of 3.0 or above is preferred and applicants may be asked to provide certified official transcripts; Coursework or practical experience in information technology, networking, systems administration, cloud computing, or database management; Experience with programming or scripting languages such as Python, C#, JavaScript, HTML/CSS, or related technologies; Data analysis, reporting, or visualization using tools such as Power BI, Excel, or similar platforms; Experience providing technical support, troubleshooting hardware/software issues, or customer service in a professional, academic, or volunteer environment; and/or. Assisting with desktops, mobile devices, servers, networking, lifecycle replacement, deployment, and technical support; Supporting critical systems used by first responders; Gaining hands-on experience with enterprise IT operations; Applications Support & Data Team.