Board Certified Behavior Analyst South Shore Autism Center LLCBoard Certified Behavior AnalystDorchester, MA$73,000–$85,000 / yearThe essential functions include, but are not limited to the following: Client-specific oversight, initial assessment, treatment plan writing, reassessments, gather and maintain session schedule, caseload supervision/management. An SSAC Behavior Analyst demonstrates strong clinical skills, commitment to supervising a team of behavior therapists, and excellent communication with parents, supervisors, and supervisees.
MES Analyst Ken`s FoodsMES AnalystMarlborough, Massachusetts$110,000–$135,000 / yearFull timeWe are seeking a highly motivated MES Analyst with experience in food manufacturing and the Ignition platform or similar MES to support, enhance, and optimize manufacturing execution systems across production operations. This role will serve as a key technical resource responsible for MES configuration, data integration, production reporting, and continuous improvement initiatives within a regulated food manufacturing environment.
NewInvestor Relations Analyst Vaco LLCInvestor Relations AnalystBoston, MA$80,000–$95,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Senior Financial Analyst Berkeley Research Group, LLCSenior Financial AnalystBoston, MA$80,000–$135,000 / yearComprised of experienced, hands-on professionals that are results-oriented and data-driven, the market leading BRG Corporate Finance practice collaborates as partners with management teams and sponsors to focus on strategic options that maximize value for stakeholders. The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition.
NewClient Services Analyst – Fund Accounting Vaco LLCClient Services Analyst – Fund AccountingBoston, MA$29–$29.68Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewSenior Reinsurance Analyst Vaco LLCSenior Reinsurance AnalystBoston, MA$45–$53.50Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewBusiness Analyst The Computer Merchant, LtdBusiness AnalystBoston, MA$60–$63 / hourContractorWhile an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Facilitate backlog grooming/refinement sessions with product owners, business stakeholders, developers, and QA teams to prioritize enhancements, clarify requirements, and ensure readiness for development sprints.
NewLease Analyst Vaco LLCLease AnalystMarlborough, MA$25–$30Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Associate Supply Chain Analyst Medline IndustriesAssociate Supply Chain AnalystUxbridge, MA$62,000–$93,000 / yearFull timeAssociate Analyst Supply Chain is responsible for leading supply chain projects from concept to completion, mentoring team members, and driving operational efficiency through data analysis and cross-functional collaboration. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
NewCompliance Risk Analyst - Contract TalentBurst, Inc.Compliance Risk Analyst - ContractMarlborough, MA$40–$43.46 / hourExposure to enterprise platforms supporting governance workflows (e.g., ServiceNow, SharePoint, Power Automate/Power Apps, Confluence/Jira), data catalog/lineage, and assessment tools. You will help review AI use cases, strengthen AI governance frameworks, manage intake and risk assessments, drive compliance with global regulations, and enable teams to build trustworthy AI with clear accountability.
NewSupply Chain Analyst / Production Planner Epitec, IncSupply Chain Analyst / Production PlannerWilmington, MA$38–$40 / hourManage the clear-to-build (CTB) process: verify material availability, tooling readiness, work instruction completeness, and labor capacity before committing to each build cycle. Adjust plans dynamically as engineering changes, supply delays, or quality issues arise — communicating impacts and recovery plans proactively.
NewCompliance Risk Analyst Epitec, IncCompliance Risk AnalystFramingham, MAHighlight risks associated with the use case and make the business owners aware of the risks and help those business owners respond to those risks. Partner with IT, Legal, Privacy, Cybersecurity, and AI Governance Committee to align governance requirements with delivery milestones and identify regulatory considerations the AI use cases pose to the organization.
NewSr. Quality Control Analyst (Pharma) Pace Analytical Life SciencesSr. Quality Control Analyst (Pharma)Watertown Town, MA$90,000–$110,000 / yearResponsible for providing or overseeing the analysis, administration and oversight of comprehensive chemistry/biochemistry policies, programs and practices; may provide feedback and guidance to clients regarding the analysis of materials, products and/or devices utilizing complex to specialized professional and technical knowledge of chemistry/biochemistry/formulation development or related equipment, testing, and procedures. Provides complex to specialized analysis, interpretation and counsel to clients, staff, management, and functional leaders regarding chemistry/biochemistry policies, programs, and practices; involves broad operations and leading implementation and change.
