In addition to access management, the Business Technician actively participates in testing and consulting on technical enhancements to FE onboarding and access systems-including Empower, FE Onboarding App, Power BI reports, Unifier, and other related applications-to support successful enterprise-wide implementations. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation''s largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.