Excellent communication, listening, and interpersonal skills as applied to interaction with coworkers, supervisor and clients; Skill in networking and forming effective collaborative relationships; Skill in written English sufficient and to use resources in carrying out assigned duties; Skill in using Microsoft office applications such as Word and Publisher; Ability to use discretion in dealing with confidential information; Ability to work as part of a team; Ability to work effectively across cultures and socio-economic levels; including working with interpreters, both in-person and on the phone. Frequently interacts with others in the public, the work unit, vendors or across departments to exchange detailed and/or technical information; Interaction with the public, vendors/ community partners or across departments occasionally includes negotiations involving convincing the other party to do something to achieve a basic work related objective; Serves as representative on various local and state committees.