UNKNOWN

FEED

Varied Locations: Work occurs in a mix of settings: a private office for focused work, common areas for community building, and meeting rooms for staff and student/resident consultations. Social & Cultural Atmosphere: High-Interaction & Collaborative: Constant interaction with a diverse population including residents, students, their families, staff, maintenance personnel, and senior administrators.

YEAR

<div><h2>Residential Area Director/DDP</h2>Hybrid 3301 BUCKEYE ROAD SUITE 700 - ATLANTA, GA 30341<h2>Overview</h2>Salary Range $62,000.00 - $62,000.00 Position Type Full Time Job Shift Mid-Day<h2>Description</h2>InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy and joyful lives in their communities. We offer a culture of integrity, service, and respect for the dignity of every individual. All employees, including the Residential Area Director, are expected to model and promote the organization's mission and values in every aspect of their work.<h2>Essential Job Duties and Responsibilities</h2>Program Oversight & Compliance<ul><li>Coordinate and oversee day-to-day operations of assigned group homes.</li><li>Ensure that all services are implemented in accordance with each Individual Service Plan (ISP).</li><li>Conduct regular group home visits to assess quality of care, safety, and satisfaction of individuals.</li><li>Monitor compliance with DBHDD, Medicaid, and agency policies and procedures.</li><li>Complete audits, documentation reviews, and follow-up actions as needed.</li><li>Participate in licensing and quality assurance reviews; develop and monitor corrective action plans (CAPs).</li><li>Ability to develop positive relationships with Host home providers, individuals, and families.</li></ul>Provider Relations & Support<ul><li>Recruit, train, and support group home providers to ensure competency in service delivery.</li><li>Facilitate initial and ongoing training, including medication administration, documentation, and emergency preparedness.</li><li>Serve as the primary point of contact for group home providers regarding program expectations, documentation, and incident management.</li><li>Provide ongoing coaching, performance feedback, and crisis intervention support.</li><li>Ensure group homes maintain an environment conducive to the health, safety, and personal growth of individuals.</li></ul>Clinical Oversight (DDP Duties)<ul><li>Review and approve service documentation to ensure it aligns with the ISP and DBHDD standards.</li><li>Participate in Individualized Service Planning (ISP) and interdisciplinary team (IDT) meetings.</li><li>Provide clinical guidance on behavioral, medical, and therapeutic interventions.</li><li>Monitor progress toward outcomes and make recommendations for service adjustments.</li><li>Maintain documentation in compliance with DBHDD DDP responsibilities.</li></ul>Health & Safety<ul><li>Ensure all individuals receive required medical, dental, and therapeutic care.</li><li>Review and monitor Medication Administration Records (MARs) for accuracy and compliance.</li><li>Investigate incidents, injuries, and hospitalizations, ensuring timely reporting and follow-up.</li><li>Collaborate with nursing staff to coordinate medical appointments and treatment follow-up.</li><li>Promote preventive health and wellness practices within each group home.</li></ul>Administrative Responsibilities<ul><li>Maintain complete, accurate, and timely documentation within required systems (e.g., Therap, Paycom).</li><li>Track and report outcomes, incidents, and compliance metrics.</li><li>Support budget and service authorization management for assigned individuals.</li><li>Participate in on-call rotation to respond to emergencies and provide after-hours support.</li><li>Strong communication, organization, and problem-solving skills.</li></ul>Quality & Outcomes<ul><li>Assist in developing and implementing quality improvement initiatives.</li><li>Monitor performance indicators such as incident trends, provider compliance, and satisfaction.</li><li>Promote person-centered practices that increase independence, inclusion, and self-determination.</li></ul><h2>Education, Certifications & Experience Requirements</h2><ul><li>Bachelor's degree in Social Work, Psychology, Nursing, Special Education, or related human services field, (Masters preferred).</li><li>23 years of experience in IDD services, with at least one year in a supervisory or coordination role.