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At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. In this role, you'll support front-end operations by delivering excellent guest service, handling cash office responsibilities with precision, and helping ensure smooth, efficient store transactions.

We are looking for a reliable, detail-oriented, and service-driven Customer Service / Cash Office Clerk who enjoys helping others and ensuring accuracy in daily operations. In this role, you'll support front-end operations by delivering excellent guest service, handling cash office responsibilities with precision, and helping ensure smooth, efficient store transactions.At Hen House, we're more than a grocery store-we're a team committed to delivering exceptional guest experiences through quality products, strong teamwork, and consistent execution. As part of the Balls Food Stores family, we offer the stability of a locally owned company with deep community roots.If you are highly organized, trustworthy, and enjoy working in a fast-paced, team-focused environment where accuracy matters, this is a great opportunity to make an impact.<h3>Key Responsibilities & Duties:</h3><ul><li>Support exceptional guest hospitality by providing friendly, professional service and resolving guest questions or concerns efficiently</li><li>Handle cash office functions including counting drawers, preparing deposits, verifying cash balances, and maintaining accurate records</li><li>Ensure all cash handling procedures are followed to support accuracy, security, and compliance</li><li>Operate cash registers to accurately process transactions, including cash, credit, and digital payments</li><li>Scan items, verify pricing, and ensure accurate totals while maintaining efficient checkout speeds</li><li>Provide change, issue receipts, and handle returns or exchanges in accordance with company policies</li><li>Assist with front-end operations including register support, bagging, and maintaining organized checkout areas</li><li>Maintain organization and security of cash, safe, and cash office areas</li><li>Report discrepancies, shortages, or overages in a timely manner</li><li>Communicate clearly with leadership and teammates regarding cash flow, issues, and operational needs</li><li>Maintain a clean, organized, and safe work environment</li><li>Follow company policies, loss prevention practices, and safety standards at all times</li><li>Collaborate with teammates across departments to support store operations and guest satisfaction</li><li>Remain productive during slower periods by assisting with front-end or administrative tasks</li></ul><h3>Minimum Qualifications:</h3><ul><li>Required: High school diploma, GED, or equivalent work experience</li><li>Required: Ability to work a flexible schedule, including evenings, weekends, and holidays</li><li>Preferred: Experience in grocery or retail environments</li></ul> Job Posted by ApplicantPro

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