Sorts, shelves and files various library materials accurately according to library classification systems, (e.g., alphabetic, numeric and alphanumeric); Maintains accuracy of library materials on shelves and re-shelves misplaced items; Packs and unpacks boxes of books and other library materials; Locates and retrieves library materials from all areas for staff or patrons; Performs routine clerical tasks, sorts and distributes mail, checks inventory, and provides support with library events; Answers telephones, refers calls and takes messages for staff; Provides directional assistance/information to customers; Assists patrons loading and unloading donated books; Maintains appearance of work area and public areas, including cleaning materials and bookshelves; Performs troubleshooting and maintenance on equipment such as public access computers, printers and copiers; Ensures compliance with County protocols, policies and procedures relative to area of assignment; Assists patrons with accessing, closing, and changing web pages; Screens and refers research needs by matching customers with a reference specialist; Assists customers in signing up or schedules for computer access; Performs basic computer operation instruction for customers including using the mouse, downloading data/information, and saving and printing files; Assists customers with accessing the Internet and email accounts; Answers general questions about computer software (e.g., Word, and Excel) usage, such as loading and opening a file, changing the font, and adjusting formatting; Assists in other technological support patrons may need; May assist in backroom check-in of library materials and processing of reserves; Operates a variety of office equipment relative to the library assignment. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.