</li><li>Ability to meet Georgia DBHDD requirements as a Developmental Disabilities Professional (DDP) within 30 days of hire.</li><li>Understanding of DBHDD regulations, Medicaid Waiver services, and person-centered practices.</li><li>Valid Georgia driver's license and reliable transportation.</li><li>Participation in on-call rotation as scheduled.</li><li>Excellent written documentation via Microsoft Office suite</li></ul><h2>Supervisory Responsibilities</h2>The Residential Area Director provides direct supervision to Community Area Managers (CAMs) and monitors Direct Support Professionals (DSPs) to ensure compliance with program standards, service delivery, and agency policies. The Residential Area Director is responsible for oversight, guidance, and performance management within assigned group homes.Work Environment & Physical DemandsThe work environment for a Residential Area Director is dynamic and multifaceted, often blurring the lines between a professional office and a home-like setting. It is characterized by its 24/7 nature and deep immersion in the community.<ul><li>Physical Setting:</li><li><ul><li>On-Site & Immersive: This is typically not a 9-to-5 office job. The Residential Area Director often has an office but works throughout the entire residential facility.</li><li>Varied Locations: Work occurs in a mix of settings: a private office for focused work, common areas for community building, and meeting rooms for staff and student/resident consultations.</li><li>"Always On" Atmosphere: The environment can be highly unpredictable. It may be quiet and calm one moment and shift to a high-stress crisis situation the next, requiring immediate response.</li><li>Condition Variability: Exposure to typical office conditions but also to the general environment of a residential community, which may include noise, frequent interruptions, and varied levels of cleanliness.</li></ul></li><li>Social & Cultural Atmosphere:</li><li><ul><li>High-Interaction & Collaborative: Constant interaction with a diverse population including residents, students, their families, staff, maintenance personnel, and senior administrators.</li><li>Crisis-Oriented & Fast-Paced: Must be prepared to handle emergencies (medical, mental health, behavioral, facility-related) at any hour, often serving as the first point of contact.</li><li>Supportive & Mission-Driven: The culture is typically built around the mission of the institution (e.g., student development, patient care, resident safety). It requires immense empathy, patience, and cultural competency.</li><li>Blurred Personal/Professional Boundaries: Living where you work requires a high degree of professional boundary-setting. The Residential Area Director is a visible figurehead at all hours, which can be both rewarding and demanding.</li></ul></li><li>Sensory Demands:</li><li><ul><li>Noise Level: Can vary widely from quiet to very loud, especially during events or in response to community incidents.</li><li>Interruptions: Constant interruptions are the norm, requiring the ability to pivot quickly between tasks.</li></ul></li><li>Physical Demands:</li><li><ul><li>The physical demands reflect the hybrid nature of the role, combining sedentary administrative tasks with active, sometimes strenuous, community engagement.</li><li>Strength Level: This role is typically classified as Light to Medium work.</li><li>Physical Activities:</li><li><ul><li>Sitting vs. Mobility: A significant portion of the day is spent sitting at a desk for administrative tasks (reporting, emails, meetings). However, an equal or greater portion is spent walking, standing, and traversing stairs multiple times daily to inspect facilities, engage with the community, and respond to incidents. A large, multi-story facility can demand considerable walking.</li><li>Lifting/Carrying: May occasionally be required to lift and carry supplies for programs or events (e.g., boxes of paper, cases of soda, furniture rearrangements), typically weighing up to 25-30 pounds.</li><li>Stooping/Kneeling/Crouching: May be necessary during facility inspections, room checks, or when assisting with set-up/take-down for events.</li><li>Reaching/Handling/Fingering: Frequent use of hands and fingers for computer work (typing, filing) and handling documents.</li><li>Talking/Hearing</li></ul></li></ul></li></ul></div>

