Provides leadership, support, and education to assigned staff, and maintains relationships with providers, Partnership contracted vendor(s), community partners, and county agencies, to promote collaboration and ensure smooth and consistent application of Partnership transportation benefits.
Bachelor’s Degree in Healthcare, Social Services, Public Relations, or related fields; minimum three (3) years in a healthcare or managed care environment, or equivalent combination of education and experience. ul>Create, maintain, and edit Assessors maps and layers using ArcGIS; Learn to interpret legal descriptions on recorded documents, resolutions, parcels, subdivisions, highway and survey maps, and translate legal descriptions into precise scale drawings of property; interpolate between new maps and old maps to position changes accurately; Determine accurate closure and plotting of legal descriptions using engineering calculations; Learn to provide technical assistance to office staff, engineers, land surveyors, title companies, and the public in areas related to legal descriptions, title problems, map interpretations, and other related Assessors records inquiries; verify current ownership of property; Discover discrepancies in title, erroneous and incomplete property descriptions and maps, through title and legal description research and work with property owners, engineers, land surveyors, attorneys, title companies, and other government agencies to resolve the discrepancies; Learn to send letters identifying problems that need to be resolved in order to transfer and/or split property; Prepare and edit related source documents for input into the primary County property database for use in assessment, taxes, and GIS; Maintain proficiency in the use of software and hardware used by the department; Learn to review, approve, compose, and when necessary create new legal documents used by various County departments, such as those for tax defaulted properties; Perform photocopying and filing; and. - Basic computer hardware and software, operating systems, workflow processes, direct access techniques and remote processing;
- Basic operational characteristics of local and wide area network systems;
- Basic operational characteristics of communication systems, equipment, and devices;
- Basic methods and techniques of testing, troubleshooting, problem solving, and maintenance of desktop computer, network, and communication system hardware and software;
- Tools used in the maintenance, testing, troubleshooting, and installation of personal computers, communications equipment, network components; and peripheral equipment;
- Principles and practices of effective customer service;
- Safe work practices when working with electronic equipment;
- Operations, services, concepts, terms, and activities common to a comprehensive, state of-the-art information technology program; and.
Agent, resource and Skill setup; installation, termination and testing of network cabling (Cat5, Cat6 and Fiber); camera and video switcher control; provide live webcast streaming, monitoring, and support; applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility; record keeping principles and procedures; modern office practices, methods, and computer equipment and applications related to the work; English usage, grammar, spelling, vocabulary, and punctuation; the organization, operation, and functions of the department as necessary to assume assigned responsibilities; recent and on-going developments, current literature, and sources of information related to assigned programs; techniques for effectively representing the District in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations; and techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. Virtual Private Network set-up and maintenance; Windows Fail-over Clustering and MPIO; Windows PowerShell; Visual Basic and Batch file scripting, Unix shell scripting; Ground Policy creation and troubleshooting; Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Contact Center, K&E Express, Cisco IM Presence, Cisco Unified Intelligence Center, Cisco Telepresence Management Suite and Cisco Prime Collaboration; Cisco Routers/Switch setup and configuration for VoIP connectivity; voicemail setup, configuration and troubleshooting; Cisco technologies including voice and data; CTI route point setup, Call handlers setup, configuration, testing and troubleshooting; Contact Center setup, configuration and testing. |