UNKNOWN

ADAPTED_NOW

As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. + 5 years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.

YEAR

Become a part of our caring community and help us put health first The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Manager, Clinic/Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals. The Manager, Clinic/Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department. KEY RESPONSIBILITIES Leadership &Operational/OrganizationalManagement: + Oversee operations within a multi-physician office or clinical group, maintaining an owner-operator mindset and leading by example, while supervising and managing Medical Assistants (MA) and Front Office (FO) staff to promote a positive team culture, guide performance expectations, and manage daily schedules. + Ensure adherence to state and federal regulations. + Plan and execute staff meetings, demonstrating strong financial acumen and managing Profit & Loss (P&L) to connect strategy with business results. + Manage front-of-house and back-office operations, ensuring the center is clean, organized, and welcoming. + Manage center associates ensuring sufficient staff, onboarding new associates, including providers, and ongoing training and development + Conduct monthly meetings with Regional Associate Operations Director (AOD), Assistant Medical Directors (AMD), and providers. + Monitor and improve NPS Scores, providing explanations and conducting service recovery requests. + Foster effective collaboration and communication with colleagues, patients, and key stakeholders. + Provide assistance with administrative duties such as expense reporting, new provider hiring/onboarding, license/credentialing management, scheduling, etc. Clinical/Patient Management: + Commitment to creating patient-centric environments and fostering a culture of care and connection. + Deliver service excellence by prioritizing patient needs, ensuring high satisfaction, and including their perspectives in decision-making. + Address clinician performance issues and manage and resolve patient complaints, focusing on retention and acquisition. + Focus on patient outcomes and integrate Value-Based Care (VBC) principles into daily operations. + Conduct monthly safety audits, manage MSDS and OSHA concerns, and address clinic operation opportunities. + Collaborate with providers on patient terminations in compliance with regulations Dyad Partnership: + Collaborate with clinical dyad partners, meeting regularly to align on clinical and operational goals and building high-performing teams with clinical and operational staff. + Maintain regular communication to align on performance, strategies, and team management. + Ensure unified decision-making and consistent messaging for cohesive leadership. + Work together towards common goals that support the mission, vision, and values, along with overall patient experience outcomes. + Manage clinic/market dynamics and engagement interdependently. + Monitor and communicate incentive plans effectively. + Develop provider engagement strategy plan to mitigate turnover, improve provider satisfaction and burnout. Use your skills to make an impact Required Qualifications: + Must be able to work on-site at assigned Center(s). + 5 years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams. + Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations. + Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools. + Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff. + Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. Candidates selected for this job will be required to be screened for TB. + Candidates selected for this job will be required to adhere to Humana’s flu vaccine policy. + Current CPR certification Associates working in the State of Florida will need ACHA Level II Background clearance. Preferred Qualifications: + Bachelor’s degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor’s degree, 5+ years of Healthcare Administration/Leadership experience + Basic knowledge of Population Health Strategy + Familiarity with Medicare + Experience managing a budget of $500,000 Additional Information: This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Alert: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website. Interview Format: HireVue: As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security—both today and in the future, including: + Health benefits effective day 1 + Paid time off, holidays, volunteer time and jury duty pay + Recognition pay + 401(k) retirement savings plan with employer match + Tuition assistance + Scholarships for eligible dependents + Parental and caregiver leave + Employee charity matching program + Network Resource Groups (NRGs) + Career development opportunities #LI-BL1 Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $71,100 - $97,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient’s well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources

CenterWell

Center Administrator

Humana

FEED

At Atlas, we're providing services that enable communities to flourish and thrive, and if you’re looking for a Director of Cloud Infrastructure role ready to lead a team of cloud, network and systems administrators and committed to doing meaningful work, then this is your moment. We trust our people to do great work and live fulfilling lives, and we provide resources that care for our people, both at work and in life: Health & Wellness: We offer medical, dental and vision coverage with multiple plan options, including no-cost employee-only medical coverage.

