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Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. Occasionally Handling/Fingering, Sitting Frequently Bending Constantly Walking and Standing Ability to Lift/Carry and Push/Pull 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel.

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<h5>Overnight Customer Service </h5>Location: USA - Salt Lake City Division: Solutions Job Posting Title: Overnight Customer Service Time Type: Full Time SHIFT SCHEDULE: Sun-Tue & every other Wed 6pm-6:30am / Thru-Sat & every other Wed. 6pm-6:30am <h5>Position Summary </h5>The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. <h5>Essential Duties and Responsibilities </h5><ul><li>Customer Service </li><li><ul><li>Process and input all customer orders. </li><li>Running and printing shipments from WMS. </li><li>Run stock reports to check for product availability. </li><li>Generate all related paperwork and necessary information required for customer work orders </li><li>Checking all orders for special requests </li><li>Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise. </li><li>Follow up with other departments to ensure the service standards are being met. </li><li>Assure proper invoicing of accounts by verifying customers as required. </li><li>Handles returned merchandise in an efficient manner and assure proper credit is given to the customer. </li></ul></li><li>Customer Interfacing Activities </li><li><ul><li>Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. </li><li>Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. </li></ul></li><li>Documentation </li><li><ul><li>Ensure the accuracy of all receiving and shipping documents. </li><li>Gather and maintain all data and records relative to shipping and receiving activities. </li><li>Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents. </li><li>Prepare any reports concerning customer service as required by supervisors. </li><li>Assist in resolving any discrepancies. </li></ul></li><li>Data Entry </li><li><ul><li>Operate the computer terminal in a proficient manner. </li><li>Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion. </li></ul></li><li>Clerical </li><li><ul><li>Oversee all paperwork associated with orders and maintain the corresponding files. </li><li>Answer phone calls and operates various types of office machines and computers necessary to perform duties. </li><li>Greet customers and visitors to the office. </li><li>Effectively correspond with customers as required. </li></ul></li><li>Communication </li><li><ul><li>Answer incoming telephone calls in a cheerful, courteous, and timely manner. </li><li>Promptly route each call to the proper party, taking messages when necessary. </li><li>Assist callers with general information and inquires. </li><li>Direct visitors to appropriate department. </li><li>Assist drivers at check in window various times though out the day. </li></ul></li><li>Other Duties (Site Specific) </li><li><ul><li>CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development. </li><li>Work overtime as dictated by business whether mandatory or voluntary. </li></ul></li></ul><h5>Supervisory Responsibilities </h5>None <h5>Minimum Required Qualifications </h5>Education and/or Experience <ul><li>Must have a high school diploma or general education degree (GED). </li><li>1 year experience in Customer Service-related capacity </li><li>Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate </li></ul><h5>Skills, Knowledge and Abilities </h5>Computer Skills <ul><li>Intermediate computer skills </li><li>Proficient with MS Office Applications </li><li>WMS functions </li></ul>Language Skills <ul><li>English (reading, writing, verbal) </li><li>Business writing proficiency </li></ul>Mathematical Skills <ul><li>Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. </li></ul>Other <ul><li>Strong attention to detail accuracy and accomplish job task in a timely manner. </li><li>Ability to perform duties with minimal supervision or guidance. </li><li>Ability to multi-task </li><li>Effective communication skills </li><li>Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. </li></ul><h5>Physical Demands </h5>Occasionally Handling/Fingering, Sitting Frequently Bending Constantly Walking and Standing Ability to Lift/Carry and Push/Pull 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. <h5>Work Environment </h5>While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. For this position, the expected base pay range is $25.20 – $25.20 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com.

Overnight Customer Service

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Communication Skills

Compensation Management

Computer Skills

Computer Terminals

Corporate Law

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Detail Oriented

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Office Equipment

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Order Processing

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Printing

Purchase Orders

Reporting Skills

Safety/Work Safety

Service Delivery

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Shipping/Receiving

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Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

