UNKNOWN

FEED

Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. Occasionally Handling/Fingering, Sitting Frequently Bending Constantly Walking and Standing Ability to Lift/Carry and Push/Pull 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel.

HOUR

<h5>Overnight Customer Service </h5>Location: USA - Salt Lake City Division: Solutions Job Posting Title: Overnight Customer Service Time Type: Full Time SHIFT SCHEDULE: Sun-Tue & every other Wed 6pm-6:30am / Thru-Sat & every other Wed. 6pm-6:30am <h5>Position Summary </h5>The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. <h5>Essential Duties and Responsibilities </h5><ul><li>Customer Service </li><li><ul><li>Process and input all customer orders. </li><li>Running and printing shipments from WMS. </li><li>Run stock reports to check for product availability. </li><li>Generate all related paperwork and necessary information required for customer work orders </li><li>Checking all orders for special requests </li><li>Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise. </li><li>Follow up with other departments to ensure the service standards are being met. </li><li>Assure proper invoicing of accounts by verifying customers as required. </li><li>Handles returned merchandise in an efficient manner and assure proper credit is given to the customer. </li></ul></li><li>Customer Interfacing Activities </li><li><ul><li>Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. </li><li>Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. </li></ul></li><li>Documentation </li><li><ul><li>Ensure the accuracy of all receiving and shipping documents. </li><li>Gather and maintain all data and records relative to shipping and receiving activities. </li><li>Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents. </li><li>Prepare any reports concerning customer service as required by supervisors. </li><li>Assist in resolving any discrepancies. </li></ul></li><li>Data Entry </li><li><ul><li>Operate the computer terminal in a proficient manner. </li><li>Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion. </li></ul></li><li>Clerical </li><li><ul><li>Oversee all paperwork associated with orders and maintain the corresponding files. </li><li>Answer phone calls and operates various types of office machines and computers necessary to perform duties. </li><li>Greet customers and visitors to the office. </li><li>Effectively correspond with customers as required. </li></ul></li><li>Communication </li><li><ul><li>Answer incoming telephone calls in a cheerful, courteous, and timely manner. </li><li>Promptly route each call to the proper party, taking messages when necessary. </li><li>Assist callers with general information and inquires. </li><li>Direct visitors to appropriate department. </li><li>Assist drivers at check in window various times though out the day. </li></ul></li><li>Other Duties (Site Specific) </li><li><ul><li>CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development. </li><li>Work overtime as dictated by business whether mandatory or voluntary. </li></ul></li></ul><h5>Supervisory Responsibilities </h5>None <h5>Minimum Required Qualifications </h5>Education and/or Experience <ul><li>Must have a high school diploma or general education degree (GED). </li><li>1 year experience in Customer Service-related capacity </li><li>Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate </li></ul><h5>Skills, Knowledge and Abilities </h5>Computer Skills <ul><li>Intermediate computer skills </li><li>Proficient with MS Office Applications </li><li>WMS functions </li></ul>Language Skills <ul><li>English (reading, writing, verbal) </li><li>Business writing proficiency </li></ul>Mathematical Skills <ul><li>Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. </li></ul>Other <ul><li>Strong attention to detail accuracy and accomplish job task in a timely manner. </li><li>Ability to perform duties with minimal supervision or guidance. </li><li>Ability to multi-task </li><li>Effective communication skills </li><li>Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. </li></ul><h5>Physical Demands </h5>Occasionally Handling/Fingering, Sitting Frequently Bending Constantly Walking and Standing Ability to Lift/Carry and Push/Pull 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. <h5>Work Environment </h5>While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. For this position, the expected base pay range is $25.20 – $25.20 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.

Overnight Customer Service

Billing

Business Writing

Communication Skills

Compensation Management

Computer Skills

Computer Terminals

Corporate Law

Corporate Policies

Customer Relations

Customer Support/Service

Data Entry

Detail Oriented

Device Drivers

Documentation

English Language

File Maintenance

High School Diploma

Inventory Management

Mathematics

Microsoft Office

Multitasking

Office Equipment

Operational Support

Order Processing

Physical Demands

Physical Inventory

Printing

Purchase Orders

Reporting Skills

Safety/Work Safety

Service Delivery

Shipping Documents

Shipping/Receiving

Telephone Skills

Time Management

Training/Teaching

Warehousing

Hire Recruits

TEMPORARY

Must possess a Department of Defense (DoD) position appropriate level security clearance (national security eligibility determinations take into account a person's stability, trustworthiness, reliability, discretion, character, honesty, and judgment). As a Cleared Security Officer, you'll receive specialized training in site-specific security protocols associated with your clearance level, allowing for skill development and professional growth in the security field.

