FULL_TIME

FEED

HOUR

The primary function is to collaborate with Construction Coordinators and Fiber Splicers to activate OLT cabinets and provide expert assistance at co-location facilities for NOC and Tier III support. This role requires excellent customer service skills and strong technical expertise in network and FTTH devices, along with a thorough understanding of designs and configurations.

A Smarter Career Choice Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here. We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice. ***All applicants must be local to Gainesville, FL*** Position Summary The Outside Plant Engineer is a hands-on engineering field position. The primary function is to collaborate with Construction Coordinators and Fiber Splicers to activate OLT cabinets and provide expert assistance at co-location facilities for NOC and Tier III support. This role requires excellent customer service skills and strong technical expertise in network and FTTH devices, along with a thorough understanding of designs and configurations.Key Responsibilities<ul><li>Plan and execute service activations and configurations for commercial and enterprise network settings</li><li>Perform network infrastructure tasks, including distribution construction, cable splicing, and power level verification</li><li>Conduct system tests such as OTDR readings, optical power level, and BIP</li><li>Provide technical support and troubleshooting for NOC and Network Engineers</li><li>Manage firmware updates, patches, and equipment changes following change management protocols</li><li>Collaborate with NOC, Network Engineers, and vendors on network operations and activations</li><li>Lead plant issue resolution and implement effective troubleshooting systems</li><li>Maintain documentation, quality standards, and OSHA compliance</li><li>Provide 24/7 on-call support for network outages and service impairments</li><li>Demonstrate expertise in network architecture, fiber design, and technical documentation</li><li>Perform other duties as assigned</li></ul>Job Qualifications<ul><li>Bachelor’s or Associate’s degree in Engineering or a related technical field preferred</li><li>Must have comprehensive knowledge of network architecture, troubleshooting methods, splicing techniques, required documentation, and end-to-end processes</li><li>Strong organizational and project management skills</li><li>Proficient knowledge of optical networks and FTTH architecture</li><li>Expertise with switches, routers, and OLTs</li><li>Available for after-hours, weekend, and emergency work until outages are resolved</li><li>Must maintain on-call readiness within local market area</li><li>Must pass pre-employment background screening and driver’s record check</li><li>Close vision, color vision, depth perception, and focus adjustment ability required</li><li>Proficient with trouble ticket systems, Microsoft Excel, and Word​​</li></ul>Benefits Available:<ul><li>Fun environment.</li><li>Fast-growing company.</li><li>All team members start accruing PTO on day one</li><li>Company paid benefits: STD, LTD, Basic Life and EAP.</li><li>Voluntary Benefits: Medical (HSA & FSA options), Dental, Vision, Voluntary Life, Hospital Indemnity Insurance, Accident Insurance, Critical Illness.</li></ul>Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Powered by JazzHR

IQ Fiber

Outside Plant Engineer

Broadband

Change Management

Collocation

Computer Firmware

Construction

Customer Relations

Customer Support/Service

Depth Perception

Documentation

Documentation Standards

Identify Issues

Microsoft Excel

Microsoft Word

Network Administration/Management

Network Architecture/Engineering

Network Operations Center

Network Routers

Network Support

Network Switching

OSHA

On Call

Optical Networking

Organizational Skills

Pricing

Problem Solving Skills

Project/Program Management

Quality Management

Quality Metrics

Regulatory Compliance

Software Patches

System Test

Team Player

Technical Support

Technical Writing

Technical/Engineering Design

Trouble Tickets

partner JazzHR

YEAR

As a Human Resources Generalist, you'll partner with department leaders to provide strategic human-centered HR support, while managing various operational tasks and contributing to the implementation of our full-cycle HR strategy. Essential Duties and Responsibilities:Manage field survey of existing or proposed outside plant construction and installations including aerial and underground network facilities and associated infrastructure.

