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The Ophthalmic Technician Assistant plays a vital role as an assistant to our physicians; maintains a smooth and seamless flow of patients to examination rooms; and effectively communicates with patients to ensure accurate expectations are set for their visit. SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts.

A career that changes lives.SightMD is a rapidly growing integrated ophthalmic provider group, extending the reach of exceptional eye care to patients across New York, New Jersey, Pennsylvania, Connecticut and Massachusetts. With over 127 eye care providers and the convenience of 60 locations, our commitment to delivering unparalleled services is at the heart of everything we do. As we embark on our mission, we are actively seeking teammates who are eager to contribute to our legacy of eye excellence, a tradition that spans more than 50 years.Position Summary:The Ophthalmic Technician Assistant plays a vital role as an assistant to our physicians; maintains a smooth and seamless flow of patients to examination rooms; and effectively communicates with patients to ensure accurate expectations are set for their visit.Job Duties & Essential Functions:Patient Intake & Clinical Support<ul><li>Greet patients and initiate the intake process by documenting the reason for visit, current symptoms, and relevant clinical information under supervision.</li><li>Keep patients informed throughout their visit and accurately document follow-up notes in the electronic health record (EHR).</li><li>Perform basic eye tests prior to the physician’s examination, clearly explaining each test and its purpose to the patient.</li><li>Process prescription refill requests as directed by the physician, ensuring appropriate documentation is completed.</li><li>Coordinate and obtain prior authorizations for medications in accordance with insurance requirements to ensure timely patient access to prescribed treatments.</li></ul>Patient Education & Communication<ul><li>Provide patients with clear instructions on medication use and pre-/post-operative care as guided by the physician.</li><li>Maintain professional, compassionate communication and ensure a positive patient experience throughout the visit.</li><li>Track, document, and communicate laboratory results to physicians and patients promptly, ensuring accuracy and continuity of care.</li></ul>Room & Equipment Maintenance<ul><li>Maintain cleanliness and organization of exam rooms and clinical areas.</li><li>Open and close exam rooms daily, including cleaning equipment, charging devices, and securing medical instruments.</li><li>Properly shut down and clean diagnostic testing equipment at the end of the day.</li><li>Assist with cleaning and preparation of surgical instruments prior to sterilization.</li></ul>Inventory & Compliance<ul><li>Check and log daily medical refrigerator temperatures and monitor expiration dates of clinical supplies.</li><li>Maintain appropriate inventory levels and restock supplies as needed.</li><li>Follow all clinic safety protocols and infection control procedures.</li><li>Assist with opening and closing the clinic, ensuring readiness and security.</li></ul>Administrative Tasks & Development<ul><li>Monitor and respond to work-related emails and utilize shared tools (e.g., Google Drive) for communication and updates.</li><li>Participate in training, webinars, and in-service sessions to stay current with best practices and procedures.</li><li>Maintain strict adherence to HIPAA regulations by safeguarding patient privacy and ensuring the confidentiality of all health information.</li><li>Perform additional duties as assigned by the supervisor.</li></ul> Required Qualifications:<ul><li>High School diploma or equivalent.</li><li>One (1) year of experience in a medical office or customer service environment.</li><li>Strong customer service skills with a professional and friendly demeanor.</li><li>Excellent organizational, time management, and multitasking abilities.</li><li>Skilled in problem-solving with attention to detail.</li><li>Basic computer proficiency.</li><li>Strong interpersonal, time management, and organizational skills.</li><li>Ability to stand for long periods of time.</li></ul><ul></ul><ul></ul> Preferred Qualifications:<ul><li>Certified Ophthalmic Assistant (COA) certification preferred or enrolled within twelve (12) months of hire and completion within two (2) years of hire.</li><li>Ophthalmic Scribe Certification (OSC)</li></ul>Work Schedule:<ul><li>Rotating Schedule – including days, evenings and weekends</li></ul><ul></ul> Benefits:We aim to take care of our teammates the same way we take care of our patients. All SightMD employees receive the following benefits:<ul><li>Medical/Dental/Vision Insurance</li><li>Prescription Drug Coverage</li><li>Company Paid Term Life Insurance & Long-Term Disability</li><li>Supplemental Insurance Benefits</li><li>Employee Assistance Program (EAP)</li><li>Retirement Plan - 401(k)</li><li>Paid Time Off (PTO)</li><li>Paid Holidays</li><li>Career Development Programs</li></ul>*All benefits are subject to eligibility requirements.Equal Employment Opportunity Statement:SightMD is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, criminal conviction, and all other protected classes under federal, state and local laws.If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact People Services at peopleservices@sightgrowthpartners.com

