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The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Job Summary The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit. Essential Duties and Responsibilities  <ul><li>Greet members, prospective members and guests, providing exceptional customer service.</li><li>Handle all front desk related activities including: <ul><li>Answer phones in a friendly manner and assist callers with a variety of questions.</li><li>Check members into the system.</li><li>New member sign-up.</li><li>Take prospective members on tours.</li></ul></li><li>Facilitate needed updates to member’s accounts.</li><li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.</li><li>Assist in maintaining the neatness and cleanliness of the club.</li><li>Close shift for that business day.</li></ul>Qualifications/Requirements  <ul><li>Customer service background preferred.</li><li>Basic computer proficiency.</li><li>A passion for fitness and health.</li><li>Upbeat and positive attitude!</li><li>Punctuality and reliability is a must.</li><li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.</li><li>Strong listener with the ability to empathize and problem solve.</li><li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li><li>High School diploma/GED equivalent required.</li><li>Must be 18 years of age or older.</li></ul>Physical Demands  <ul><li>Continual standing and walking during shift.</li><li>Continual talking in person or on the phone during shift.</li><li>Ability to work 3rd shift (overnights).</li><li>Must be able to occassionally lift up to 50 lbs.</li><li>Will occasionally encounter toxic chemicals during shift.</li></ul> Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Planet Fitness - Eclipse Fitness Group

Overnight Closer

Computer Skills

Customer Experience

Customer Support/Service

Federal Laws and Regulations

Fitness

Lift/Move 50 Pounds

Maintain Compliance

Marconi/MSI Planet

Problem Solving Skills

Sales Closing Skills

State Laws and Regulations

Telephone Skills

Time Management

Providing a high level of customer service requires a staff committed to continuous learning and coaching. Due to Tang Mart's belief in promoting from within, our employees enjoy opportunities for development and a real opportunity to make a difference.

HOUR

DESCRIPTION Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. Here, you will discover a balance between work life and personal life, as well benefits for your health, future, family and happiness. Tang Mart is hiring immediately for 2nd & 3rd shift Cashiers / CSR's to join our team! Full and Part time positions available Hours Per Week: 40 Hours for Full Time / Up to 32 Hours for Part Time 2nd Shift: 2 PM - 10 PM 3rd shift: 10 PM - 6 AM Cashier Duties & Responsibilities: <ul><li>Give speedy, friendly customer service </li><li>Stock hot dog roller grills </li><li>Clean fountain area </li><li>Put up grocery order </li><li>Sweep the parking lot </li><li>Clean sidewalk and parking lot </li><li>Sweep and mop floor </li><li>Multi-Task </li><li>Wipe down gas pumps </li><li>Clean and stock fountain drink area </li><li>Check in vendors </li><li>Clean restrooms </li><li>Restock cooler </li><li>Prepare and stock hot food items </li><li>Handle Money </li><li>Empty trash containers </li><li>Pick up outside trash </li><li>Check in gas delivery </li><li>Give speedy, friendly customer service </li></ul>Benefits of the job: Starting Pay: $11.00/hr Weekend Pay: Additional $1.00/hr Overnight Pay: Additional $1.00/hr Relief Shift Pay: Additional $1.00/hr Holiday Pay: Time and a Half $125 retention bonus each 90 days within the first year <ul><li>401K, dental & medical (Full Time Only) </li><li>Free 800 Tele-Medicine </li><li>Flexible schedule </li><li>Weekly Direct Deposit </li><li>Paid training </li><li>Fun work environment </li><li>Opportunities for growth </li><li>Retention bonuses </li></ul>Apply now online to be considered! REQUIREMENTS<ul><li>Work Weekends </li><li>Work Holidays </li><li>Flexible Schedule </li><li>Customer Service-Oriented </li><li>Reliable Transportation </li><li>Must be at least 21 years (Under 21 may have to work part time) </li><li>Drug Screen & Background Check </li></ul> Tang Mart is a retail company dedicated to providing exceptional service at our convenience stores. Providing a high level of customer service requires a staff committed to continuous learning and coaching. Our employees enjoy a casual and fast paced environment that fosters teamwork. Tang Mart offers competitive pay, flexible work hours, and the potential for health insurance and financial benefits. Due to Tang Mart's belief in promoting from within, our employees enjoy opportunities for development and a real opportunity to make a difference.

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Overnight Closer Planet Fitness - Eclipse Fitness Group

2nd & 3rd Shift Cashier / CSR Tang Mart

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