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DEPARTMENT:SOCIAL SERVICESPOSITION TITLE:SOCIAL SERVICES CASE WORKERSTATUS:PART TIME/FULL TIMEGENERAL STATEMENT:The Salvation army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people. Working Conditions:Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomfort associated without noise, dust, dirt and similar.*The

DescriptionJoin a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community!The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the US, we serve people with food to shelter opportunities and almost everything in between. We are committed to being an efficient and effective network of local offices that make up a huge western region team. In other words, we're committed to being big and small at the same time. That makes us a seriously great place to work. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. We welcome you on finding your place to offer opportunities for people in need!DEPARTMENT:SOCIAL SERVICESPOSITION TITLE:SOCIAL SERVICES CASE WORKERSTATUS:PART TIME/FULL TIMEGENERAL STATEMENT:The Salvation army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people.The Salvation Army is an equal opportunity employer.SCOPE OF POSITION:Receives requests for direct assistance over the phone and/or via email from community partners and providers. Works in coordination with pre-screening from the Intake Receptionist for individuals and families seeking a variety of assistances over the counter. Prepares assistances such as: utilities, transportation, gas, rental and other emergency assistances as approved by Programs Manager. Case manages Pathway of Hope program clients.ESSENTIAL DUTIES AND RESPONSIBILITIES:Case Worker:- Answer incoming phone calls and determine the most appropriate resolution.- Prepare and process all approved service vouchers; utility assistance, rental assistance, transportation request, gas, etc.- Create case files as appropriate in WellSky database.- Maintain and update client information.- Generate reports as needed.- Receive and respond to correspondence.- Provide administrative support to department head.- Assist with intake and front desk as needed and or directed.- Perform other administrative functions as requested.EDUCATION AND WORK EXPERIENCE:- Bachelor's degree or higher or equivalent in social work or related field.- Minimum of one year of experience in one or more of the following fields: social work, customer service, and working with at-risk or in-need population.- Knowledge of local resources and demonstrates ability to effectively make referrals as needed.KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:- Detail oriented and attention to detail- Self starter- Team player- Strong use of the English language in verbal and written communication (Spelling - 90%, Grammar - 85%)- Excellent telephone skills- Ability to work in a fast-paced environment and maintain poise under pressure- Customer service mindset- General accounting or bookkeeping knowledge- Strong analytical and research skills- Proficient typing skills (60 words per minute)- General knowledge of business protocols- Ability and willingness to keep information confidentialSOFTWARE-RELATED SKILLS:- Microsoft Word and Excel required- Internet research essential- Outlook helpful- Working knowledge of integrated database applications and ability to use new software programs with basic trainingPHYSICAL REQUIREMENTS:- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.- Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.- Ability to operate telephone.- Ability to operate a desktop or laptop computer.- Ability to lift up to 25 lbs. (usually file boxes).- Ability to access and produce information from a computer.- Ability to understand written information.Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.Working Conditions:Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomfort associated without noise, dust, dirt and similar.*The Salvation Army reserves the right to reassign, review the job or to require that different or additional tasks be performed based on the organization's need or when circumstances change.*Work Schedule / Location:Monday through Friday / In-person at the Helena Corps in Helena, Montana.The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination. *Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the [Know Your Rights](https://www.eeoc.gov/poster) notice from the Department of Labor.* All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

The Salvation Army Southwest Division

Social Services Case Worker

Accounting

Administrative Skills

Analysis Skills

Bookkeeping

Business Skills

Case Management

Community and Social Services

Customer Support/Service

Desktop PC

Detail Oriented

Develop and Maintain Customers

EEO Regulations

English Language

Equal Employment Opportunity (EEO)

Internet Research

Laptop PC

Lift/Move 25 Pounds

Material Moving

Microsoft Excel

Microsoft Outlook

Microsoft Word

Physical Demands

Presentation/Verbal Skills

Project/Program Management

Rentals

Reporting Skills

Research Skills

Risk

Social Work

Team Player

Telephone Skills

Typing

Waitressing

Writing Skills

Fairview Health Services

FEED

Supports the development of and complete identification of clients' needs including having a thorough understanding of a client's health needs, financial structure, housing, and transportation to ensure holistic person-centered care . Serves as the contact point, advocate and informational resource for consumers, care team, law enforcement, family/caregiver(s), payers and community resources.

HOUR

<h5>Client Access Care Coordinator </h5>If you are passionate about providing high-quality care to individuals in your community, we invite you to join our team at AWARE. AWARE is looking for the right person to join the team as a client access care coordinator. The support we provide helps the adults, children, and families we serve become active and vital members of their community while focusing on personal growth. We are a compassionate and fully engaged team that is dedicated to providing the best possible care to our clients. Our strength lies in our culture of care, and we are looking for individuals who share our commitment to providing unconditional care to those in need. We are committed to providing a supportive and inclusive work environment where all team members feel valued and respected. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. If you are looking for a rewarding career, we encourage you to apply to join our team at AWARE. <h5>Responsibilities: </h5><ul><li>Receives referrals from the Access team with identified client needs such as Medicaid enrollment, Veteran Affairs authorizations, and determination of need for interagency services </li><li>Assists clients with Medicaid, Veteran Affairs, or other payer source enrollment </li><li>Completes care coordination assessment understanding the physical, financial and emotional needs of the client, which becomes a strategy for successful transition into community. Serves as the contact point, advocate and informational resource for consumers, care team, law enforcement, family/caregiver(s), payers and community resources. </li><li>Works with consumers to plan and monitor care: Assess consumer's unmet health and social needs. </li><li>Contributes to the development of a care plan/treatment plan with the consumer, family/caregiver(s) and providers </li><li>Supports the development of and complete identification of clients' needs including having a thorough understanding of a client's health needs, financial structure, housing, and transportation to ensure holistic person-centered care </li><li>Communicates with identified care agencies regarding the client's needs. </li><li>Ensures the client's relatives, caregivers and support system are identified and provided necessary information, with appropriate client permissions. </li><li>Educates patient and family/caregiver(s) about relevant community resources </li><li>Facilitates and attend meetings between consumer, family/caregiver(s), care team, payers and community resources as needed </li><li>Connects clients with community resources that will assist clients with completing their transition plans. </li><li>Provides follow-up connection for all clients evaluated to improve use and connectedness to services. </li><li>Coordinates with referral sources and internal resources to ensure timely assessments and to facilitate a timely entry into definitive care </li><li>Assists in the identification of "high risk" consumers (the chronically mentally ill and those with specialty health care needs) with immediate response to those identified needs. </li></ul>Excited to join our organization? AWARE client access care coordinators earn $19.75 per hour. <h5>Requirements </h5>Talents, skills, and abilities: <ul><li>High School Diploma or Equivalency. </li><li>One (1) year direct work experience. </li><li>Must have, or be willing to obtain, a valid Montana Driver's License. </li><li>Must have an acceptable driving record and pass a criminal background check. </li></ul>Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: <ul><li>Quarterly Financial Bonus Program </li><li>Tuition Advancement Program </li><li>Health Insurance </li><li>Dental/Vision Insurance </li><li>401(k) with company match </li><li>Life Insurance </li><li>Wellness programs </li><li>Generous paid time off </li></ul>We are proud to be an equal opportunity employer.

Non-Profit Jobs in Helena, MT

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Non-Profit Jobs in Helena, MT

Social Services Case Worker The Salvation Army Southwest Division

Client Access Care Coordinator - Integration Services (Helena, MT) AWARE

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