UNKNOWN

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The Senior Network Engineer also collaborates with other IT teams to integrate new technologies, manage network security, and support large-scale projects and network expansions. Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.

YEAR

Company & Benefits Information:
At Blain’s Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years!<ul><li>Associates hired into a full-time role will become eligible for the following benefits effective their 91st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc.</li><li>All major Holidays & Birthday off</li><li>Advanced Leadership Training Programs: build the skills to grow your career</li><li>Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more!</li><li>Internal recognition programs that support an engaged workplace</li><li>Profit Sharing</li><li>401(K) with company match</li></ul>

Compensation:
<ul><li>Base pay starting between $88,200 to $117,000/yr with annual performance-based merit raises*</li></ul>The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain’s Farm & Fleet position description for accurate pay range information.

Job Duties:
The Senior Network Engineer is responsible for designing, implementing, and maintaining a robust, secure, and scalable network infrastructure that supports the organization’s operations. This role involves configuring and optimizing network hardware, troubleshooting complex network issues, and ensuring high availability and performance of critical network systems. The Senior Network Engineer also collaborates with other IT teams to integrate new technologies, manage network security, and support large-scale projects and network expansions. This position requires deep technical expertise in network protocols, routing, switching, and security practices.<ul><li>Work with Infrastructure Team in designing network solutions. </li><li>Lead implementation of network solutions with internal and external resources.</li><li>Participate in buildout and testing of DR capabilities.</li><li>Configure and monitor network resources to ensure high levels of performance and security.</li><li>Work with Blain Helpdesk and Network teams to identify and resolve complex network problems.</li><li>Procure network hardware and services from solution and equipment suppliers.</li><li>Research and stay current on network technologies and concepts.</li><li>Stay current with Cyber Security best practices.</li><li>Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.</li><li>Create and maintain Network Roadmap</li></ul>

Qualifications:
<ul><li>Bachelor’s degree in computer science, Information Technology, or a related field is preferred.</li><li>3 to 5 years of experience in network engineering or a related role, with a strong background in enterprise network environments.</li><li>Proficiency in LAN, WAN, WLAN, VPN and firewall technologies.</li><li>Experience in planning, analyzing, and implementing complex network solutions.</li><li>Comprehensive understanding of the OSI model, including interdependencies of VLANs, L2, and L3 in network operation.</li><li>Deep understanding of routing and switching concepts, including advanced configuration and troubleshooting.</li></ul>

EEO Statement:
Blain Supply, Inc and Blain’s Farm and Fleet (collectively “Blain’s”) is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain’s does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.

Blain's Farm & Fleet

Senior Network Engineer

Computer Science

Disability Insurance

Diversity

Firewalls

Help Desk

High Availability

Information Technology & Information Systems

Layer 3 Protocols

Leadership

Life Insurance

Local Area Network (LAN)

Loss Prevention

Network Administration/Management

Network Architecture/Engineering

Network Configuration Management

Network Design

Network Monitoring

Network Performance/Analysis

Network Protocols

Network Routing

Network Security

Network Support

Network Switching

Network System Hardware

Network Systems

Open Systems Interconnection (OSI)

Performance Management

Prescription Drugs

Problem Solving Skills

Safety Process

Security Monitoring

Team Player

Testing

Training Program

VLAN (Virtual Local Area Network)

VPN (Virtual Private Network)

Vehicle Fleets

Wide Area Network (WAN)

Wireless LAN

Work From Home

[AW]-iCims

OTHER

This position collaborates closely with other technical staff to administer, optimize, and maintain Teams Phone, voice policies, emergency calling, collaboration devices, and meeting room systems. Install, configure, test, and maintain meeting room hardware including displays, cameras, microphones, speakers, and control panels.

Overview:
Responsible for coordinating and supporting the College’s Microsoft Teams voice and collaboration infrastructure. This position collaborates closely with other technical staff to administer, optimize, and maintain Teams Phone, voice policies, emergency calling, collaboration devices, and meeting room systems.  Responsibilities include implementation, configuration, testing, and operational support of the enterprise voice and real-time collaboration services. This position also provides secondary support for related infrastructure components including identity, authentication, networking, and server dependencies that influence Teams Voice performance and reliability.  Additional duties include planning, securing, monitoring, and enhancing the availability and user experience of the College’s collaboration environment. This position is part of the Infrastructure Team’s on-call rotation and is responsible for after-hours monitoring as needed. This position will be open until filled, with a first review date of June 1, 2026. After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.  

