The mission of the DMDC is to be the DoD enterprise human resource information source, providing secure services and solutions to support the Departments mission, This mission supports the following goals: (1) Create, foster, and maintain a culture of privacy and security; (2) Leverage new technology and automation to support DMDC business lines, increase customer satisfaction and reduce costs; (3) Constantly work to ensure data quality, availability, and timeliness; (4) Promote DMDCs core values in everything we do; (5) Be the leader in information sharing and decision support on DoD human resource issues; ( 6) Be the central source to identify, authenticate, authorize, and provide information on personnel during and after their affiliation with DoD; (7) Be the one, central access point for information and assistance on DoD entitlements, benefits, and medical readiness for uniformed Service Members, veterans and their families. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.