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The right person is a fast learner, strong communicator, flexible, and comfortable shifting between technical repair work, warehouse operations, prototyping, and occasional content-production support. GoGun is seeking a hands-on Technician / Warehouse Manager to support technical service, repairs, product development, shop operations, and content support across our product lines.

<h1><strong>Technician / Warehouse Manager</strong></h1><p><strong>Reports to:</strong> CEO, GoGun LLC<br/><strong>Location:</strong> Winter Park, FL preferred. Remote may be considered for candidates with their own fully equipped shop.<br/><strong>Compensation:</strong> $24 to $38/hr, depending on experience and capabilities<br/><strong>Employment Type:</strong> Full-time</p><h2><strong>Position Summary</strong></h2><p>GoGun is seeking a hands-on Technician / Warehouse Manager to support technical service, repairs, product development, shop operations, and content support across our product lines.</p><p>This is an ideal role for someone who is mechanically inclined, highly resourceful, organized, and able to work independently in a fast-growing company. The right person is a fast learner, strong communicator, flexible, and comfortable shifting between technical repair work, warehouse operations, prototyping, and occasional content-production support.</p><p>A college degree is not required. If you have a degree, certification, military background, trade training, or other experience that adds value to this role, please include it in your application.</p><h2><strong>Core Responsibilities</strong></h2><h3><strong>Service and Repair (45%)</strong></h3><ul><li>Diagnose, service, repair, and test airguns, crossbows, and related products.</li><li>Track incoming repairs, document issues, communicate status updates, and ensure timely completion.</li><li>Help customers troubleshoot product issues and determine whether repairs, replacement parts, or warranty support are needed.</li><li>Maintain repair records and help improve internal repair workflows.</li></ul><h3><strong>Content and Support (25%)</strong></h3><ul><li>Create or support instructional videos explaining product use, setup, service, and repair.</li><li>Help develop written manuals, guides, FAQs, and troubleshooting resources.</li><li>Support YouTube and/or TikTok production by building props and targets, scouting locations, ordering materials, and coordinating with collaborators or influencers.</li><li>Contribute ideas for content that improves customer trust and reduces support burden.</li></ul><h3><strong>Logistics and Inventory (15%)</strong></h3><ul><li>Receive, organize, count, and store products, parts, tools, and supplies.</li><li>Pick, pack, and prepare shipments.</li><li>Coordinate shipments with carriers, brokers, and freight forwarders as needed.</li><li>Order spare parts, shop supplies, and packaging materials.</li><li>Monitor inventory levels and help prevent stockouts, delays, and fulfillment errors.</li></ul><h3><strong>Product Development and Assembly (10%)</strong></h3><ul><li>Assist with product design, prototyping, testing, and refinement.</li><li>Build prototypes, fixtures, targets, jigs, and small production runs.</li><li>Perform light assembly, kitting, and quality control.</li><li>Work with manufacturers and vendors to help move products from idea to market.</li><li>Help ensure vendors have accurate specifications, feedback, and deadlines.</li></ul><h3><strong>Shop and Equipment Maintenance (5%)</strong></h3><ul><li>Keep the shop, tools, equipment, and work areas organized, safe, and fully usable.</li><li>Perform routine maintenance on tools and equipment, including 3D printers and related shop systems.</li><li>Maintain parts, consumables, and workstations in ready-to-use condition.</li></ul><h2><strong>Qualifications</strong></h2><h3><strong>Required</strong></h3><ul><li>Strong mechanical aptitude and comfort using hand tools and shop equipment.</li><li>Ability to diagnose problems, learn technical systems quickly, and work independently.</li><li>Good written and verbal communication skills.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to manage multiple priorities and follow through without close supervision.</li><li>Comfort working in a fast-changing small-business environment.</li></ul><h3><strong>Preferred</strong></h3><ul><li>Experience repairing airguns, crossbows, bicycles, automotive components, drones, firearms, archery equipment, or other mechanical products.</li><li>Experience in warehouse, shipping, inventory, or fulfillment operations.</li><li>Experience with 3D printing, CAD, prototyping, or light fabrication.</li><li>Experience making instructional content, product demos, or workshop videos.</li><li>Familiarity with Shopify, shipping software, spreadsheets, or basic inventory systems.</li></ul><h2><strong>Success in This Role</strong></h2><p>A successful person in this role will:</p><ul><li>Complete repairs accurately and on time.</li><li>Communicate clearly with customers and the team.</li><li>Keep the shop organized and operational.</li><li>Help improve products, instructions, and support materials.</li><li>Take ownership of problems and solve them with minimal hand-holding.</li></ul><h2><strong>Performance Evaluation</strong></h2><p>Performance will be evaluated based on:</p><ul><li>Timely completion and accurate tracking of repairs.</li><li>Quality of communication with customers and internal team members.</li><li>Accuracy and reliability in shipping, receiving, and inventory handling.</li><li>Contribution to product development, testing, and process improvement.</li><li>Creation of useful service content and support materials.</li><li>Overall initiative, dependability, and problem-solving ability.</li></ul><h2><strong>Physical / Work Requirements</strong></h2><ul><li>Ability to lift and move boxes, parts, and equipment as needed.</li><li>Ability to stand, bend, and work with tools for extended periods.</li><li>Ability to work safely in a shop and warehouse environment.</li><li>For remote candidates: must have an appropriate workspace, tools, and ability to receive and process products safely and reliably.</li></ul><h2><strong>Benefits / Perks</strong></h2><ul><li>Free crossbows, airguns, and slingshots.</li><li>Opportunity to appear in YouTube videos with 250,000+ views, if desired.</li><li>Opportunity to work closely with product development and help shape new releases.</li><li>Flexible, high-ownership environment with room to grow as the company grows.</li></ul>

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Weapons Technician GoGun

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