NewSr. Quality Control Analyst Pace Analytical Life SciencesSr. Quality Control AnalystWatertown Town, MA$35–$50 / hourSUMMARY Responsible for providing or overseeing the analysis, administration and oversight of comprehensive chemistry/biochemistry policies, programs and practices; may provide feedback and guidance to clients regarding the analysis of materials, products and/or devices utilizing complex to specialized professional and technical knowledge of chemistry/biochemistry/formulation development or related equipment, testing, and procedures. Provides complex to specialized analysis, interpretation and counsel to clients, staff, management, and functional leaders regarding chemistry/biochemistry policies, programs, and practices; involves broad operations and leading implementation and change.
NewABOR/IBOR Business Systems Analyst - Investment Accounting MassMutualABOR/IBOR Business Systems Analyst - Investment AccountingBOSTON, MAThis role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments. Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications.
Revenue Cycle Operations Analyst Boston Medical CenterRevenue Cycle Operations AnalystMA$62,500–$91,000 / yearPOSITION SUMMARY: Under the direction of the Cash Processing Manager and Director of Middle Revenue Cycle, the Revenue Cycle Operations Analyst is responsible for maintaining the integrity of cash for both Boston Medical Center (BMC) and Boston University Medical Group (BUMG). The Revenue Cycle Operations Analyst is also responsible for monitoring, working and assessing various workqueues within the Electronic Health Record (EHR) system and working with IT to improve system workflow based on trends and patterns identified.
Systems Operations Analyst, Production Commonwealth of MassachusettsSystems Operations Analyst, ProductionQuincy, MAProgram Coordinator II'',''Program Coordinator II'',''United States-Massachusetts-Quincy - 100 Hancock Street'',''United States-Massachusetts-Quincy - 100 Hancock Street'',''Administrative Services'',''Administrative Services'',''Exec Office Of Health and Human Services'',''Exec Office Of Health and Human Services'',''Full-time'',''Full-time'',''Day'',''Day'',''Jun 17, 2026, 4:36:33 PM'',''Jun 17, 2026, 4:36:33 PM'',''1'',''1'',''104,315.38'',''72,172.36'',''104,315.38'',''Yearly'',''Sandra Semedo, Sandra. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Trade Operations Analyst Daley and AssociatesTrade Operations AnalystBoston, MA$30–$40 / hourThe Trade Operations Analyst will support the firm's Investment Operations team by ensuring investment transactions and portfolio holdings remain compliant with client investment guidelines and regulatory requirements. The ideal candidate will have 1-3 years of investment management or investment operations experience, strong knowledge of investment products, and excellent analytical and communication skills.
Business Operations Analyst Manulife Financial CorpBusiness Operations AnalystBoston, MA$53,250–$88,750 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
Senior Analyst, Media Business Operations Publicis Groupe SASenior Analyst, Media Business OperationsBoston, MA$60,800–$89,600 / yearDigitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Overview What you'll do: As a Media Business Operations Senior Analyst, you will responsible for the day-to-day support and project management of Media Business Operations initiatives for a specific client(s).
Investment Operations Analyst, Alternatives MassMutualInvestment Operations Analyst, AlternativesBoston, MassachusettsAs an Investment Operations Analyst, you will work closely with a variety of internal and external stakeholders, including internal operations, legal, compliance, external venders, fintech platforms, and financial advisors on a comprehensive range of offerings. As an Investments Operations Analyst on the Alternative Investments Product team, you’ll support a growing range of offerings, such as private placements, interval funds, and tax-efficient strategies.
Senior Revenue Operations Analyst Definitive Healthcare, USSenior Revenue Operations AnalystFramingham, MA$77,000–$143,000 / yearIn 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.
