The Manager/Director of IT Operations is Rural Metro Fire's designated Information Security Officer and owns cybersecurity, enterprise infrastructure (network, server, cloud, and endpoint), identity and access management, business continuity and disaster recovery, and IT service management for a distributed, 24/7 public safety organization. Support modernizing field operations technology, including station alerting systems, radio and dispatch communications, mobile data/MDT connectivity, and the network, server, and integration platforms that CAD and related systems run on.