Knowledge of reporting platforms, data analysis models, project management models, and financial management principles, - Must be service oriented and have excellent computer skills, problem-solving skills, customer service skills, organizational skills, multitasking skills, professional interpersonal skills, time management skills, the ability to prioritize work, and telephone etiquette. - This position requires operational knowledge of all equipment and software systems in the Revenue Cycle Support Services Department, including computer hardware, fax, printer, copy machine, scanner, shredder, phone systems, and commonly used hospital computer programs (including Windows Operating Systems, Microsoft Office, Adobe Acrobat, e-mail, and internet).