NewTreasury Operations Analyst Financial Information Technologies LLCTreasury Operations AnalystBeverly, MA$55,000–$70,000 / yearThis integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. The Treasury Operations Analyst supports daily treasury and financial operations by processing payment activity, monitoring banking transactions, resolving discrepancies, and maintaining accurate operational records.
Treasury Operations Analyst - Insurance Liquidity Forecast KKR & Co IncTreasury Operations Analyst - Insurance Liquidity ForecastBoston, MA$60,000–$90,000 / yearPerform daily liquidity management processes supporting operations and investment activity by working collaboratively with Banks, Global Atlantics Investment Team, Third Party Administrators (TPA), Risk Management, and Accounts Payable. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities.
NewInvestment Trade Operations Analyst Daley and AssociatesInvestment Trade Operations AnalystBoston, MA$23–$24 / hourKeywords: entry level, bachelor’s degree, finance, investment operations analyst, investment accounting analyst, portfolio accounting analyst, portfolio operations analyst, trade operations . We are currently seeking candidates for multiple opportunities as an Investment Trade Operations Analyst at a global asset management company with a location in Downtown Boston, MA, 02110.
Trade Operations Analyst - Boston, MA Daley and AssociatesTrade Operations Analyst - Boston, MABoston, MA$30–$40 / hourPartner closely with Investment Operations, Portfolio Management, Product Management, and Global Relationship teams to address guideline-related inquiries. This role supports investment teams by ensuring portfolio transactions and holdings comply with client investment guidelines and regulatory requirements.
Sr. Partner Operations Analyst PTC IncSr. Partner Operations AnalystBoston, MA$82,000–$131,000 / yearToday, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work.
Interoperability Operations Analyst Zus HealthInteroperability Operations AnalystBoston, MA$80,000–$130,000 / yearFounded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. While we have worked to consolidate the minimum qualifications for each role, we aren't looking for someone who checks each box on a page; we're looking for active learners and people who care about disrupting the current healthcare system with their unique experiences.
Senior Sales Operations Analyst AppExtremes LLCSenior Sales Operations AnalystBoston, MA$98,850–$125,000 / yearBy unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. In keeping with this approach, we are committed to delivering competitive compensation and benefits packages to our colleagues worldwide and communicating transparently about the structure of our compensation programs.
NewCommercial Finance & Operations Analyst Johnson ControlsCommercial Finance & Operations AnalystMassachusetts$94,000–$118,000 / yearAlloy Enterprises addresses these constraints with advanced thermal management components enabled by its Stack Forging process, which creates single-piece, leak-tight metal parts with complex internal microgeometries for stronger cooling performance, lower pressure drop, and high reliability. Process Prototyping: Rapidly build and iterate lightweight operational tools and models to meet immediate business needs, then hand off proven workflows for formalization into scalable systems.
Trade Operations Analyst RA Capital ManagementTrade Operations AnalystBoston, MassachusettsFrom helping them recruit talent to helping them recruit patients for their studies to helping match them to strategic partners and even going to Washington to win reforms, RA Capital’s large team has people with nearly every relevant expertise one might need to turn an idea into a cure that actually helps people. This position will focus on trade support, reconciliations, treasury management, middle office operations, regulatory reporting support, and operational process improvement, while partnering closely with internal teams and external counterparties to ensure accuracy, efficiency, and scalability of operational workflows.
Salesforce Business Operations Analyst Pilot Thomas LogisticsSalesforce Business Operations AnalystBoston, Massachusetts$67,000–$90,000 / yearWe strongly encourage applications from individuals transitioning into Salesforce from other roles — including former power users, operations coordinators, sales analysts, or support specialists who have developed deep platform knowledge as part of their day-to-day work. You will spend a meaningful portion of your time engaging directly with stakeholders and end users — gathering feedback, solving day-to-day platform challenges, translating business needs into Salesforce solutions, and building trust across the organization.
