UNKNOWN

FEED

Adheres to established CCC workflows when processing referrals by: Completing necessary forms in the EHS (Pre-Admit, Internal Client Referral, JPHSA Referral Form, Client Document Capture, Parent/Guardian Information, Client Alert); Uploading the external referral form and supportive documentation to the EHS; Assigning accepted referrals to Centralized Care Coordinators in the EHS. Processes all new internal and external referrals and assigns them to Centralized Care Coordinators to ensure seamless linkage to services and appropriate follow-up for all individuals served within JPHSAs three (3) service area divisions: JeffCare, Behavioral Health Community Services (BHCS), and Developmental Disabilities Community Services (DDCS).

Social Service Counselor 5BSalary$3,980.00 - $7,173.00 MonthlyLocationMetairie, LAJob TypeClassifiedJob Number221941DepartmentLDH-Jefferson Parish Human Services AuthorityOpening Date06/05/2026Closing Date6/19/2026 11:59 PM Central<ul><li>Description</li><li>Benefits</li><li>Questions</li></ul>About this JobJefferson Parish Human Services Authority (JPHSA) is a Local Governing Entity (LGE) created by the Louisiana Legislature in 1989. JPHSA is responsible for the management and operation of behavioral health and developmental disability services in Jefferson Parish. JPHSA provides fully integrated primary and behavioral healthcare services through its JeffCare program.The Social Service Counselor 5-B position serves as Jefferson Parish Human Services Authoritys (JPHSA) Centralized Care Coordination (CCC) Supervisor/Contract Monitor. This position ensures referrals of individuals from external and internal sources are streamlined and efficient; that individuals served are directed to the proper service area(s); and, that referral sources are provided adequate and appropriate communication throughout the process, including follow-up. The incumbent also monitors contracts relevant for the purpose of Care Coordination and reports to the Mental Health Regional Director in Executive Administration.An ideal candidate should possess the following competencies:Communicating Effectively: Communicates clearly, listens actively, and explains complex ideas well.Leading Effective Teams: Sets clear direction, fosters collaboration, communicates well, makes sound decisions, and delegates effectively.Making Accurate Judgments: Makes timely, well-reasoned decisions using available info, context, and trade-offs.Acting with Ethics and Integrity: Acts with integrity, respects confidentiality, and treats people fairly.Driving Results: Sets clear goals, stays focused, owns outcomes, and uses feedback to improve.Managing Programs: Develops aligned program plans, reallocates resources, coordinates stakeholders, mitigates risks, and uses data for improvement.Minimum QualificationsSix years of social services experience; ORSix years of full-time experience in any field plus three years of social services experience; ORA bachelors degree plus three years of social services experience; ORAn advanced degree in a social sciences field plus two years of social services experience.EXPERIENCE SUBSTITUTION:Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.NECESSARY SPECIAL REQUIREMENT:Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.Job SpecificationThe official job specifications for this role, as defined by the State Civil Service, can be found here.Job Duties and Other InformationJob Duties:As a Social Service Counselor 5B you will:<ul><li>Monitors and tracks all external and internal referrals documented in the Division Care Coordinator Tracking Tool.</li><li>Develops monitoring reports for presentation to the Executive Director, CPS Division Director, and Service Area Division Directors on a quarterly basis. Tracks trends in the numbers and types of internal and external referrals received, investigates fluctuations, and reports identified concerns to the Quality Improvement Specialist and Service Area Division Directors.</li><li>Works collaboratively with the Quality Improvement Specialist and outside consultant to develop an evidence-based practice (EBP) by attending scheduled meetings, tracking and compiling data, etc.</li><li>Distributes a satisfaction survey to external referral sources. Tracks responses and trends in feedback received, conducts follow up activities as necessary, including scheduling in-person meetings with external stakeholders/referral sources as necessary to determine gaps or opportunities for improvement.</li><li>Attends external and internal stakeholder staff/outreach meetings ensuring clear and up-to-date communication. Works in collaboration with other division supervisors as needed to ensure barriers to care are addressed.