Patient Care Support: Assists with admission, discharge, and transfer of patients, answers patient call lights, schedules tests and treatments, provides access control to visitor entrance to secure units, performs telemetry duties, and may deliver medications from the delivery system to the RN. Collaboration and Customer Service: Performs functions delegated by the nursing manager and charge nurse, demonstrates effective teamwork, prioritization, communication, and organization, and provides excellent customer service when responding to patient/family requests, physicians, nursing, and other ancillary services.