Working skills to: Assume leadership and apply creativity in the formulation of needed changes in methods and procedures; Develop and maintain relevant collections and programs; Manage multiple branches, coordinate with staff, ensure consistent services, and run operations; Evaluate community needs and develop methods for providing library services; Plan and organize services; Exercise effective interpersonal skills in dealing with subordinates, city staff, community and business leaders, and the public; Promote community participation and enthusiasm in library services; Demonstrate a strong customer experience orientation; Develop community support; Make presentations before groups instruct, train, supervise and evaluate professional, technical and clerical staff; Understand the diverse needs of a multi-cultural community for library services. IDEAL CANDIDATE: The ideal candidate will have strong leadership experience specifically in the exploration, innovation, development and delivery of excellent library services, in a welcoming service environment, through community and staff engagement; have an in depth knowledge of change leadership; possess exceptional team building, organizational, planning, analytical/problem solving, interpersonal, collaborative and communication skills; and model respect, empathy, tact, discretion, and diplomacy while systematically building library support through diverse community constituents.