GEORGIA COMMUNITY SUPPORT AND SOLUT

Residential Area Director/DDP

Administrative Skills

Behavioral Health

Budgeting

Clinical Practices/Protocols

Coaching

Communication Skills

Corrective Action

Crisis Intervention

Digital Signal Processing (DSP)

Documentation

Documentation Review

Driver's License

Emergency Response

Furniture

Healthcare Quality

Incident Management

Incident Response

Internet Service Providers

Licensing

Maintain Compliance

Medicaid

Medication Administration

Metrics

Microsoft Office

Nursing

On Call

Patient Care

Paycom

Performance Analysis

Performance Management

Physical Demands

Plan Meetings

Problem Solving Skills

Project Tracking

Provider Relations

Psychiatry and Mental Health

Psychology

Quality Assurance

Quality Management

Quality of Care

Records Management

Regulations

Regulatory Compliance

Safety/Work Safety

Service Delivery

Social Work

Special Education

Team Lead/Manager

Team Player

Telephone Skills

Time Management

Typing

Writing Skills

IRecruitee

PART_TIME

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. This position is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk and/or hear.

At Marsh's Edge, we're not just a luxury senior living company; we're a community recognized as a Great Place to Work® and we take immense pride in that designation. Our philosophy, “People First, Always,” underscores everything we do. We believe that our dedicated team is our greatest asset, driving us to create compassionate, respectful, and meaningful interactions every day.Why Choose Marsh's Edge?<ul><li>A Culture of Growth and Teamwork: We foster an environment where your contributions are celebrated, and your personal and professional growth is encouraged.</li><li>Make a Difference: Your work will enrich the lives of our residents and fellow team members, creating a lasting positive impact in our community.</li><li>Collaborative Environment: Join a team that values each member's input, promotes collaboration, and strives to create a vibrant and engaging atmosphere.</li></ul>We’re Looking for a Concierge to work some evenings and on weekends:As the Concierge, you will be the “Director of First Impressions” of the community and quite often the first contact for prospects, guests, and family members.Are You Ready to Make an Impact? ESSENTIAL FUNCTIONS:<ul><li>Greets, engages and assists residents, family members, guests, and visitors in a vibrant, courteous and professional manner.</li><li>Answers internal and external telephone calls, pages & walkie talkie.</li><li>Promotes programs, outings and events, encourages participation, and assists residents and/or guests with registration.</li><li>Supports community sales efforts by engaging visitors and prospective residents, collecting information, and promoting Senior Living Communities as a great place to live.</li><li>Maintains building security, monitors security systems, including the emergency call system, and responds accordingly.</li><li>Manages the operation and maintenance of all office equipment and communication devices (i.e. call transfers). </li><li>Manages mail and newspaper delivery.</li><li>Assists Business Office Manager with ordering and maintaining adequate inventory of office and community supplies. </li><li>Participates in and attends all required in-service training sessions.</li><li>Maintains HIPPA standards and regards all medical or healthcare information pertaining to residents & employees as confidential.</li><li>Other duties as assigned.</li></ul>COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies:Technical Skills – Individual must demonstrate current and ongoing competence in tasks assigned which indicates a specialized skill in this area above and beyond the average. Must demonstrate knowledge & frequent use of computers & Microsoft Office.Communication – Demonstrates an ability to effectively and regularly transfer information to necessary parties to improve the quality of her work and to provide her supervisor with actionable, accurate data.Initiative – Is self-motivated and personally competitive. Wants to achieve for the good of the Company and her team. Seeks additional work when they have capacity. Demonstrates an ability and desire to bring new ideas and solutions to their supervisor on an ongoing basis.Flexibility – The ability to quickly adapt to changing conditions. The ability to navigate obstacles with ease, aplomb and professionalism.Interpersonal Skills – Focuses on solving conflict, not blaming; listens to others without interrupting; keeps emotions under control; remains open to ideas and tries new thingsTeamwork – Balances team and individual responsibilities; encourages others and asks for help when needed. Exhibits patience and compassion.Professionalism – Ensures product is delivered on time and is of the highest quality. Assumes responsibility for mistakes. Presents themselves in a manner which enhances the brand image. Understands that no information is truly private and conducts online or social networking activities accordingly.Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds the Company’s Guiding Principles:o People First, Alwayso We Exist to Serve our Memberso We Have a Responsibility to be FullPhysical Demands, Work Environment, and Expected Hours of Work: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.<ul><li>This position is often required to read, write, stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, balance, stoop, kneel, crouch, talk and/or hear.</li><li>This position will be required to lift or carry weight up to 25 lbs.</li><li>While performing the duties of this job, the Team Member is exposed to minimal to moderate noise.</li><li>The Team Member may be required to work extended periods of time at a computer terminal. </li><li>The associate may encounter difficult situations, including contact with mentally ill and deceased residents.</li></ul>TRAVEL: No travel is expected although occasional travel may be required for training sessions, continuing education opportunities, emergency situations, and other company functions.EDUCATION AND EXPERIENCE REQUIREMENTS:<ul><li>High school graduation or GED required.</li><li>Certification or completed course work in office management desired.</li><li>Telephone operating and answering experience required.</li><li>1-2 years’ experience in a similar concierge/administrative assistant position desired.</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:<ul><li>Ability to read, write, speak and understand English fluently.</li><li>Ability to meet or exceed the company’s attendance and punctuality standards.</li><li>Ability to use miscellaneous software and office equipment.</li><li>Ability to understand and follow directions as given.</li><li>Ability to work with minimal supervision.</li></ul>

Newspaper Jobs in Georgia

Resume Resources

Similar Job Searches

Get noticed by top employers!

Newspaper Jobs in Georgia

Residential Area Director/DDP GEORGIA COMMUNITY SUPPORT AND SOLUT

Concierge/Receptionist - PT Marshs Edge LLC

Resume Resources

Similar Job Searches