About Atlas Atlas is a trusted leader in environmental and infrastructure consulting services; we provide services that enable communities to flourish and thrive. With a team of 3,500 employees and offices throughout the US, we combine local expertise and a network of relationships to deliver solutions to both public and private clients. Our services help improve the quality of life in the communities where we live and work. We always aim for smart, safe, and sustainable results. At Atlas we understand that our future is everyone’s responsibility, and we create a better experience at every stage of a project. Job Description At Atlas, we're providing services that enable communities to flourish and thrive, and if you’re looking for a Director of Cloud Infrastructure role ready to lead a team of cloud, network and systems administrators and committed to doing meaningful work, then this is your moment. You’ll oversee secure, scalable cloud and hybrid environments, drive innovation, manage costs and vendors, and align strategy, compliance, and operations with business goals. 
Join a dynamic, value-driven, client- and community-focused environment where your work creates a lasting positive impact for the people and communities we serve. Core Responsibilities <ul><li>Lead and mentor a team of Cloud Administrators, Network Administrators, and Systems Administrators to support enterprise infrastructure in both cloud and hybrid environments.</li><li>Architect and manage scalable cloud infrastructure solutions (e.g., Azure, AWS) that support business-critical systems with high availability and security.</li><li>Evaluate and implement new technologies that enhance system performance, improve reliability, and deliver better user experiences across the organization.</li><li>Design and maintain secure and resilient network architectures, including cloud networking, SD-WAN, firewalls, and VPN solutions.</li><li>Oversee cost analysis, procurement, and optimization of cloud services, network circuits, and related IT infrastructure contracts.</li><li>Collaborate with the CIO and executive leadership to align IT infrastructure strategies with overall business goals, including digital transformation and IT modernization efforts.</li><li>Support the development of ITIL-aligned practices, including change management, incident management, and service continuity processes.</li><li>Assist in the development and enforcement of IT policies, procedures, and technical controls to support the organization’s compliance with NIST 800-171 and NIST 800-53 requirements.</li><li>Drive infrastructure-as-code adoption and DevOps methodologies to improve operational efficiency and consistency.</li><li>Lead incident response and root cause analysis efforts for IT infrastructure-related disruptions.</li><li>Maintain relationships with cloud and technology vendors to ensure service delivery, licensing compliance, and cost optimization.</li></ul>You’ll thrive here if you have<ul><li>A bachelor’s degree in computer science, information technology, or related discipline.</li><li>15+ years of progressive IT infrastructure experience, including at least 5 years in a leadership role focused on cloud and hybrid environments.</li><li>Demonstrated experience managing both cloud and on-premises infrastructure.</li><li>Strong expertise with Microsoft Azure and/or AWS, including networking, identity, and security components.</li><li>Proficiency with automation and infrastructure-as-code tools (e.g., Terraform, Ansible, Bicep, Azure DevOps, GitHub Actions).</li><li>Experience supporting IT compliance initiatives and implementing technical controls (e.g., NIST 800-171, CIS, ISO).</li><li>Proven success leading IT infrastructure teams and driving technology transformation initiatives.</li><li>A strong background in cost analysis, vendor negotiation, and budgeting for cloud and network services.</li><li>Experience with migrating data centers to the cloud would be preferred.</li></ul>What you can expect from us The A-Team Experience is our employee program focused on helping our people thrive professionally, personally and as part of a community. We trust our people to do great work and live fulfilling lives, and we provide resources that care for our people, both at work and in life: <ul><li>Health & Wellness: We offer medical, dental and vision coverage with multiple plan options, including no-cost employee-only medical coverage. </li><li>Time Off & Family Support: We offer vacation time, paid holidays, sick & safety leave (SSL) and paid parental leave </li><li>Retirement: We help employees plan for the future with a 401(k) and company match. </li><li>Insurance: To provide protection and peace of mind, we offer Life, AD&D (Accidental Death & Dismemberment) and Disability insurance. </li><li>Safety Program: We are committed to safety as part of our ‘quality of life’ core value, and we provide approved PPE at no cost and reimbursement for prescription safety glasses and protective footwear. </li><li>Learning & Development: We provide clear career paths, learning resources and development programs allowing you to see how you can grow and advance within the company. We offer internal certifications on specific skills and support external credentials through tuition reimbursement. </li><li>Belonging: We support Employee Communities (ECs), voluntary, employee-led groups that create connections, belonging and shared purposes. </li><li>Flexibility: May vary by project demands and regional workloads, but we are committed to providing reasonable accommodation to help employees manage their personal and professional responsibilities. </li></ul>Our people and our culture are central to our work. Our values bring us together, create a sense of belonging and give us purpose. They guide how we make decisions, how we work as a team and how we serve our clients. <ul><li>Life: We enhance the quality of life. We value people and safety above all else. </li><li>Heart: As our hallmark, we act with compassion, empathy, and respect. </li><li>Trust: We work together as partners, doing what we say with full accountability. </li><li>Mastery: Always striving for the highest quality, greatness inspires our work. </li></ul>About the Job <ul><li>Career Level: Director </li><li>Employment Type: Full-time</li><li>Compensation: $150,000 annual salary 
	The expected salary range for the position is displayed in accordance with the state’s law. Final agreed upon compensation is based upon individual qualifications and experience.</li></ul>EEO Statement Atlas is committed to providing equal employment opportunities for all employees and applicants without regard to race (including hairstyles, hair texture, hair type, or hair length commonly or historically associated with race), ethnicity, creed, religion or religious creed, color, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions or requests for pregnancy disability leave and/or family care leave), gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship or immigration status, primary language, crime victim status, criminal conviction history, uniformed service member or veteran status, marital status, age, genetic information, disability or protected medical condition, genetics, political affiliation or activities, or any other status protected under applicable federal, state, or local laws. Notice to Third Party AgenciesPlease note that Atlas Technical Consultants does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Atlas will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Atlas explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Atlas. Ready to build a career to be proud of? Join the A-Team today!