</li><li>Processes all new internal and external referrals and assigns them to Centralized Care Coordinators to ensure seamless linkage to services and appropriate follow-up for all individuals served within JPHSAs three (3) service area divisions: JeffCare, Behavioral Health Community Services (BHCS), and Developmental Disabilities Community Services (DDCS). Adheres to established CCC workflows when processing referrals by:</li><li>Completing necessary forms in the EHS (Pre-Admit, Internal Client Referral, JPHSA Referral Form, Client Document Capture, Parent/Guardian Information, Client Alert);</li><li>Uploading the external referral form and supportive documentation to the EHS;</li><li>Assigning accepted referrals to Centralized Care Coordinators in the EHS.</li><li>Provides direct supervision to all CCC staff (Centralized Care Coordinators) to ensure appropriate provision of care coordination services to all referred individuals and referral sources, per CCC procedure and established workflows.</li></ul>Position-Specific Details:Appointment Type: Probational, Promotional, or Job AppointmentCareer Progression: This position does not participate in a Career Progression GroupWork Schedule: Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with some flexibility as needed to accommodate the needs of the individuals served.Compensation: The salary offered will be determined based on qualifications and experience.Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.How To Apply:No Civil Service test score is required in order to be considered for this vacancy.To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.Contact Information:For further information about this vacancy contact:Enjoli LewisJefferson Parish Human Services Authority3616 S. I-10 Service Road West, Metairie, LA 70001elewis@jphsa.org504-838-5426Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:Insurance Coverage More information can be found at <a href="https://info.groupbenefits.org/" rel="nofollow">https://info.groupbenefits.org/</a>Parental Leave - Up to six weeks paid parental leaveMore information can be found at <a href="https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx" rel="nofollow">https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx</a>Holidays and Leave - State employees receive the following paid holidays each year:<ul><li>New Years Day</li><li>Martin Luther King, Jr. Day,</li><li>Mardi Gras,</li><li>Good Friday,</li><li>Memorial Day,</li><li>Independence Day,</li><li>Labor Day,</li><li>Veterans Day,</li><li>Thanksgiving Day and Christmas Day.</li><li>Additional holidays may be proclaimed by the Governor</li></ul>State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):<ul><li>Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system</li><li>Teachers Retirement System of Louisiana (www.trsl.org),</li><li>Louisiana School Employees Retirement System (www.lsers.net), among others</li></ul>01DR: Driving Results - How well do you set goals, stay focused, and follow through-especially when faced with challenges or competing demands?<ul><li>I struggle to set direction, miss deadlines, avoid challenges, or resist feedback.</li><li>I set basic goals, make some progress, and accept feedback when supported.</li><li>I set clear goals, stay focused, take ownership of results, and use feedback to improve.</li><li>I set bold goals, lead progress, push through setbacks, and help others learn from challenges.</li></ul>02DR: Driving Results - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.03LET: Leading Effective Teams - How well do you guide and support teams to work together and reach shared goals?<ul><li>I struggle to provide direction, build trust, or communicate effectively. I avoid delegation or decision-making.</li><li>I offer basic guidance and occasional feedback, but sometimes delay addressing issues or miss important gaps.</li><li>I set clear direction, encourage teamwork, communicate well, make sound decisions, and delegate tasks effectively.</li><li>I build high-performing teams, empower others, adapt communication to the situation, and lead with vision and trust.</li></ul>04LET: Leading Effective Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.05MPg: Managing Programs - How well do you plan, run, and improve programs to achieve long-term goals?<ul><li>I struggle to connect program work to goals, manage resources, involve stakeholders, or track outcomes.</li><li>I manage parts of programs with support, but I don't always communicate clearly or use data consistently.</li><li>I develop clear program plans, shift resources as needed, coordinate with stakeholders, manage risks, and use data to improve results.</li><li>I lead long-term planning, build cross-team trust, use data and evaluation to innovate, and communicate strategically to keep programs aligned with big-picture goals.</li></ul>06MPg: Managing Programs - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.Required QuestionEmployer State of LouisianaAddress 1201 N 3rd StBaton Rouge, Louisiana, 70802Phone (866) 783-5462Website <a href="http://agency.governmentjobs.com/louisiana/default.cfm" rel="nofollow">http://agency.governmentjobs.com/louisiana/default.cfm</a>

