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The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Overnight Closer (Customer Service Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit. Why Planet Fitness? Each of our employees receive: <ul><li>Complimentary Back Card Membership </li><li>Company Facilitated Training </li><li>Advancement Opportunities </li><li>Rewards and Recognition Programs </li></ul>Essential Duties and Responsibilities <ul><li>Greet members, prospective members and guests, providing exceptional customer service. </li><li>Handle all front desk related activities including: </li><li>Answer phones in a friendly manner and assist callers with a variety of questions. </li><li>Check members into the system. </li><li>New member sign-up. </li><li>Take prospective members on tours. </li></ul><ul><li>Facilitate needed updates to member’s accounts. </li><li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. </li><li>Assist in maintaining the neatness and cleanliness of the club. </li><li>Close shift for that business day. </li><li>Create a bank deposit for next day. </li></ul>Qualifications/Requirements <ul><li>Customer service background preferred. </li><li>Basic computer proficiency. </li><li>A passion for fitness and health. </li><li>Upbeat and positive attitude! </li><li>Punctuality and reliability is a must. </li><li>Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. </li><li>Strong listener with the ability to empathize and problem solve. </li><li>Demonstrate diplomacy in all interactions while using appropriate behavior and language. </li><li>High School diploma/GED equivalent required. </li><li>Must be 18 years of age or older. </li></ul>Physical Demands <ul><li>Continual standing and walking during shift. </li><li>Continual talking in person or on the phone during shift. </li><li>Ability to work 3rd shift (overnights). </li><li>Must be able to occasionally lift up to 50 lbs. </li><li>Will occasionally encounter cleaning chemicals during shift. </li></ul>Pay & Benefits<ul><li>Potential of up to three raises per year</li><li>Great career advancement opportunities</li><li>Insurance benefits for full time staff</li><li>401k benefits based upon eligibility </li></ul>

Planet Fitness Clemson

Overnight Member Services Representative

Computer Skills

Customer Experience

Customer Support/Service

Fitness

Lift/Move 50 Pounds

Marconi/MSI Planet

Problem Solving Skills

Sales Closing Skills

Telephone Skills

Time Management

HiringThing

Join Allied Universal as an Unarmed Patrol Officer at a busy retail location, where you will monitor and patrol assigned areas, remain visible to help to deter security-related incidents, and support a welcoming environment for shoppers, guests, and staff. Provide customer service to visitors, tenants, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail location.

HOUR

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Overnight - Access in Greenville, SC, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as an Unarmed Patrol Officer at a busy retail location, where you will monitor and patrol assigned areas, remain visible to help to deter security-related incidents, and support a welcoming environment for shoppers, guests, and staff. This role combines customer service, communication, and teamwork with a caring, reliable, and innovative approach grounded in integrity. Position Type: Part Time Pay Rate: $14.87 / Hour Job Schedule:DayTimeSat11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM What You'll Do:<ul><li>Provide customer service to visitors, tenants, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a retail location.</li><li>Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, documenting details and communicating with site contacts as needed.</li><li>Conduct regular and random patrols throughout common areas, storefront corridors, parking areas, and the perimeter to help to deter unwanted activity and report unusual conditions.</li><li>Monitor access points and high-traffic areas, observe visitor and shopper activity, and support orderly operations through visible presence and courteous interaction.</li><li>Assist with security-related checks of doors, gates, lighting, and other assigned areas, and report maintenance concerns, hazards, and/or policy violations to the appropriate contact.</li></ul> Minimum Requirements:<ul><li>CPR certification is preferred.</li><li>A guard card or license is preferred.</li><li>Being comfortable using a computer or tablet is preferred.</li><li>Access control and badge experience is preferred.</li><li>Customer service experience is preferred.</li><li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li><li>Possess a high school diploma or equivalent.</li><li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li><li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li><li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li><li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li><li>A valid driver's license will be required for driving positions only.</li></ul>Why Join Us:<ul><li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li><li>Career Growth: Get paid training and access to career growth opportunities.</li><li>Financial Benefits: Participate in our retirement savings plan to invest in your future.</li><li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li></ul> Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="https://www.aus.com/" rel="noopener nofollow noreferrer" style="color:#0000ff" target="_blank">www.aus.com</a>. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="https://www.aus.com/offices" rel="noopener nofollow noreferrer" style="color:#0000ff" target="_blank">www.aus.com/offices</a>..

Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America's leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or <a href="http://www.aus.com/" target="_blank">www.AUS.com</a>

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Overnight Jobs in Ridgewood, SC

Overnight Member Services Representative Planet Fitness Clemson

Security Officer Overnight - Access Allied Universal

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