Advertising Operations Analyst Appcast IncAdvertising Operations AnalystNewton, MAWith input from Account Managers, Tech Services and Partnerships teams, identify opportunities to reduce the amount of time it takes to setup new customers, increase the financial performance of the Employer advertising business and increase the amount of campaigns that an Account Manager and AdOps Analyst can effectively support. Join meetings with the Business Development team with partners to learn how their jobs marketplaces work, share best practices across the industry with an eye towards supporting partner growth in terms of spend, apply delivery and number of hires delivered to customers.
Equity Operations Analyst GTT, LLCEquity Operations AnalystBoston, MA$60–$70 / hourThis includes the auditing of data related to employee payroll contributions, purchase details for upload to the E*TRADE system, purchase data for deposit of shares into employee accounts, and reports for local Human Resources, Finance, and Accounting teams. The Equity Operations Analyst will support the accurate and timely administration of global equity programs, including restricted stock units (RSUs) and the Employee Stock Purchase Plan (ESPP).
Sales Operations Analyst Getinge ABSales Operations AnalystBoston, MAWith a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. Responsible for executing the global order-to-cash process, including creating quotes and sales orders for internal and external customers, creating invoices or credit memos, and following up on overdue invoices.
Senior ETF Operations Analyst Wellington Management Company LLPSenior ETF Operations AnalystBoston, MA$90,000–$180,000 / yearIn addition, we offer a comprehensive and high value benefit package to meet the unique needs of our employees and their families, and we are committed to fostering a flexible work environment that enables employees to thrive personally and professionally. Partner with Portfolio Management, Product Management, Investment Implementation, Trading, Operations, Technology, Legal and Compliance to effectively grow and operationalize our lineup of ETF products.
Sr. Operations Analyst (Hybrid) NFP CorpSr. Operations Analyst (Hybrid)Norwell, Massachusetts$60,000–$85,000 / yearFull timeOnboard new brokers, including management of appointment process, ensuring licensure and other requirements are met, handle initial communications with brokers and provide demonstrations of all systems that support our brokers with new clients and management of their existing clients. Responsible for the timely and accurate response to and resolution of client specific requirements to ensure appropriate access to healthcare services: Coordinate with internal teams to support and ensure smooth new ICHRA implementations and employee enrollments.
Sr. Operations Analyst (Hybrid) Aon PlcSr. Operations Analyst (Hybrid)MA$60,000–$85,000 / yearIn addition, we support the growing Individual Coverage HRA (ICHRA) model and partner with third‑party ICHRA administrators to help employers and their employees navigate and implement this innovative approach to group health coverage We in search of a Senior Operations Analyst to perform a variety of operational duties in support of our client, broker, and vendor partnerships. Onboard new brokers, including management of appointment process, ensuring licensure and other requirements are met, handle initial communications with brokers and provide demonstrations of all systems that support our brokers with new clients and management of their existing clients.
NewRevenue Operations Analyst Sitecore Corp ASRevenue Operations AnalystSalem, NHTrusted by global leaders such as American Express, Porsche, Starbucks, and L'Oréal, Sitecore helps brands transform engagement through experiences that are not only personalized, but predictive and dynamic. This individual will drive high-impact analytics initiatives, deliver accurate and timely business insights, and help shape the future of reporting, automation, and data strategy across the GTM organization.
Senior ETF Operations Analyst Wellington ManagementSenior ETF Operations AnalystNeedham, MassachusettsExamples of our benefits include retirement plan, health and wellbeing, dental, vision,and pharmacy coverage, health savings account, flexible spending accounts and commuter program, employee assistance program, life and disability insurance, adoption assistance, back-up childcare, tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time). The base salary range for this position is: USD 90,000 - 180,000 This range takes into account the wide range of factors that are considered when making compensation decisions, including but not limited to skill sets; role; skills and experience; certifications; and education.
Investment Operations Analyst, Alternatives Massachusetts Mutual Life Insurance CompanyInvestment Operations Analyst, AlternativesBoston, MA$67,400–$88,400 / yearThe Impact: As an Investment Operations Analyst, you will work closely with a variety of internal and external stakeholders, including internal operations, legal, compliance, external venders, fintech platforms, and financial advisors on a comprehensive range of offerings. As an Investments Operations Analyst on the Alternative Investments Product team, you'll support a growing range of offerings, such as private placements, interval funds, and tax-efficient strategies.