A Smarter Career Choice Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here. We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice. Position Summary: Are you passionate about human resources and thrive in a fast-paced, dynamic environment? IQ Fiber is seeking an experienced, energetic, and engagement-driven HR generalist to join our team! As a Human Resources Generalist, you'll partner with department leaders to provide strategic human-centered HR support, while managing various operational tasks and contributing to the implementation of our full-cycle HR strategy. Your responsibilities will include implementing and maintaining HR programs aligned with company values that support each department in fostering a positive, productive, engaging, and fun work environment. ***Candidate must be local to Gainesville, FL.*** Position Summary: The primary function of this position is to assist in developing plans for the implementation of new plant design, engineering, and construction of a FTTP network. This position is responsible for managing the construction, and maintenance of the fiber infrastructure. Building relationships with local municipalities and overseeing the quality of work being delivered by IQ Fiber contract partners. Meeting objectives to maximize ROI and meet customer expectations while controlling expenses. A strong understanding of Network Engineering, Fiber Optic design, permitting, construction, testing, and splicing is required. As an OSP leader, you will manage and coordinate outside plant engineering and maintenance using both in-house and contract resources to accomplish assigned projects. In addition, some project management of residential projects is necessary. Successful candidates will have a clear understanding of fiber design, splicing matrix sheets and documentation requirements. Essential Duties and Responsibilities:<ul style="margin-bottom:13px"><li>Manage field survey of existing or proposed outside plant construction and installations including aerial and underground network facilities and associated infrastructure.</li><li>Assign, work for planned FTTP (Fiber to the premise) construction projects. </li><li>Costing of FTTP for new MDU, Commercial and ROE properties.</li><li>Manage and coordinate outside plant construction using both in-house and contract resources.</li><li>Manage installation of fiber architecture in multi-tenant buildings.</li><li>Responsible for managing an OSP team of Supervisors, Fiber technicians, Engineers, Locators and Construction Technicians.</li><li>Responsible for personnel administration and development of outside plant engineering staff including hiring, mentoring, evaluating, and disciplinary action if necessary.</li><li>In the development of the team members, this position must have a vast knowledge of splicing techniques, troubleshooting techniques, network architecture, documentation necessities and end-to-end process.</li><li>Train personnel and develop competencies and expertise in others on splicing, troubleshooting, network architecture.</li><li>Support troubleshooting of systems as necessary and lead in the restoration of all plant repairs.</li><li>Manage system performance while responding to customer inquiries, as necessary.</li><li>Responsible for supporting and enforcing the methods, procedures and practices related to the Company’s Outside Plant Splicing, Construction and Fiber Optic documentation policies.</li><li>Respond to the needs of a 24/7/365 operation.</li><li style="margin-bottom:4px">Must be able to work after hours and weekends. Remain in service during outages until resolved. </li><li style="margin-right:8px;margin-left:8px">Exceptional leadership skills and a hands-on visible approach to staff management and interaction are required.</li><li style="margin-left:8px">Other duties as assigned including non-technical and administrative/project management duties.</li><li style="margin-left:8px">Manage all outside construction contractors, invoicing, quality of work and documentation.</li><li style="margin-left:8px">Ensure system compliance to NCTA, FCC regulations and IQ Fiber’s minimum operating specifications.</li><li style="margin-bottom:13px;margin-left:8px">Ensure constant compliance with OSHA safety standards.</li></ul> Job Qualifications: <ul><li class="MsoBodyText">Bachelor’s or associate degree in engineering, or a related technical field, preferred.</li><li class="MsoBodyText">Minimum 10 years’ experience in a fiber construction environment.</li><li class="MsoBodyText">Strong organizational and project management skills.</li><li class="MsoBodyText">Advanced knowledge in network engineering and underground/aerial construction techniques.</li><li class="MsoBodyText">Proficient knowledge of optical networks.</li><li class="MsoBodyText">Must be able to work after hours and weekends. Remain in service during outages until resolved.</li><li class="MsoBodyText">Must be able to work emergency schedules during natural disasters and network outages.</li><li>Must be able to pass standard background check and consumer report.</li><li>Must have valid driver’s license with a clean driving record.</li><li>Must pass pre-employment and compulsory drug screening.</li><li class="MsoBodyText">Must have close vision, color vision, depth perception and the ability to adjust your focus with good hand-eye coordination.</li><li class="MsoBodyText">Computer skills to sufficient to process trouble tickets. </li><li class="MsoBodyText">Experience using Microsoft Excel and Word.</li></ul> Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. IQ Fiber is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Compensation for this position will be commensurate with the selected candidate’s education, experience, and qualifications. The salary range listed reflects the anticipated range for this role. $95K - $120KPowered by JazzHR

Manager, Outside Plant Engineering

Administrative Skills

Background Investigation

Billing

Building Permits

Computer Skills

Construction Contracts

Construction Engineering

Construction Projects

Disciplinary Action

Driver's License

FCC (Federal Communications Commission)

Human Resources

Human Resources Strategy

Leadership

Maintain Compliance

Mentoring

Operations Management

People Management

Performance Management

Plant Layout and Design

Plant Management

Regulations

Return on Equity (ROE)

Return on Investment (ROI)

Safety Compliance

Safety Standards

Staff Development

Staff Training

Systems Administration/Management

Team Lead/Manager

Technical Recruiting

Testing

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Outside Plant Engineer IQ Fiber

Manager, Outside Plant Engineering IQ Fiber

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