Minimum five years of experience in Learning & Development and/or Operations, with increasing management responsibility, preferably in a retail/hospitality operations; environment; formal training in facilitation skills from a reputable training organization; unless already completed by serving in a PRG Operations management role, must complete the Store Management Training program designed to equip managers with a thorough knowledge of PRG culture and the overall requirements of our Operations, with accommodation for associate as needed throughout the training provided by the company. Develops, designs, and facilitates engaging and relevant learning sessions that align with culture and business needs utilizing various delivery methods including instructor-led, experiential, self-study, e-Learning, in store, classroom, and virtual sessions in the field to provide the most effective training for Operations management.