Compliance Operations Analyst Klaviyo IncCompliance Operations AnalystBoston, MA$96,000–$144,000 / yearAI fluency-understands how AI and automation are used in detection systems and operational workflows; comfortable using approved AI tools (e.g., LLMs, AI-assisted log analysis) to accelerate investigation, summarize incidents, or draft communications, while maintaining human judgment in the loop. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Analyst, Media Business Operations Publicis Groupe SAAnalyst, Media Business OperationsBoston, MA$50,065–$70,784 / yearDigitas delivers ambitious outcomes via unique solutions that include Creative Experiences, Integrated Media, Addressable Relationships, Social Marketing and Total Commerce. Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive.
Sr. Business Analyst - Inpatient Strategy & Operations Boston Medical CenterSr. Business Analyst - Inpatient Strategy & OperationsBoston, MA$66,000–$96,000 / yearKey responsibilities include - Managing projects, with support from Ops Director, and using data to derive meaning and guide strategic initiatives; Work directly with central operational, clinical and business leaders to identify and analyze gaps in process and performance, and guide inpatient focused initiatives. Business Analyst will support high profile projects with exposure to hospital executives, both clinical and operational, designed to reinforce hospital-wide and department-specific strategic goals and increase operational efficiencies.
Principal Sales Operations Analyst ImprivataPrincipal Sales Operations AnalystWaltham, MAThis role is responsible for identify opportunities, align across cross-functional stakeholders, conduct data analytics, bookings forecasting, pipeline analysis, deal structuring and partnering with sales leadership. Provide actionable analysis on key sales KPIs, including forecast accuracy, pipeline quality, deal movement, booking trends, ARR, average deal size, discounting, and quarterly performance drivers.
Senior Sales Operations Analyst XometrySenior Sales Operations AnalystBoston, MADesign and continuously refine sales performance and quota models, incorporating historical trends, pipeline data, seasonality, and rep-level variance to drive quota setting, attainment tracking, and revenue forecasting at the leadership and board level. How You'll Contribute: Act as the primary analytics partner to Sales leadership and senior executives — proactively defining key metrics, surfacing strategic insights, and shaping decisions on quota, territory, headcount, and pipeline strategy.
Operations Analyst Man GroupOperations AnalystBoston, MassachusettsPowered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.
GTM Strategy and Operations Analyst - Boston Datadog IncGTM Strategy and Operations Analyst - BostonBoston, MA$75,000–$110,000 / yearAct as the dedicated operational point of contact for regional AEs and frontline managers, handling ad hoc operational requests and supporting Salesforce hygiene, including opportunity updates, field accuracy, and pipeline cleanliness. Experiment with and embed AI into field support workflows, including prototyping lightweight automations, AI-assisted analyses, and ecosystem integrations that help AEs and managers take faster, better-informed action.
Global OPUS Customer Operations Analyst (CONTRACT - 6 Months) Connexion Systems + EngineeringGlobal OPUS Customer Operations Analyst (CONTRACT - 6 Months)Lexington, MA$35–$44 / hourResponsibilities As a member of the customer service team, the Global OPUS Order Support Analyst will provide seamless project coordination, customer service and support of global customers inquiries and orders: Supporting customer products and unique account requirements. Facilitate the launch of the complaint process with customers by providing the documentation and escalation required internally for resolution with Product Management, Quality, Manufacturing, Supply Chain and the Sales team.
NewBusiness Analyst - Service & Operations Focus Financial PartnersBusiness Analyst - Service & OperationsNeedham, MassachusettsBlending deep expertise and expansive resources with a boutique, client-first fiduciary philosophy, Focus helps individuals, families, and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. Serving as an extension of the leadership team, this role leverages data, analytics, AI-enabled tools, and business analysis to improve operational performance, inform strategic decisions, and support the evolution of the Service & Operations operating model.