State Of Louisiana

Social Service Counselor 5B

Behavioral Health

Calendar Management

Communication Skills

Community and Social Services

Consulting

Contract Management

Data Analysis

Data Collection

Developmental Disabilities

Disability Accommodations

Follow Through

Healthcare

Information Technology & Information Systems

Insurance

Investigative Reports

Military

Organizational Skills

Primary Care

Problem Solving Skills

Program Planning

Project/Program Management

Psychiatry and Mental Health

Quality Management

Reporting Skills

Resource Management

Risk Management

Set Goals

Social Sciences

Social Work

State Government

Support Documentation

Team Building

Team Lead/Manager

Team Player

Time Management

OTHER

Should workplace injuries occur, the Department Heads and Directors are to assist the Executive Director when required with the investigation, return to work, and management of the injured worker communications with care provider and the management company. Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors.

Welcome to Distinctive Living, we're seeking a Resident Experience Coordinator (Full-Time or Part-Time) for our Inspired Living community in Kenner, La.Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.The Resident Experience Coordinator is responsible for all resident activities of a given managed community including coordinating all internal and external resident activities, creating the monthly activity calendar, arranging outside entertainment, assessing resident preferences, and guiding program to meet their needs and communicating with the management company on all appropriate matters.Benefits when choosing a career with Distinctive:<ul><li style="background:#ffffff">Medical, Dental and Vision benefits</li><li style="background:#ffffff">Paid Time Off</li><li style="background:#ffffff">401k Retirement Plan & Life Insurance</li><li style="background:#ffffff">Team Member Assistance Program</li></ul>Essential Functions <ol><li>Assess resident interest and activity needs at time of move-in and ongoing by completing the Resident Interest Worksheet and meeting with all new residents within 7 days of move-in to determine what level of activities residents request to be a part of. Orients all residents to activity program and how to access activities. </li><li>Coordinates and carries out resident activities on a daily basis within budget limitations. Develops a calendar of events before the beginning of the month to stimulate residents in the areas of intellectual, physical, spiritual, and social needs. Promotes all activities within the building in order to improve resident participation. Follows schedule as written with minimal change and cancellation. Arranges entertainment within budgetary allotments to come into the building for residents' enjoyment. Complies with spending budget on activity supplies and entertainment. </li><li>On a quarterly basis, holds an event that may be used for marketing efforts. These resident events will also serve as marketing events as they involve the entertainment of our residents. Works with the Community Relations Director and other management staff to organize these events which include planning, advertising, set-up and clean-up. </li><li>Provides and staffs transportation for resident activities and other needs. Resident outings will be scheduled on the monthly calendar and will include site-seeing trips, destination locations, and medical trips. Coordinates any activity outings and any medical visit transportation with the assisted living community. </li><li>Ensures they and any employees reporting to them work in a safe manner and that unsafe actions are managed. Compliant with Safety Committee Standard. Should workplace injuries occur, the Department Heads and Directors are to assist the Executive Director when required with the investigation, return to work, and management of the injured worker communications with care provider and the management company. </li><li>Fosters teamwork with co-workers, shows initiative in overcoming obstacles, takes actions which assist others beyond job responsibilities, and has a positive impact on co-workers, residents, and visitors. </li><li>Performs other duties as assigned or needed.</li></ol> Education and Experience <ul><li>High School Diploma or equivalent required. </li><li>Associate or Bachelor's Degree strongly preferred in Social Service, Business, or a field related to the position. </li><li>Must have proven management experience and ability to manage staff. </li><li>Minimum of three years' experience in assisted living preferred. </li><li>Experience with Microsoft Word and Excel preferred.</li></ul>Apply today to learn why Distinctive Living is a certified Great Place to Work! Job Posted by ApplicantPro

Inspired Living at Kenner

Resident Experience Coordinator (Activities)

Advertising

Assisted Living

Budget Management

Budgeting

Community Relations

Corporate Communications

Event Management

High School Diploma

Marketing

Microsoft Excel

Microsoft Word

People Management

Residential Construction

Safety Compliance

Safety Standards

Safety/Work Safety

Talent Acquisition

As a member of the care team, you will collaborate with members, the internal care team, healthcare providers, and community organizations to meet the complex healthcare and social needs of our members Be part of this exciting opportunity as we expand our DSNP services to transform lives in new markets across the country. As a vital member of our Special Needs Plan (SNP) care team, the Care Coordinator (CC) is responsible for coordinating care for our members through close collaboration with the Care Manager, Social Worker, and other interdisciplinary team members.

