Provide leadership, training, workflow management, and performance oversight to ensure accurate, timely, and compliant administration of Direct Loans, Parent PLUS Loans, Graduate PLUS Loans, and alternative loan programs while supporting exceptional service to students and families. Responsibilities include administration of the UNO Vets tuition waiver program, processing death protocols, managing uncashed warrants, reviewing third-party reports, monitoring less-than-half-time enrollment, and completing other aid-related adjustments to maintain accurate student aid records.