Responsibilities:
Microsoft Teams Voice and Telephony Administration<ol><li>Administer and support Microsoft Teams Phone services, including calling plans, operator connectivity, and voice routing.</li><li>Configure and manage Teams voice policies, dial plans, number assignments, and call handling features.</li><li>Deploy, configure, test, and maintain Teams‑certified phones, headsets, conference devices, and gateways.</li><li>Monitor Teams Voice service health and call quality; investigate and resolve voice and collaboration service issues.</li><li>Coordinate with telecommunications providers and third‑party vendors supporting Teams Voice services.</li><li>Review service incidents and outages impacting Teams Voice and recommend corrective or preventative actions.</li><li>Stay current with Microsoft Teams, Teams Phone, and collaboration technologies.</li></ol>Emergency Calling and Notification Systems<ol><li>Administer and support Teams‑integrated emergency calling and notification systems.</li><li>Collaborate with Campus Security and other IT staff on system design, configuration, testing, and maintenance.</li><li>Maintain emergency call routing, location data, and notification workflows.</li><li>Conduct routine testing and documentation to ensure emergency communication readiness.</li><li>Recommend and implement hardware, software, or configuration improvements as needed.</li></ol>TeamsMeetings and Collaboration Room Systems<ol><li>Design, deploy, and support Microsoft Teams Rooms and collaboration spaces.</li><li>Install, configure, test, and maintain meeting room hardware including displays, cameras, microphones, speakers, and control panels.</li><li>Manage Teams Rooms licensing, resource accounts, and room configurations.</li><li>Develop and maintain user and support documentation for collaboration and meeting systems.</li><li>Provide troubleshooting and optimization to improve meeting quality and user experience.</li></ol> Supporting Infrastructure and Systems<ol><li>Provide secondary support for network, security, and systems components that impact Teams Voice and collaboration services.</li><li>Assist with VLAN, Quality of Service, firewall, and WAN considerations related to real‑time voice and media traffic.</li><li>Apply understanding of Active Directory, including users, groups, and service dependencies to troubleshoot and resolve issues.</li><li>Apply understanding of Windows Server environments, including authentication, DNS, and services that support collaboration platforms to troubleshoot and resolve issues.</li><li>Collaborate with team members and participate in infrastructure projects as assigned.</li></ol>Operational Support and Documentation<ol><li>Maintain accurate documentation for Teams Voice architecture, configurations, and call flows.</li><li>Facilitate and participate in training to support Teams technology. </li><li>Share knowledge and provide training to IT staff and end users as appropriate. </li><li>Coordinate change management activities related to Teams Voice and collaboration services.</li><li>Maintain inventories and records for Teams phones, meeting room equipment, and related assets.</li><li>Provide escalated support for Teams Voice and collaboration incidents.</li><li>Evaluate and test new Microsoft Teams features, updates, and integrations prior to production deployment.</li><li>Participate in training, meetings, and professional development activities as needed.</li></ol>

Qualifications:
Knowledge, Skills & Abilities:<ul><li>Strong interpersonal, verbal, and written communication skills; ability to interact with diverse populations.</li><li>Demonstrated ability to work with confidential and sensitive information.</li><li>Practical understanding of project management concepts.</li><li>Strong documentation, organization, and problem‑solving skills.</li><li>Experience administering Teams Phone, enterprise telephony platforms, or collaboration environments.</li><li>Ability to support emergency notifications and emergency calling systems. </li><li>Knowledge of Active Directory and Windows Server fundamentals as they relate to enterprise collaboration services.</li><li>Experience using automated deployment or management tools (e.g., SCCM, LANDesk, Intune).</li><li>Knowledge of Active Directory and Windows Server environments that support enterprise applications and collaboration services.</li></ul>Required Education & Experience:<ul><li>Associate Degree in Information Technology or an equivalent combination of education and experience.</li><li>Two (2) years supporting or administering enterprise voice or collaboration systems, preferably Microsoft Teams.</li></ul>Preferred Certifications<ul style="margin-top:0in"><li>Technical certifications such as A+, Network+, CCNA, MCP, or related credentials are desirable.</li></ul>Blackhawk Technical College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Blackhawk Technical College

IT Network Engineer I

Authentication

CCNA - Cisco Certified Network Associate

Change Management

Communication Skills

CompTIA A+

CompTIA Network+

Computer Maintenance

Computer Security

Corrective Action

DNS (Domain Name System)

Documentation

Enterprise Applications

Identify Issues

Interpersonal Skills

Inventory Management

Inventory Reports

License Management

MCP - Microsoft Certified Professional

Microsoft Active Directory

Microsoft Product Family

Microsoft Windows Phone

Microsoft Windows Server

On Call

Operational Support

Presentation/Verbal Skills

Project/Program Management

QoS (Quality of Service)

Quality Management

Record Keeping

Server Support

Software Administration

Software Configuration Management

Support Documentation

System Center Configuration Manager (SCCM)

Systems Administration/Management

Team Lead/Manager

Technical Support

Telecommunications

Telephone Technology

Telephony

Training/Teaching

User Documentation

User Interface/Experience (UI/UX)

Visual Studio Application Lifecycle Management (ALM) (fka Visual Studio Team System / VSTS )

Voice Applications

Writing Skills

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Senior Network Engineer Blain's Farm & Fleet

IT Network Engineer I Blackhawk Technical College

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