Provide executive oversight of: Claims administration and payment operations, Member services and customer experience, Provider services and provider relations, Enrollment, eligibility, and premium billing, Utilization management support operations, Care coordination support services, Appeals and grievances, Credentialing and provider data management, Delegation oversight and vendor management, and Operational compliance and audit readiness. This position provides strategic direction and operational leadership to support exceptional service delivery, regulatory compliance, quality outcomes, positive member and provider experiences, and responsible financial management.