Atlas Data Systems provides information technology services, business solutions, and clinical/scientific consulting to a broad range of Fortune 1000 companies. As one of the fastest growing women-owned businesses, our client list comprises top companies in the pharmaceutical, chemical, financial services, telecommunications, technology, insurance, manufacturing and software industries. Our expertise lies in delivering the right mix of solutions and services that will help our clients' business operations proactively meet their competition head on, and be agile enough to react to ever-changing economic conditions. Atlas' adaptability allows clients to choose the best fit engagement strategy: Managed Communities, Project Solutions, or Flexible Workforce Solutions. By concentrating on peripheral business objectives and delivering with precision, Atlas enables its clients to focus on the core competencies that align with their company's vision.

Atlas

Director of Cloud Infrastructure

Administrative Skills

Amazon Web Services (AWS)

Ansible

Automation

Budgeting

Business Support

Change Management

Cloud Architecture

Cloud Computing

Community Support

Computer Science

Consulting

Cost Analysis

Cost Control

Data Migration

DevOps

Equal Employment Opportunity (EEO)

Firewalls

Genetics

GitHub

Health Plan

High Availability

Hybrid Cloud

ISO (International Organization for Standardization)

ITIL (IT Infrastructure Library)

Incident Management

Incident Response

Information Technology & Information Systems

Leadership

Licensing Compliance

Medical Conditions

Medical Genetics

Mentoring

Microsoft Windows Azure

Negotiation Skills

Network Administration/Management

Network Architecture/Engineering

Network Operations Center

Network Systems

Operational Improvement

Operational Strategy

Performance Management

Private Client Services

Purchasing/Procurement

Quality of Life

Reimbursement

Reliability Engineering

Root Cause Analysis

Safety/Work Safety

Service Delivery

Systems Administration/Management

Team Lead/Manager

Team Player

Technical Support

U.S. National Institute of Standards and Technology (NIST)

User Interface/Experience (UI/UX)

VPN (Virtual Private Network)

Vendor/Supplier Evaluation

Vendor/Supplier Management

Vendor/Supplier Planning

Wide Area Network (WAN)

clearcompany

FULL_TIME

HOUR

Key Qualifications:+2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology. The IT Support Services associate will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems.

