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We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Answers inquiries pertaining to hotel policies and services, and resolve guests’ complaints while supporting all customer service programs.

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
<img alt="iCims Header (Repeat)" height="48" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1184458&hashed=1185195771" width="1835"/> We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click <a href="https://www.pennentertainment.com/corp/careers/life-at-penn" rel="noopener nofollow noreferrer" target="_blank">HERE</a> to discover how we empower team members to grow, thrive, and advance in their careers. 

WE LOVE OUR WORK.:
ESSENTIAL DUTIES AND RESPONSIBILITIESThe following and other duties may be assigned as necessary: <ul><li>Responsible for providing guidance and daily supervision to staff in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives.</li><li>Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.</li><li>Responsible for supporting compliance to departmental budgets.</li><li>Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.  Ensures customer service standards are followed by all team members and addresses issues as they arise.  </li><li>Ensures team provides high level of quality service standards. </li><li>Compliant with all regulatory requirements within area of responsibility. </li><li>Answers inquiries pertaining to hotel policies and services, and resolve guests’ complaints while supporting all customer service programs.</li><li>Supports Front Desk team members with tasks as needed.</li><li>Adheres to operational goals.</li><li>Works toward operational goals and monitors achievement of performance objectives.</li><li>Protects and preserves assets of the company.</li><li>Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.</li><li>Maintains strict confidentiality in all departmental and company matters.</li></ul>SUPERVISORY RESPONSIBILITIES                                                     This job may or may not have supervisory responsibilities. <ul><li>Manages work procedures and expedites workflow.</li><li>Provides coaching and counseling to team members.</li></ul>

BRING US YOUR BEST.:
QUALIFICATION REQUIREMENTS  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age. <ul><li style="margin-bottom:0in">Associates Degree (A. A.) in hotel, tourism, or hospitality (or related field); or one to two years related experience and/or training; or equivalent combination of education and experience.</li><li style="margin-bottom:0in">Ability to write reports and business correspondence. </li><li style="margin-bottom:0in">Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li><li style="margin-bottom:0in">Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.</li><li style="margin-bottom:0in">Must be proficient in Microsoft applications (Excel, Work, and Outlook).</li><li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li><li style="margin-bottom:0in">Knowledge of hotel system software.</li></ul>

STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.  <a href="https://www.instagram.com/penncareers/?fbclid=IwAR3G-zslHOm93zcppA2rmqbOEeVGmmwhi1QFmRCoW-8nsnN6aTOKfwUQWKg" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Instagram Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234896&hashed=230604643"/></a> <a href="https://www.facebook.com/pennentertainmentcareers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - Facebook Icon" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234895&hashed=-1605238204"/></a> <a href="https://www.linkedin.com/company/pennentertainment/mycompany/" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - LinkedIn" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234898&hashed=-392676959"/></a> <a href="https://www.pennentertainment.com/careers" rel="noopener nofollow noreferrer" target="_blank"><img alt="Social - PENN Careers" src="https://pennentertainment.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=1234900&hashed=14820671"/></a>We're changing entertainment. Follow us. Equal Opportunity Employer        

STARTING SALARY:
Starting at $43,888.00 + Bonus Potential

Argosy Casino Hotel & Spa Riverside

Front Desk Shift Manager (Swing & Overnights)

America Online (AOL)

Budgeting

Business Writing

Casinos

Coaching

Customer Support/Service

Diversity

Gaming

Hospitality and Tourism

Maintain Compliance

Microsoft Excel

Microsoft Outlook

Microsoft Product Family

Operational Support

People Management

Performance Analysis

Presentation/Verbal Skills

Problem Solving Skills

Quality Metrics

Regulatory Compliance

Regulatory Requirements

Reporting Skills

Resolve Customer Issues

Sports

Sportsbook

Sustainability

Team Building

Writing Skills

[AW]-iCims

At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. In this role, you'll support front-end operations by delivering excellent guest service, handling cash office responsibilities with precision, and helping ensure smooth, efficient store transactions.

We are looking for a reliable, detail-oriented, and service-driven Customer Service / Cash Office Clerk who enjoys helping others and ensuring accuracy in daily operations. In this role, you'll support front-end operations by delivering excellent guest service, handling cash office responsibilities with precision, and helping ensure smooth, efficient store transactions.At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.If you are highly organized, trustworthy, and enjoy working in a fast-paced, team-focused environment where accuracy matters, this is a great opportunity to make an impact.<h3>Key Responsibilities & Duties:</h3><ul><li>Support exceptional guest hospitality by providing friendly, professional service and resolving guest questions or concerns efficiently</li><li>Handle cash office functions including counting drawers, preparing deposits, verifying cash balances, and maintaining accurate records</li><li>Ensure all cash handling procedures are followed to support accuracy, security, and compliance</li><li>Operate cash registers to accurately process transactions, including cash, credit, and digital payments</li><li>Scan items, verify pricing, and ensure accurate totals while maintaining efficient checkout speeds</li><li>Provide change, issue receipts, and handle returns or exchanges in accordance with company policies</li><li>Assist with front-end operations including register support, bagging, and maintaining organized checkout areas</li><li>Maintain organization and security of cash, safe, and cash office areas</li><li>Report discrepancies, shortages, or overages in a timely manner</li><li>Communicate clearly with leadership and teammates regarding cash flow, issues, and operational needs</li><li>Maintain a clean, organized, and safe work environment</li><li>Follow company policies, loss prevention practices, and safety standards at all times</li><li>Collaborate with teammates across departments to support store operations and guest satisfaction</li><li>Remain productive during slower periods by assisting with front-end or administrative tasks</li></ul><h3>Minimum Qualifications:</h3><ul><li>Required: High school diploma, GED, or equivalent work experience</li><li>Required: Ability to work a flexible schedule, including evenings, weekends, and holidays</li><li>Preferred: Experience in grocery or retail environments</li></ul> Job Posted by ApplicantPro

Overnight Entertainment Jobs in Kansas, MO

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Overnight Entertainment Jobs in Kansas, MO

Front Desk Shift Manager (Swing & Overnights) Argosy Casino Hotel & Spa Riverside

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