<ul class="list-group"></ul> If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Customer Service DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain bytransporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presenceis local and close to our customers. Read more at www.dsv.com Location: USA - Salt Lake City, 5420 W John Cannon Dr Division:Solutions Job Posting Title: Overnight Customer Service Time Type: Full Time SHIFT SCHEDULE: Sun-Tue & every other Wed 6pm-6:30am / Thru-Sat & every other Wed. 6pm-6:30am POSITION SUMMARY: The CSR is responsible for building rapport and trust with Clients by delivering exceptional service to them consistently. Client Service Representatives are responsible for accurate and timely data entry of shipping and receiving information for single and/or multiple Customers. CSRs are also responsible for accurate and timely order processing to support the efficient operation of the site. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Customer Service * Process and input all customer orders. * Running and printing shipments from WMS. * Run stock reports to check for product availability. * Generate all related paperwork and necessary information required for customer work orders * Checking all orders for special requests * Expediting any order as necessary, trace orders as required and notify customer of any activity concerning their merchandise. * Follow up with other departments to ensure the service standards are being met. * Assure proper invoicing of accounts by verifying customers as required. * Handles returned merchandise in an efficient manner and assure proper credit is given to the customer. Customer Interfacing Activities * Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work-orders, invoicing, shipments, inventory management, including any signs of customer dissatisfaction. * Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes. Documentation * Ensure the accuracy of all receiving and shipping documents. * Gather and maintain all data and records relative to shipping and receiving activities. * Assure that receiving counts match packing lists and purchase orders and that shipping count match picking documents. * Prepare any reports concerning customer service as required by supervisors. * Assist in resolving any discrepancies. Data Entry * Operate the computer terminal in a proficient manner. * Enter and verify data regarding customer orders, shipments, receipts, physical inventories, adjustments, etc., in an accurate and timely fashion. Clerical * Oversee all paperwork associated with orders and maintain the corresponding files. * Answer phone calls and operates various types of office machines and computers necessary to perform duties. * Greet customers and visitors to the office. * Effectively correspond with customers as required. Communication * Answer incoming telephone calls in a cheerful, courteous, and timely manner. * Promptly route each call to the proper party, taking messages when necessary. * Assist callers with general information and inquires. * Direct visitors to appropriate department. * Assist drivers at check in window various times though out the day. OTHER DUTIES (Site Specific) * CSR's may be expected to cross train in other administrative staff functions to support the site and contribute to associate development. * Work overtime as dictated by business whether mandatory or voluntary. SUPERVISORY RESPONSIBILITIES * None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * Must have a high school diploma or general education degree (GED). * 1 year experience in Customer Service-related capacity * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate Certificates, Licenses, Registrations or Professional Designations * N/A SKILLS, KNOWLEDGE AND ABILITIES Computer Skills * Intermediate computer skills * Proficient with MS Office Applications * WMS functions Language Skills * English (reading, writing, verbal) * Business writing proficiency Mathematical Skills * Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other * Strong attention to detail accuracy and accomplish job task in a timely manner. * Ability to perform duties with minimal supervision or guidance. * Ability to multi-task * Effective communication skills * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. PREFERRED QUALIFICATIONS * 1-3 years warehouse/logistics support experience * 2-3 years' experience in Customer Service-related capacity PHYSICAL DEMANDS Occasionally * Handling/Fingering, Sitting Frequently * Bending Constantly * Walking and Standing Ability to Lift/Carry and Push/Pull * 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. For this position, the expected base pay range is $25.20 - $25.20 Hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logisticsWorking at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhereVisit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email Overnight Customer Service Salt Lake City Nearest Major Market: Salt Lake City

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So what does a member of our Crew Team get to do??- Connect with customers to ensure they have a positive experience- Help customers order their favorite McDonald's meals- Prepare all of McDonald's World Famous food- Partner with other Crew and Managers to meet daily goals and have fun- Keep the restaurant looking fantasticAll you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separateemployer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.Description:McDonald's and its independent franchisees care about their employees and that's why we provide them with an opportunity to learn, grow, and succeed every day. By offering industry-leading education programs and world-class training, we provide opportunities that inspire confidence and foster valuable skills to help employees thrive wherever they are on their journey, whether they stay at McDonald's or go elsewhere. There is a reason more than 80% of employees are proud to work at McDonald's and would recommend working at one of our restaurants. A Crew Team Member at McDonald's is more than just a paycheck - it's a chance to gain life skills and grow as an individual. And for anyone willing to take advantage of these opportunities...we're committed to becoming America's Best First Job.Job Benefits+ Starting Wage up to $17+ Flexible Schedule+ Free Meals and Uniforms+ Education Assistance, ESL Classes, & GED AssistanceSee a day in the life of a Crew Team Member at McDonald's believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. Crew member opportunities are available practically anytime: breakfast, lunch, late nights, weekends - whatever.You'll find out that a McDonald's crew job can help you grow with top notch training as well as our Archways to Opportunity education programs that offer high school completion courses, upfront college tuition assistance and English Language courses. McDonald's can take you anywhere, and give you the benefits you need for your life while doing so.So what does a member of our Crew Team get to do??- Connect with customers to ensure they have a positive experience- Help customers order their favorite McDonald's meals- Prepare all of McDonald's World Famous food- Partner with other Crew and Managers to meet daily goals and have fun- Keep the restaurant looking fantasticAll you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. For job openings on your schedule - part time or full time - give us a try. You must be 18 years of age or older to work as a Crew Member at McDonald's.Additional Info:This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.Requsition ID: PDX_MC_DE7D5342-7BB2-4C46-A93C-89120FEDF5E5_79799McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at 's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

This job posting is for a position in a Restaurant owned by an independent franchisee, we are responsible for all employment related matters in the Restaurant including among other things , setting any requirements for the job and all decisions concerning hiring,  firing , discipline, supervision, staffing and sheduling. If you are hired for the job posting, the independent franchisee and not McDonald's  Corporation will  be your employer.

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