Director, Product Management, Customer Management Platform Lead Capital OneDirector, Product Management, Customer Management Platform LeadMcLean, VirginiaDirector, Product Management, Customer Management Platform Lead Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. The Line and Balance Transfer team owns the platforms that power the customer experiences and accurate delivery of our credit limit increases, decreases, and balance transfers.
AI Engineer 5 (MLX, Agentic AI, Gen AI platform Services) Capital One Financial CorpAI Engineer 5 (MLX, Agentic AI, Gen AI platform Services)McLean, VA$229,900–$262,400 / yearBasic Qualifications: Bachelor's Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
Sr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation) Capital One Financial CorpSr. Manager, AI Engineer (Gen AI Platform Services: Agentic AI, Guardrails, Evaluation)McLean, VA$229,900–$262,400 / yearBasic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies. What You'll Do: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
Risk Manager - Channels and Shared Services (Hybrid) Capital One Financial CorpRisk Manager - Channels and Shared Services (Hybrid)McLean, VA$151,900–$173,400 / yearYou exhibit outstanding influencing skills to effectively drive project / program efforts, leaning in to lead cross-functional groups to consensus, leverage a highly effective network, and effectively navigate dissension to steer partners down the "right path". Responsibilities: Work with business teams and other key stakeholders to help develop well-designed products, processes, marketing, and supporting technologies and implement risk management practices; support our business partners on risk / return trade-off decisions.
Customer Service Return Lane Agent Enterprise Holdings IncCustomer Service Return Lane AgentBaltimore, MDMust have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI's or DWI's on driving record in the last 3 years) employment reference, education and social security. Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.
Principal Associate, Financial Analysis - Servicing Strategy Capital OnePrincipal Associate, Financial Analysis - Servicing StrategyMcLean, VirginiaPrincipal Associate, Financial Analysis - Servicing Strategy As Capital One grows the operations, servicing teams become increasingly important to drive scale, differentiated customer experience, and efficiencies. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
Senior Associate, Customer Experience - Safety DoorDash IncSenior Associate, Customer Experience - SafetyWashington, DC$74,800–$110,000 / yearWe value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers.
Customer Service Exit Booth Agent Enterprise Holdings IncCustomer Service Exit Booth AgentBaltimore, MDMust have satisfactory background check inclusive of driving (no more than 2 moving violations and/or at fault accidents in the past 3 years, and no DUI's or DWI's on driving record in the last 3 years) employment reference, education and social security. Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work.
Business Manager - Enterprise Services Capital One Financial CorpBusiness Manager - Enterprise ServicesMcLean, VA$149,800–$171,000 / yearCurrently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field). A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration.
Manager, Process Manager - Bank Voice Servicing (Hybrid) Capital One Financial CorpManager, Process Manager - Bank Voice Servicing (Hybrid)McLean, VA$134,400–$153,300 / yearIn this role, you will lead a team focused on improving our frontlines ability to handle complex digital call types, support issue triage and readiness for large scale Retail Bank initiatives, and establish a closed loop feedback channel between operations and partner teams. This individual will solve cross-functional problems through building relationships both internally and externally (operations, product, tech) and develop effective communication strategies that identify key pain points and provide valuable insights leading to enhancements.
Senior Associate, Product Management - Recoveries Agent Experiences Capital One Financial CorpSenior Associate, Product Management - Recoveries Agent ExperiencesMcLean, VA$101,100–$115,400 / yearThe Card Customer Resiliency team has embarked on an unprecedented journey to modernize our technology, elevate the voice of our most vulnerable customers, and innovate rapidly to define industry norms of what caring for customers truly means. Key Responsibilities: Drive Legacy Platform Decommissioning: Lead the product strategy, technical execution, and operational alignment to successfully sunset legacy tools and transition agents seamlessly to modern systems.
Service Consultant (Sign-On Bonus $2500) CarMax, Inc.Service Consultant (Sign-On Bonus $2500)Sterling, VA$14.21–$18.02 / hourAssociates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. As a Service Consultant, you will be the trusted link between customers and our skilled technicians, ensuring every interaction reflects CarMax's commitment to honesty, transparency, and exceptional service.
Service Consultant CarMax IncService ConsultantLaurel, MD$17.51–$18.92 / hourAssociates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. As a Service Consultant, you will be the trusted link between customers and our skilled technicians, ensuring every interaction reflects CarMax's commitment to honesty, transparency, and exceptional service.
Inventory Associate, Auctions Services CarMax, Inc.Inventory Associate, Auctions ServicesFrederick, MD$16–$25.60 / hourAs an Auction Services Associate, you responsible for zone maintenance, vehicle preparation, vehicle receiving, inventory scanning, reconciliation, final quality of saleable inventory, vehicle movement (both on and off-lot), asset protection, and providing exceptional service to internal and external customers. Ability to lift up to 50 lbs., work flexible schedules-including nights, weekends, and holidays-and operate in outdoor environments, including inclement weather, while wearing required CarMax apparel.
Service Operator CarMax IncService OperatorLaurel, MD$18.20–$29.30 / hourManage repair requests by coordinating and scheduling appointments efficiently and perform reminder calls for upcoming appointments and contact customers when special-order parts arrive. Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc.
Senior Manager, Product Manager - Bank Fraud Servicing Capital One Financial CorpSenior Manager, Product Manager - Bank Fraud ServicingMcLean, VA$200,700–$229,100 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing. In this high-impact role, you will take full ownership of modernizing legacy fraud ecosystems, transforming complex, manual workflows into a seamless, high-velocity servicing engine that scales effortlessly across millions of banking relationships.
AI Engineer 4 (Vision model (VLM) customization experience) Capital One Financial CorpAI Engineer 4 (Vision model (VLM) customization experience)McLean, VA$197,300–$225,100 / yearCambridge, MA: $197,300 - $225,100 for AI Engineer 4. McLean, VA: $197,300 - $225,100 for AI Engineer 4. New York, NY: $215,200 - $245,600 for AI Engineer 4. San Jose, CA: $215,200 - $245,600 for AI Engineer 4. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Basic Qualifications: Bachelor''s Degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master''s degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies.
Manager, Project Management - Card, Customer Office Team (Hybrid) Capital OneManager, Project Management - Card, Customer Office Team (Hybrid)McLean, VirginiaManager, Project Management - Card, Customer Office Team (Hybrid) The Customer Office team is seeking an experienced and highly motivated Project Manager at the Manager level to lead the revamp of our customer communications governance and support customer communications improvements. Customer Communications Team Lead : As the new governance process is stood up, this role would also ensure that current updates being made to customer communications across all channels go through the right reviews and are implemented in a timely manner, collaborating with key partners and escalating roadblocks as needed.
Senior Associate Process Manager- Customer Protection- Hybrid Capital One Financial CorpSenior Associate Process Manager- Customer Protection- HybridMcLean, VA$88,800–$101,300 / yearYou will regularly integrate and influence multiple groups and be seen as a strong change agent by our business partners in supporting strategy & implementation as it supports Customer and agent experiences. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Principal Data Scientist, Customer Protection Agentic Claims Data Science Capital One Financial CorpPrincipal Data Scientist, Customer Protection Agentic Claims Data ScienceMcLean, VA$161,800–$184,600 / yearBasic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative field) plus 5 years of experience performing data analytics. As a Data Scientist at Capital One, you'll be part of a team that's leading the next wave of disruption at a whole new scale, using the latest in computing and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save money, time and agony in their financial lives.