Customer Success Associate Director Wolters KluwerCustomer Success Associate DirectorWaltham, MA$122,300–$218,550 / yearThis role leverages deep healthcare industry knowledge, strong executive presence, and customer success expertise to strengthen strategic partnerships, drive portfolio adoption, identify opportunities for expanded value, and ensure long-term customer success. Serving as a trusted advisor to executive, clinical, operational, and digital leaders, this role ensures customers maximize the value of their investments across the UpToDate portfolio, including UpToDate, Lexidrug, Patient Engagement solutions, and future products and capabilities.
Lab Support Leader-Full-Time, Evening 3pm-1130pm Beth Israel Lahey HealthLab Support Leader-Full-Time, Evening 3pm-1130pmBoston, Massachusetts$24.26–$32.64 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Virtual Sales Manager American Income LifeVirtual Sales ManagerBoston, MARemoteThis remote, contract-based position offers the opportunity to lead and mentor agents, optimize performance, and progress quickly into senior leadership roles—all while helping families protect what matters most. As our team continues to grow rapidly, we are focused on developing a high-performance culture that rewards excellence, fosters leadership, and creates lasting impact.
GMP Supervisor SBM Management ServicesGMP SupervisorPortsmouth, New HampshireCandidates with an equivalent combination of education, technical training, professional certifications, and progressively responsible experience leading facilities, operations, janitorial, manufacturing, or service teams will also be considered. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems.
Director - Statistics Eli Lilly and CompanyDirector - StatisticsBoston, MA$193,500–$338,800 / yearPurpose: The Project Statistician at the Director level provides statistical leadership in multiple dimensions including: Provides technical leadership and expertise in initiating and implementing multi-disciplinary or cross functional projects that impact the Verve Gene-editing program and Lilly Research Laboratory, Leads the assessment and introduction of new statistical technology and methodology to apply to broader practice, Leads the development of clinical plans, innovative protocol designs, and statistical analysis plans in collaboration with physicians and/or medical colleagues, Provides consulting and statistical direction on priority clinical projects. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities).
Area Manager Pritchard IndustriesArea ManagerWaltham, Massachusetts$80,000–$90,000 / yearPritchard Industries is a dynamic and innovative provider of comprehensive facility services, dedicated to enhancing the operational efficiency of our client partners in the industries we serve. With services from facility maintenance and janitorial to landscaping and snow removal, we enable desired outcomes for our clients through consistent service and outstanding people.
Senior Manager, Success Architecture Salesforce.com, Inc.Senior Manager, Success ArchitectureBoston, MA$150,100–$227,000 / yearDirector, Regional Success Architecture, Agentforce, is a customer-focused leader responsible for Salesforce's most technical success plan aligned role, Success Architects. Key responsibilities include managing Success Architects; driving customer adoption and value realization; escalation management; and adherence to established success processes.
Store Operations Manager (GM) Insomnia CookiesStore Operations Manager (GM)Boston, MAWhat we seek: · 3+ years of management/leadership experience in a restaurant or retail establishment · Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) · Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business · An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests · A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System · Familiarity with using commercial convection ovens - a plus About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!
Director of Operations Emerging Blue, Inc.Director of OperationsBrighton, MA$150,000–$165,000 / yearWhat the job actually involves Buy planning and factory purchasing Build the essentials buy plan from blended DTC, Amazon, and wholesale demand forecasts Place PO packages to factory spec — quantities, packing instructions, GTINs, barcodes, UPC and UCC labels Manage factory open capacity and ex-factory dates; adjust for launches and wholesale demand Optimize container loads for ocean freight utilization Freight and logistics Manage logistics contracts and select ocean carriers and routes on capacity and rate Own export documentation and commercial-document compliance between factory and carrier Coordinate inbound trucking on customs release, and outbound trucking for wholesale orders Customs and trade compliance Oversee US customs clearance and commercial documentation Maintain the customs bond, product registrations, and country-specific footwear labeling compliance Manage tariff classification, exposure, and the refund application process 3PL and warehouse Manage inbound containers, product and inventory data in the WMS, and warehouses Create compliant carton labels for 3PL and Amazon inbounding Oversee returns, damaged product, and damaged packaging workflows Review shipping rates and methods; keep DTC and B2B pack-out efficient Optimize inventory positions across multiple warehouses Optimize cost efficiencies with 3PL partner DTC and Amazon Ensure timely outbound from both warehouses across Shopify and Amazon Manage fraud orders, chargebacks, and order or inventory exceptions Run the operational side of promotions and loyalty, in sync with customer service Manage Amazon listings, Seller Central connections, FBA outbound and compliance, and required insurance Wholesale and international Process at-once orders and hand off to AR for invoicing; execute futures orders to account routing requirements Calculate global duty and VAT for MSRP and wholesale pricing Ensure export documentation compliance on international B2B orders Product setup and data Optimize and implement inventory, fulfillment and warehouse systems as needed. The role spans two connected disciplines: Global Supply Chain — Demand-informed buy planning, factory purchase orders and capacity, ocean freight and routing, US customs clearance, tariff strategy and refund recovery, international export/import compliance, and the contracts underneath all of it.
