OTHER

FEED

UNKNOWN

As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

HOUR

Overview:
Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!Joining the PF family means being part of a company that is based on an established culture and strong set of values.  It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!Who You Are: All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®Characteristics that will make you a perfect match for our Overnight Front Desk Associate: You:<ul><li>Exhibit a positive and upbeat attitude.</li><li>Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.</li><li>Pride yourself on your work while being punctual, reliable, and dependable.</li><li>Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.</li><li>Act with integrity and show respect to everyone around you.</li><li>Exhibit strong communication skills and have an ability to listen and empathize.</li><li>Inspire and motivate others to achieve their goals.</li><li>Are a quick study with the ability to apply what you have learned during online and hands-on training.</li></ul>

Responsibilities:
About the Overnight Front Desk Associate Role: As an Overnight Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience!Daily responsibilities for the Overnight Front Desk Associate also include:<ul><li>Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.</li><li>Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.</li><li>Resolve member concerns and escalate to a Manager as needed.</li><li>Answer phones in a friendly manner and assist callers with their inquiries.</li><li>Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.</li><li>Perform prospective member calls and tours; assessing their membership needs.</li><li>Execute retail transactions with accuracy and drive sales goals.</li><li>Resolve member concerns and escalate to a Manager as needed.</li><li>Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.</li><li>Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.</li><li>Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.</li><li>Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)</li></ul>Compensation & Benefits:<ul><li>The hourly pay range for this position is $14.92 to $15.92. Planet Fitness reserves the right to pay below or above the posted range based on factors that are unrelated to a person’s protected class.</li><li>Planet Fitness offers a comprehensive benefit offering that includes availability to medical, dental and vision insurance; short-term and long-term disability; term life insurance; 401(k) retirement savings plan; flexible spending accounts, vacation, sick and holiday pay and a free Black Card Membership. Certain benefits are offered to full-time employees only.</li></ul>

Qualifications:
About Your Qualifications:<ul><li>6-12 months of experience in a customer service environment is preferred</li><li>Must be 18 years of age or older</li><li>Willing to become CPR/AED Certified (Training provided by Planet Fitness)</li><li>Basic computer proficiency </li></ul>Physical Demands of the Overnight Front Desk Associate:<ul><li>Continual standing and moving throughout the club to accomplish tasks during shift.</li><li>Continual communicating in person or on the phone to exchange information during shift.</li><li>Must be able to lift up to 75 pounds.</li><li>Will encounter toxic chemicals during shift.</li><li>Frequent cleaning and sanitizing of equipment and facilities.</li><li>Moving self in different positions, including bending and twisting, to accomplish tasks. </li></ul>More reasons to join Planet Fitness!<ul><li>Medical, Dental, and Vision Insurance*</li><li>Vacation*/Sick Time/Holiday Pay</li><li>Free Black Card Membership</li><li>401(k) Retirement Savings Plan</li><li>Term Life Insurance*</li><li>Healthcare and Dependent Care Flexible Spending Accounts*</li><li>Tuition Reimbursement</li><li>Employee perks and discounts</li><li>Engaging team-building competitions and social events</li></ul>*Please note that certain benefits listed above are for full-time employees only Health and Safety Requirements: Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

Min:
USD $14.92/Hr.

Max:
USD $15.92/Hr.

Planet Fitness

Overnight Front Desk Associate

Billing

CPR Certification

Communication Skills

Compensation and Benefits

Computer Skills

Customer Experience

Customer Support/Service

Defibrillator

Dental Insurance

Facilities and Maintenance

Fitness

Life Insurance

Marconi/MSI Planet

Needs Assessment

Physical Demands

Problem Solving Skills

Retail

Revenue Growth

Telephone Skills

Vision Plan

[AW]-iCims

Position Summary:
The Field Service Technician is responsible for the installation, troubleshooting, updating, and expertise of On-Board Computing Systems (OBC). The incumbent will travel to multiple facilities across Casella’s operating footprint to service and install OBCs throughout Casella’s fleet. *This Position Requires Frequent Travel Throughout the Casella Operating Footprint* Hiring Range: $30.00 - $36.00 per hour based on experience