HOUR

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.Program SummaryJoin our Aetna care management team as we lead the way in providing exceptional care to dual eligible populations! You will have a life-changing impact on our Dual Eligible Special Needs Plan (DSNP) members, who are enrolled in both Medicare and Medicaid. As a member of the care team, you will collaborate with members, the internal care team, healthcare providers, and community organizations to meet the complex healthcare and social needs of our members Be part of this exciting opportunity as we expand our DSNP services to transform lives in new markets across the country.Position Summary/MissionAs a vital member of our Special Needs Plan (SNP) care team, the Care Coordinator (CC) is responsible for coordinating care for our members through close collaboration with the Care Manager, Social Worker, and other interdisciplinary team members. This role involves evaluating member needs through the annual Health Risk Survey, addressing social determinants of health (SDoH), coordinating care across the continuum, and closing gaps in preventive and health maintenance care.Key Responsibilities<ul><li>Member Evaluation: Conduct the annual Health Risk Survey to support needs identification for the member's Individual Plan of Care.</li><li>Risk Escalation: Inform the assigned care manager of newly identified health/safety risks or service needs</li><li>Care Coordination: Complete care coordination activities delegated by the care manager within an established timeframe.</li><li>Quality Issue Escalation: inform the assigned care manager and/or associate manager of any identified quality of care issues.</li><li>Advocacy: Passionately support the member's care coordination needs and drive solutions to address those needs.</li><li>Member Engagement: Use problem-solving skills to find alternative contact information for members who are unreachable by care management. Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health.</li><li>Monitoring and Documentation: Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies.</li></ul>Essential Competencies and Functions<ul><li>Meet performance and productivity metrics, including call volume, successful member engagement, and compliance with state/federal regulatory requirements.</li><li>Conduct oneself with integrity, professionalism, and self-direction.</li><li>Demonstrate a willingness to learn about care management within Medicare and Medicaid managed care.</li><li>Familiarity with community resources and services.</li><li>Navigate various healthcare technology tools to enhance member care, streamline workflows, and maintain accurate records.</li><li>Maintain strong collaborative and professional relationships with members and colleagues.</li><li>Communicate effectively, both verbally and in writing.</li><li>Exhibit excellent customer service and engagement skills.</li></ul>Work Expectations<ul><li>Access to a private, dedicated space to conduct work effectively to meet the requirements of the position</li><li>Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted</li></ul>Required Qualifications<ul><li>2+ years in behavioral health, social services, or a related field relevant to the program focus</li><li>Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams) and capable of utilizing these tools effectively in the CM Coordinator role</li><li>Access to a private, dedicated workspace to fulfill job requirements effectively</li><li>Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted</li></ul>Preferred Qualifications<ul><li>Case management and discharge planning experience</li><li>Managed care experience</li></ul>Education<ul><li>High School Diploma with equivalent experience (REQUIRED)</li><li>Associate's or Bachelor's Degree or non-licensed master's level clinician in behavioral health or human services (psychology, social work, marriage and family therapy, counseling) or equivalent experience (PREFERRED)</li></ul>Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$21.10 - $36.78This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.Additional details about available benefits are provided during the application process and on Benefits Moments.We anticipate the application window for this opening will close on: 06/16/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health offers a world of promising job opportunities across a diverse range of careers in everything from corporate and pharmacy roles to retails positions. No matter where you work at CVS Health, your unique skills, talents and abilities are welcome and valued. We recognize and reward greatness and want our employees to know their work is making a difference in the lives of millions. Join us today. Together we can continue making innovative, high-quality health and pharmacy services safe, affordable and accessible – for all.

Non-Profit Jobs in Algiers, LA

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Non-Profit Jobs in Algiers, LA

Social Service Counselor 5B State Of Louisiana

Resident Experience Coordinator (Activities) Inspired Living at Kenner

Care Management Coordinator CVS Health Corp

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