Overview:
Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description:
$24.16 Per Hour M-F Overnight Requirements:21+ Years of ageActive DoD Secret Clearance Allied Universal® is hiring a Security Officer - Cleared (Clearance Required - Unarmed). At Allied Universal, a Cleared Security Officer is entrusted with sensitive information and given the responsibility to protect classified information and personnel. As a Cleared Security Officer, you'll receive specialized training in site-specific security protocols associated with your clearance level, allowing for skill development and professional growth in the security field. RESPONSIBILITIES:<ul><li>Provide high quality security services, safeguarding personnel, property, and information with professionalism</li><li>Conduct patrols within and around the facility on foot, bicycle, or vehicle to ensure the protection of people, assets, and sensitive or classified information</li><li>Greet guests and employees and escorts visitors and contractors to secure entry and exit points</li><li>Follow site-specific performance manuals and post orders; reporting safety concerns, security breaches, and unusual circumstances via written and oral communication to client and/or other security personnel</li><li>Respond to and assesses security alarms or emergency alarms</li><li>Act as a first responder in emergency situations</li></ul>QUALIFICATIONS (MUST HAVE):<ul><li>Must possess a high school diploma or equivalent, or 5 years of verifiable experience</li><li>Must possess a Department of Defense (DoD) position appropriate level security clearance (national security eligibility determinations take into account a person's stability, trustworthiness, reliability, discretion, character, honesty, and judgment)</li><li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment</li><li>Must possess one or more of the following:</li><li><ul><li>Minimum of three (3) years of security experience on a Department of Defense-cleared site</li><li>Prior military experience</li></ul></li><li>Effective written and oral communication and interpersonal skills</li><li>Exceptional customer service skills</li><li>Intermediate computer skills to operate innovative, wireless technology at client specific sites</li></ul>PREFERRED QUALIFICATIONS (NICE TO HAVE):<ul><li>Prior law enforcement or armed security experience</li><li>Associate's degree or higher In Criminal Justice, Business, or a related field</li></ul>BENEFITS:<ul><li>Health insurance and 401k plans for full-time positions </li><li>Schedules that fit with your personal life goals</li><li>Ongoing paid training programs and career growth opportunities</li><li>Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…</li></ul>

Closing:
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID:
2026-1602060

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or <a href="http://www.aus.com/" target="_blank">www.AUS.com</a>

Allied Universal

Security Officer - Secret Clearance Overnight

Computer Security

Criminal Justice

DoD Secret Clearance

Information/Data Security (InfoSec)

Insurance

Interpersonal Skills

Law Enforcement

Military

Presentation/Verbal Skills

Protective Services

Secret Clearance

Security Analysis

Security Attacks

Security Clearance

Security Protocols

Team Player

Training Program

United States Department of Defense (DoD)

Wireless Communications

[AW]-iCims

Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

<ul class="list-group"></ul> If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Customer Service DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain bytransporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presenceis local and close to our customers. Read more at www.dsv.com Location: USA - Salt Lake City, 5420 W John Cannon Dr Division:Solutions Job Posting Title: Overnight Customer Service Time Type: Full Time SHIFT SCHEDULE: Sun-Tue & every other Wed 6pm-6:30am / Thru-Sat & every other Wed. 6pm-6:30am POSITION SUMMARY: The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Service * Process and input all customer orders. * Running and printing shipments from WMS. * Run stock reports to check for product availability. * Generate all related paperwork and necessary information required for customer work orders * Checking all orders for special requests * Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise. * Follow up with other departments to ensure the service standards are being met. * Assure proper invoicing of accounts by verifying customers as required. * Handles returned merchandise in an efficient manner and assure proper credit is given to the customer. Customer Interfacing Activities * Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. * Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. Documentation * Ensure the accuracy of all receiving and shipping documents. * Gather and maintain all data and records relative to shipping and receiving activities. * Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents. * Prepare any reports concerning customer service as required by supervisors. * Assist in resolving any discrepancies. Data Entry * Operate the computer terminal in a proficient manner. * Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion. Clerical * Oversee all paperwork associated with orders and maintain the corresponding files. * Answer phone calls and operates various types of office machines and computers necessary to perform duties. * Greet customers and visitors to the office. * Effectively correspond with customers as required. Communication * Answer incoming telephone calls in a cheerful, courteous, and timely manner. * Promptly route each call to the proper party, taking messages when necessary. * Assist callers with general information and inquires. * Direct visitors to appropriate department. * Assist drivers at check in window various times though out the day. OTHER DUTIES (Site Specific) * CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development. * Work overtime as dictated by business whether mandatory or voluntary. SUPERVISORY RESPONSIBILITIES * None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * Must have a high school diploma or general education degree (GED). * 1 year experience in Customer Service-related capacity * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Certificates, Licenses, Registrations or Professional Designations * N/A SKILLS, KNOWLEDGE AND ABILITIES Computer Skills * Intermediate computer skills * Proficient with MS Office Applications * WMS functions Language Skills * English (reading, writing, verbal) * Business writing proficiency Mathematical Skills * Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other * Strong attention to detail accuracy and accomplish job task in a timely manner. * Ability to perform duties with minimal supervision or guidance. * Ability to multi-task * Effective communication skills * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. PREFERRED QUALIFICATIONS * 1-3 years warehouse/logistics support experience * 2-3 years' experience in Customer Service-related capacity PHYSICAL DEMANDS Occasionally * Handling/Fingering, Sitting Frequently * Bending Constantly * Walking and Standing Ability to Lift/Carry and Push/Pull * 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. For this position, the expected base pay range is $25.20 - $25.20 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logisticsWorking at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhereVisit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email Overnight Customer Service Salt Lake City Nearest Major Market: Salt Lake City

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