strong>Hybrid flexibility meets impactful infrastructure work in this IT Systems Engineer opportunity. </strong></p><p> </p><p> <strong>Work Style:</strong> Hybrid<br/> <strong>Location:</strong> Multiple UF Health Locations <em>(Gainesville)</em><br/> <strong>FTE:</strong> Full-Time (1.0 FTE)</p><p> </p><p>Administers, maintains, and supports enterprise applications that enable client-server integration and automation across the organization. Supports key infrastructure functions including asset inventory, patch management, antivirus, software distribution, mobile device management, virtual desktop environments, and problem/change management processes.</p><p> </p><p>Collaborates with cross-functional teams to research, analyze, and recommend standards, procedures, and emerging technologies that enhance the end-user experience and reduce ongoing support requirements. Actively participates in project teams to support system implementations and improvements.</p><p> </p><p>May access confidential data as required to perform job responsibilities and participates in on-call support rotations to ensure system reliability and availability.</p>

Responsibilities:
<h3><strong>Preferred / Desired Technical Skills</strong></h3><ul><li style="color:#236fa1">Microsoft Windows Operating Systems and Apple Mac</li><li style="color:#236fa1">Enterprise Endpoint Management tools</li><li style="color:#236fa1">Service and Asset Management applications</li><li style="color:#236fa1">Process Automation systems</li><li style="color:#236fa1">Anti-virus / Anti-malware solutions</li><li style="color:#236fa1">Microsoft Active Directory and Group Policy Management</li><li style="color:#236fa1">Virtual Desktop Environments (e.g., Citrix)</li><li style="color:#236fa1">Mobile Device Management (MDM)</li><li style="color:#236fa1">Hardware support (Dell, Lenovo, HP desktops, laptops, printers)</li></ul><hr/><h3><strong>Additional Preferred Knowledge</strong></h3><ul><li style="color:#236fa1">Networking and firewall concepts (subnets, protocols, ports)</li><li style="color:#236fa1">Microsoft Servers and SQL</li><li style="color:#236fa1">Disk encryption and administration</li><li style="color:#236fa1">Monitoring tools (e.g., Nimbus)</li><li style="color:#236fa1">Scripting (PowerShell)</li></ul><hr/><h3><strong>Core Competencies</strong></h3><ul><li style="color:#236fa1">Ability to estimate level of effort and time required for tasks</li><li style="color:#236fa1">Ability to meet deadlines and complete work within assigned timelines</li><li style="color:#236fa1">Strong teamwork and collaboration skills</li><li style="color:#236fa1">Excellent verbal and written communication skills</li></ul>

Qualifications:
<h3><strong>Minimum Education and Experience Requirements</strong></h3><p><strong>Education:</strong></p><ul><li style="color:#236fa1">High School Diploma or GED equivalent required</li></ul><p><strong>Experience:</strong></p><ul><li style="color:#236fa1">1+ years of experience in IT systems engineering, administration, or technical support</li><li style="color:#236fa1">Basic knowledge of servers, networking, and hardware maintenance</li><li style="color:#236fa1">Experience troubleshooting system issues and supporting end-users</li><li style="color:#236fa1">Ability to document system configurations, processes, and procedures</li><li style="color:#236fa1">Familiarity with system upgrades, patch management, and backup/recovery processes</li><li style="color:#236fa1">Strong problem-solving, organizational, and communication skills</li><li style="color:#236fa1">Ability to work independently and collaboratively in a team environment</li></ul><hr/><h3><strong>Preferred Qualifications</strong></h3><ul><li style="color:#236fa1">1+ year of experience in enterprise desktop management, mobile device management, virtual desktop environments, endpoint security, or service management applications</li></ul>

UF Health

IT Systems Engineer I | IT Infrastructure

Analysis Skills

Anti-Virus Software

Antivirus

Apple Macs

Asset Management Software

Automation

Change Management

Citrix Product Family

Communication Skills

Computer Maintenance

Cross-Functional

Cryptography

Data Recovery

Dell Hardware

Desktop Environments

Desktop PC

Desktop Virtualization

Emerging Technology

Endpoint Security

Enterprise Applications

Enterprise Endpoint

Firewalls

Hardware Administration

Help Desk

Hewlett-Packard Product Family

Identify Issues

Information Technology & Information Systems

Inventory Management

Laptop PC

Malware

Manufacturing Data Management

Microsoft Active Directory

Microsoft Product Family

Microsoft Windows Operating System

Mobile Devices

Network Administration/Management

Network System Hardware

On Call

Organizational Skills

Presentation/Verbal Skills

Printers

Problem Solving Skills

SQL (Structured Query Language)

Scripting (Scripting Languages)

Software Administration

Software Distribution

Software Patches

Subnet

Systems Administration/Management

Systems Engineering

Systems Reliability

Team Player

Technical Support

Time Management

User Interface/Experience (UI/UX)

Windows PowerShell

Writing Skills

[AW]-iCims

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IT Systems Engineer I | IT Infrastructure UF Health

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