Key Responsibilities:
<ul><li style="margin-left: .25in;">Conducts the installation and service of ELD/GPS/AOBRD and fleet management equipment into various types of vehicles.</li><li style="margin: 6.0pt 0in 0in .25in;">Understands vehicle installation practices pertaining to Electrical Systems and Mechanical knowledge, with the ability to answer questions of others.</li><li style="margin-bottom: 0in; margin-left: .25in;">Disassembles interior/exterior panels on commercial-type vehicles including the dashboard and panels found in various locations which can also include the engine compartment.</li><li style="margin-left: .25in;">Installs, configures, and troubleshoots hardware and/or software solutions supporting critical business functions and customer-facing services.</li><li style="margin-left: .25in;">Performs all functions relating to the receipt, inventory, storage, tracking, repair, disposal, and reporting of Information Technology assets utilized throughout the fleet.</li><li style="margin: 0in 0in 0in .25in;">Preschedules service and proactively contacts maintenance and operation teams at each location when they are due for service and prior to holidays. </li><li style="margin: 0in 0in 0in .25in;">Executes training programs for maintenance and operations teams on troubleshooting and configuration of the OBC system.</li><li style="margin: 0in 0in 0in .25in;">Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.</li></ul>Career Path Definition & Distinctions Level 1: 1–3 years of progressively responsible experience in the installation and support of fleet management systems. Demonstrated knowledge of ELD, GPS, and AOBRD technologies, with hands-on experience accessing vehicle electrical systems and performing basic troubleshooting of hardware and software. Proven ability to follow safety protocols and maintain detailed service records. Familiar with mobile electronics installation and automotive electrical systems. Proficient in Office 365 and effective in both communication and problem-solving. Actively developing expertise in onboard computer (OBC) systems and inventory tracking processes, while gaining exposure to a variety of commercial vehicle types. Level 2: 3–5 years of progressively complex experience in fleet technology installation and support. Demonstrated expertise in vehicle electrical systems and diagnostics, with a strong track record of resolving escalated technical issues and leading complex installations. Skilled in training maintenance and operations teams on OBC troubleshooting and coordinating service schedules across multiple facilities. Experienced in managing IT asset tracking, repair, and reporting processes. Works collaboratively to support cross-functional teams and contributes to continuous improvement by providing feedback on procedures. Contributes to developing and implementing action plans to support project initiatives. Level 3: 5+ years of progressively advanced experience in fleet technology leadership and strategic support. Demonstrated expertise in overseeing regional and company-wide OBC installation projects, with a strong background in vehicle electronics and system integration. Proven ability to develop and deliver formal training programs, serve as a technical advisor during hardware and software rollouts, and analyze service data to drive continuous improvement. Collaborates effectively with IT, Fleet, and Operations leadership on cross-functional initiatives. Recognized for strong problem-solving and communication skills, and the ability to teach and mentor others. Actively influencing technology adoption and fleet modernization strategies. Capable of developing and implementing action plans, while expanding project coordination capabilities.

Education, Experience & Qualifications:
The successful candidate will have a High School Diploma or equivalent and a demonstrated ability to install and troubleshoot computers and electronics. A valid driver’s license, a clean driving record, an ability and willingness to travel throughout the company footprint 75% of the time with overnight travel, and possession of necessary installation tools are essential. Effective listening and problem-solving skills, discipline when developing and executing action plans, ability to identify and develop training opportunities, strong understanding of automotive electrical systems and demonstrated proficiency with MS Office 365 applications are required. Although not required, a degree in Information Technology, Computer Information Systems or other related field, relevant computer and automotive certifications, 1-2 years in commercial vehicle maintenance or electronic installation experience and background knowledge or interest in electronic installation and maintenance are preferred.

Attributes:
Adaptable, team-oriented individual who possesses knowledge of mobile electronics installation and an ability to see the larger picture. Strong attention to detail, problem-solving and communication skills combined with a passion for technology is essential.

Benefits:
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.

Overnight Insurance Jobs in Rutland, VT

Resume Resources

Get noticed by top employers!

Overnight Insurance Jobs in Rutland, VT

Overnight Front Desk Associate Planet Fitness

Field Service Technician Casella Waste Systems, Inc.

Resume Resources