POSITION SUMMARY: Assists Management Staff (currently Property Manager, Engineering Manager, Operations Manager and Chief Engineer), in operational aspects related to the management of commercial office buildings with an emphasis on tenant customer service, HVAC repairs, janitorial, landscaping, parking, security, trash removal, tenant improvements, and special tenant work orders. Serves as primary coordinator of online work order system to ensure timely & professional responses to tenant requests from dispatch through completion including coordinating appropriate communications with employees, tenants, and contractors and following up when necessary.