IT Support Engineer We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services associate will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently. Key Responsibilities:  <ul><li style="margin-left:8px">Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs.</li><li style="margin-left:8px"> Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers.</li><li style="margin-left:8px">Install, configure, and update operating systems, software, and hardware for new and existing users.</li><li style="margin-left:8px">Manage user accounts, including setting up new accounts, handling password resets, and managing permissions.</li><li style="margin-left:8px">Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues.</li><li style="margin-left:8px">Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference.</li><li style="margin-left:8px">Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions.</li><li style="margin-left:8px">Collaborate with other IT team members and escalate complex issues to senior engineers as needed.</li><li style="margin-left:8px">Support IT projects such as system upgrades, software deployments, and network expansions.</li><li style="margin-left:8px">Ensure security measures are followed to protect the integrity of data and systems.</li></ul> Key Qualifications:<ul><li class="paragraph" style="margin-left:32px">+2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology. network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation.  </li></ul><ul><li class="paragraph" style="margin-left:32px">Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers  </li></ul><ul><li class="paragraph" style="margin-left:32px">Excellent computer proficiency (MS Office - Word Excel and Outlook) </li></ul><ul><li class="paragraph" style="margin-left:32px">Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service  </li></ul><ul><li class="paragraph" style="margin-left:32px">Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices  </li></ul><ul><li class="paragraph" style="margin-left:32px">High School diploma or GED required  </li></ul><ul><li class="paragraph" style="margin-left:32px">Associate degree preferred </li></ul>Preferred Experience:<ul><li style="margin-left:8px">Experience with ConnectWise </li><li style="margin-left:8px">Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA).</li><li style="margin-left:8px">Experience with cloud platforms like AWS, Azure, or Google Workspace.</li><li style="margin-left:8px">Knowledge of ITIL practices and IT service management.</li></ul>  What we do for you  At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.     Benefit Highlights <ul><li class="paragraph" style="margin-left:32px">Competitive benefits package, including medical, dental, vision, and life insurance </li></ul><ul><li class="paragraph" style="margin-left:32px">401k match  </li><li class="paragraph" style="margin-left:32px">Flexible PTO</li><li class="paragraph" style="margin-left:32px">10 Holidays including your Birthday and a Floating Holiday!  </li><li class="paragraph" style="margin-left:32px">Gym reimbursement  </li><li class="paragraph" style="margin-left:32px">Amazon Prime reimbursement </li><li class="paragraph" style="margin-left:32px">40 Hours for Volunteer Time  </li><li class="paragraph" style="margin-left:32px">Paid Maternity and Paternity leave  </li><li class="paragraph" style="margin-left:32px">Paid certifications </li><li class="paragraph" style="margin-left:32px">Learning and development programs  </li></ul> Courser is an equal opportunity employer.  Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.     Powered by JazzHR

Courser

IT Support Services I - Help Desk

Analysis Skills

Communication Skills

CompTIA - Computing Technology Industry Association

CompTIA A+

CompTIA Network+

Computer Skills

Customer Relations

Customer Support/Service

Data Quality

Desktop PC

Documentation

Email Technology

Endpoint Security

Firewall Administration

Hardware Installation

Help Desk

High School Diploma

IT Service Management (ITSM)

Identify Issues

Knowledge Base

Laptop PC

MCSA - Microsoft Certified Systems Administrator

Microsoft Active Directory

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft Product Family

Microsoft Word

Mobile Devices

Network Configuration Management

Network Security

Network System Software

Presentation/Verbal Skills

Printers

Problem Solving Skills

Service Level Agreement (SLA)

Software Upgrades

Systems Maintenance

TCP/IP (Transmission Control Protocol/Internet Protocol)

Technical Delivery

Time Management

User Account Administration

Wi-Fi

Windows PowerShell

Writing Skills

partner JazzHR

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Center Administrator CenterWell

Director of Cloud Infrastructure Atlas

IT Support Services I - Help Desk Courser

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