Sommelier Assistant Major Food BrandSommelier AssistantBoston, MassachusettsThe ideal candidates are tasked with serving guests in a helpful and professional manner and as part of a team, are responsible for ensuring total guest satisfaction. MFG is seeking a Assistant Sommelier with knowledge of wine, food and service to come on board and help us earn our next accolade.
Key Lead - Legacy Place, A&F A&F StoresKey Lead - Legacy Place, A&FDedham, MassachusettsThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Associate Channel Manager, AWS SmartBearAssociate Channel Manager, AWSSomerville, MA$105,000–$110,000 / yearWhether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft.
Sales Supervisor, Full-Time - Boston The ReformationSales Supervisor, Full-Time - BostonBoston, MA$22–$28 / hourNamed one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand.
Team Lead Spray-Net Boston Metro SouthTeam LeadRoslindale, MA$26–$34 / hourFull timeAll inquiries about employment at this franchisee should be made directly to the franchisee, and not to Spray-Net Corporate. If you think you’ve got what it takes to be one of our team players, we’d love to hear from you!
Product Operations Lead Career LaunchProduct Operations LeadBoston, MAAs a Product Operations Lead, you may work on projects that require strong execution, communication, analytical judgment, and the ability to move quickly in ambiguous environments. This is a strong fit for candidates who are actively exploring new roles and want their resume reviewed for relevant Career Launch opportunities.
Lead Disability Assistant - Sourcing Requisition University of Massachusetts Medical SchoolLead Disability Assistant - Sourcing RequisitionWestborough, MassachusettsDetermine if requests for information are legally complete, communicate with agencies about cases that do not meet HIPAA requirements for protected healthcare information and consult with SPMP about decisions regarding whether to return to cases to the agencies or clients for further development. Make complex decisions regarding privacy matters associated with the client’s case, including determination of who DES may exchange information with regarding the client’s case, what information may be mailed, and what is required, by HIPAA, to allow conversations to take place.
Operations Manager SBM Management ServicesOperations ManagerCambridge, MassachusettsAssist with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including any and all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities. Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching and training skills.
Director Of Population Health Greater Lawrence Family Health CenterDirector Of Population HealthMethuen, MAThe Director of Population Health (Director) at Greater Lawrence Family Health Center, (GLFHC), works under the leadership and direction of the Vice-President of Nursing and Clinical Support Services and in close collaboration with the Associate Vice-President of Clinical Integration, designated leadership at Community Care Cooperative (C3) and Community Partners (CPs) providers. The Director will be responsible for developing and implementing integrated models of care management programs and contribute to the development of GLFHC's strategies that improve population health outcomes, the member and provider experience and lower the cost of care working within a value based care model.
GMP Supervisor SBM ManagementGMP SupervisorPortsmouth, NH$70,000–$75,000 / yearCandidates with an equivalent combination of education, technical training, professional certifications, and progressively responsible experience leading facilities, operations, janitorial, manufacturing, or service teams will also be considered. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems.
Residency Senior Administrative Coordinator Greater Lawrence Family Health CenterResidency Senior Administrative CoordinatorLawrence, MAThe Residency Senior Administrative Coordinator works in conjunction with the GME Director in various capacities; performing functions related to administrative management and support for the Vice President of Clinical Education, Associate Program Directors, Inpatient Directors, and Team Leaders. Established in 1980, the Greater Lawrence Family Health Center (GLFHC) is a multi-site mission-driven non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to residents throughout the Merrimack Valley.