Long Island Vision Management

Ophthalmic Technician Assistant

Administrative Skills

Best Practices

Career Development

Cleaning Equipment

Clinical Information

Clinical Support

Communication Skills

Computer Skills

Customer Support/Service

Dental Insurance

Detail Oriented

Documentation

Federal Laws and Regulations

Genetics

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare Customer Service

High School Diploma

Insurance

Interpersonal Skills

Inventory Levels

Inventory Management

Life Insurance

Maintain Compliance

Medical Equipment

Medical Office

Medical Products

Medications

Multitasking

Ophthalmology

Organizational Skills

Patient Admissions

Patient Care

Patient Confidentiality

Patient Education

Prescription Drugs

Problem Solving Skills

Regulatory Compliance

Service Delivery

State Laws and Regulations

Sterilization

Test Equipment

Testing

Time Management

Vision Plan

Webinar

OTHER

Prepare referral letters as directed by the physician, via dictation or summary of the medical record; Ensure that letters are prepared to all physicians involved in a patient’s care, and with all copies of pertinent reports or tests attached. We are seeking a detail-oriented Ophthalmic Scribe with a healthcare background (such as a pharmacy technician, medical assistant, or similar clinical role) to support our patient visits and ensuring efficient clinical workflow.

Overview:
At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS.   Join Us! Our busy ophthalmology practice is looking for Medical Scribes. Joining our team as a Scribe will fast track your career goals! You will assist nationally known vision specialists by using advanced technology. Experience as an Ophthalmic Technician is a plus! We are seeking a detail-oriented Ophthalmic Scribe with a healthcare background (such as a pharmacy technician, medical assistant, or similar clinical role) to support our patient visits and ensuring efficient clinical workflow. This role is ideal for candidates familiar with medical terminology, patient care, and fast-paced healthcare environments. 

Responsibilities:
What You Will Do:  <ul><li dir="auto">Make introductions and establish rapport with patients. Initiate patient evaluation, documenting the chief complaint, history of present illness, review of systems, and all pertinent ocular findings accurately and in accordance with compliance guidelines.</li><li dir="auto">Accurately and thoroughly document medical visits and procedures as they are being performed by the physician, and other procedures and treatments performed by healthcare professionals, including nurses and physician assistants. </li><li dir="auto">Prepare referral letters as directed by the physician, via dictation or summary of the medical record; Ensure that letters are prepared to all physicians involved in a patient’s care, and with all copies of pertinent reports or tests attached. Research contact information for referring physicians, coordinate referrals, prepare operative reports, make phone calls, and other clerical tasks as assigned. </li><li dir="auto">Inform patients of the purpose of all tests personally performed and how the patient will be affected during the tests. Provide necessary patient education and explanations of risks and benefits. </li><li dir="auto">Educate patients regarding administration of medications and pre and post-operative instructions as directed by physician.</li><li dir="auto">Follow all safety procedures as per guidelines.</li></ul>

Qualifications:
What You Will Bring: <ul><li dir="auto">Excellent attention to detail. </li><li dir="auto">Be highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality and energy. </li><li dir="auto">Ability to thrive in a fast-paced environment.</li><li dir="auto">Ability to maintain confidential employee and company information.</li><li dir="auto">Ability to understand and follow oral and written instructions and work independently.</li><li dir="auto">Apply exceptional communication skills to interact with patients and schedule appointments and surgeries. </li><li dir="auto">Proficiency in MS Office (Word, Excel, PowerPoint; Outlook)</li><li dir="auto">One year of specialized ophthalmic experience is desirable or completion of on-the-job training upon hiring.</li><li dir="auto">Experience as a scribe is preferred.</li><li dir="auto">Experience as an ophthalmic technician is a PLUS!</li></ul> What we offer:<ul><li style="text-align:left">Competitive compensation package</li><li style="text-align:left">Excellent comprehensive benefits</li><li style="text-align:left">401(K)</li><li style="text-align:left">Significant eye care discounts</li><li style="text-align:left">Continuing education allowances</li><li style="text-align:left">Career growth and development</li><li style="text-align:left">PTO and holidays off</li></ul>We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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Ophthalmic Technician Assistant Long Island Vision Management

Ophthalmic Scribe Eyes of York

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