Chelmsford, MA30+ days ago
Qualifications High School Diploma or equivalent education Excellent customer service, organizational, interpersonal, oral and written communication skills Excellent crisis management skills Proficient computer skills in basic computer software and data collection Good attention to detail Preferred Qualifications 1 year previous experience working with individuals in need of social services (preferably low income individuals) Bilingual skills Benefit Information At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness. Essential Functions and Responsibilities Ensure the safety of guests and the site Enforce rules and regulations to ensure smooth operation of the site Respond effectively to emergency situations, document appropriately, and communicate according to established guidelines Complete the intake process for new guests Provide support and structure, addressing guest/resident problems or concerns Initiate crisis intervention when necessary Record documentation as required by program guidelines Uphold the values of CTI Equity, Integrity, Compassion The duties listed above are representative of the work performed.