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Completion of High School Diploma/GED Commensurate experience in residential support within community programs serving youth, at-risk young adults, homeless individuals, and/or diverse communities. The mission of Thrive Youth Center is to provide LGBTQ+ homeless young adults with a safe and supportive environment to facilitate their empowerment toward transforming their lives, while the vision is to create an equitable community where all LGBTQ+ young adults flourish.

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Benefits: <ul><li>401(k)</li><li>Competitive salary</li><li>Flexible schedule</li><li>Training & development</li></ul> Position Title: Shelter Residential Advisor Part Time Reports To: Shelter Lead Physical Location: Thrive Youth Center, San Antonio, TX 78207 (On-site)  Organization Description:  Thrive Youth Center is a 501(c)(3) non-profit in San Antonio, TX serving young adults, 18-24 years old, experiencing homelessness. Thrive provides emergency shelter and short-term housing for clients in apartments around San Antonio. The mission of Thrive Youth Center is to provide LGBTQ+ homeless young adults with a safe and supportive environment to facilitate their empowerment toward transforming their lives, while the vision is to create an equitable community where all LGBTQ+ young adults flourish. Thrive Youth Center thrives on the values of: Teamwork, Honesty, Responsibility, Integrity, Visionary, Empathy  Position Summary:  Thrive Youth Center is seeking a young adult Residential Advisor to serve the needs of clients experiencing homelessness in a homeless shelter setting. The primary purpose of a Residential Advisor (RA) is to focus on client safety and shelter living life skills with an emphasis on preparing the client for self-sufficiency. The RA is to perform daily, consistent, and effective crisis intervention, providing information to appropriate staff and Haven partners regarding a client’s mental health and physical well-being to ensure appropriate services are being provided. This part-time position will provide support for clients at the Thrive Youth Center Emergency Shelter on the Haven for Hope campus.  Essential Duties and Responsibilities:  Role Responsibilities Client Residential Support 45-55%  <ul><li>Provide first-class care and residential support for all sheltered clients in the Thrive Emergency Shelter.  </li><li>Monitor all areas of the Thrive Emergency Shelter to ensure compliance with the rules, policies, procedures, and protocols. </li><li>Respond to clients’ requests, complaints, and inquiries. Issue hygiene products and personal supplies to new clients entering shelter services. </li><li>Conduct regular inspections, chore checks, documenting opportunities and celebrating the clients’ successes. </li><li>Identify and respond to any client who is experiencing a problem or crisis to ensure they are safe and that other on-campus service providers are aware of the situation and able to respond with appropriate services. </li><li>Conduct initial assessments for client needs at program entry. Utilize agency vehicles for client off-campus events, as assigned. </li></ul>Administrative and Outreach Responsibilities: 25-35%  <ul><li>Utilize the case management system, HMIS for all relevant data and documents. </li><li>Ensure the timely completion of required documentation and ensure required information is entered as required. </li><li>Submit referral forms to partner agencies (on-site and off-site), for benefits, education, and employment assistance. </li><li>Assist potential and prospective clients in resource navigation for the following needs: LGBTQ+ specific resources, housing, rent-assistance, benefits, employment, education, other shelter opportunities. </li><li>When assigned and scheduled, participate in outreach efforts for prospective clients. </li></ul>Office Support or Extended Organization Assistance: 5-10%  <ul><li>Participate in required monthly training as assigned. Ensure office cleanliness in general office spaces. </li><li>Assist other Thrive departments with activities, as needed and assigned. </li></ul>Work Environment & Skills  <ul><li>Noise level is moderate, as the majority of job duties are present in the Thrive Emergency Shelter. </li><li>Flexibility in regard to employment responsibilities, duties, activities, and hours scheduled.</li><li>Proficiency in computer technology and systems for organization programming (Microsoft and Google systems). </li><li>Daily use of a cell phone for client interactions and conversations (reimbursement opportunities available). </li><li>Work environment requirement to perform regular duties both indoors and outdoors. </li><li>Standard physical activity such as periodic standing, walking, sitting, and basic motor skills to access computer files for information and data entry. </li><li>Normal walking requirements include the ability to move in and around personal workspace and to and from other areas, including walking stairs several times each day. </li></ul>Required Qualifications:  <ul><li>Completion of High School Diploma/GED Commensurate experience in residential support within community programs serving youth, at-risk young adults, homeless individuals, and/or diverse communities. </li><li>Demonstrated commitment of LGBTQ+ affirming care and experience working with marginalized youth populations. </li><li>Strong interpersonal skills, emotional intelligence, and ability to hold compassionate boundaries. </li><li>Ability to work in a collaborative, community-based setting with a diverse team and client base.</li><li>Must have a valid Texas Driver’s License, a good driving record, reliable transportation, and proper insurance coverage. </li></ul>Preferred Qualifications:  <ul><li>CPR & BLS certification or willingness to obtain</li><li>Trauma informed care certification or willingness to obtain </li><li>Training in trauma-informed care, crisis intervention, harm reduction, substance abuse, and mental illness disorders.</li><li>Knowledge of the Homeless Management Information System (HMIS) Bilingual in Spanish and English </li></ul>Compensation and Benefits:  This position pays an hourly rate of $15.00 at a guaranteed 16 hours, with the potential to pick up more shifts as they become available.   Submit resumes and complete application on https://thrive-youth-center-inc.careerplug.com/account. Navigate to the Careers page.  For additional information, email info@thriveyouthcenter.org.  Thrive Youth Center is an equal opportunity employer. We strongly encourage applications from people of color, LGBTQ+ individuals, people with lived experience of homelessness, and all other communities historically marginalized in housing and mental health care.

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Shelter Residential Advisor Overnight Thrive Youth Center Inc

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