PART_TIME

FEED

UNKNOWN

Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

<h3>St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.</h3>HOURS:Part Time, Days, 16 hours/ weekTuesday & Friday, 9:30 AM - 6:00 PMAdditional optional hours also availableNo weekend rotation       The Patient Access Representative is responsible for the entire scope of the registration process for patients seen at St. Luke's University Health Network, in outpatient and/or Emergency Department locations. This includes, but is not limited to, correctly identifying patients, transcribing orders, completing registration screens, entering diagnosis and provider information, verifying insurances, point of service cash collections, work queues, etc. Communicates and coordinates with SLPG practices, clinical/diagnostic departments, and various revenue cycle departments to ensure excellent patient experience, clean claim submission, and payment for services. May require occasional travel between campuses or regional locations.JOB DUTIES AND RESPONSIBILITIES:<ul><li>Responsible to correctly identify/validate the choosing of patients in hospital information system to maintain the integrity and accuracy of electronic medical records. Identify and report any instances of possible identify theft situations to clinical department and leadership for appropriate escalation.</li><li>Maintain knowledge and education of network policy on Patient Identification including Mark for Merge, Chart Corrections, and Patient Look-Up.</li><li>Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. This also includes patient, account, and claim edit level work queue errors related to registration. Can require contacting provider office, reviewing patient medical chart for diagnosis and medical necessity information.</li><li>Required to cross train in all areas of location or region. Campus locations must be cross trained in outpatient and Emergency Department areas. Outpatient (off-campus) locations must be cross trained for all locations if any different nuances.</li><li>Greets/directs patients and visitors for the entire facility. Always provides friendly and courteous service to community and co-workers. Responsible for monitoring and enforcing visitor policy for the entity (if applicable).</li><li>Answers internal and external calls on main department/facility line and dispenses appropriate information and answers questions regarding the facility and its services.</li><li>Promotes and helps increase usage of MyChart patient portal and patient self-service capabilities to ensure patients are personally engaging in their health care.</li><li>Responsible for overseeing and assisting patients with Welcome Kiosk and On My Way technology at network locations. Consists of self-scheduled patients online and monitoring the arrival process and patient’s journey throughout their visit.</li><li>Responsible for contacting the SLPG practice or Network Prior Authorization Department to obtain required insurance referrals and pre-certs when not previously documented in chart prior to service to decrease denials for no authorization.</li><li>Must obtain medical license Number, NPI and UPIN via appropriate website for all new provider entries for outpatient services to ensure results are routed accurately and claim submission/payment.</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:Sitting/standing up to 8 hours per day, 4 or more hours at a time. Frequent use of hands/fingers for data entry. Frequently walking and ability to push up to 250 pounds in a wheelchair. Ability to occasionally carry or lift up to 15 pounds. Hearing as it relates to normal conversation. Seeing as it relates to general vision.MINIMUM QUALIFICATIONS EDUCATION: High school graduate or equivalent required. Certificate/Degree in health care related field preferred.TRAINING AND EXPERIENCE:Excellent customer service and interpersonal skills required. General computer experience and ability to type fluently, accurately, and quickly required. Insurance background preferred. Knowledge of medical terminology preferred. Previous medical administrative experience and/or health care related education courses preferred. Knowledge of health information system (epic) preferred.Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's!!<h2></h2><h2><a href="http://www.slhn.org/EOE" rel="nofollow noopener noreferrer" target="_blank">St. Luke's University Health Network is an</a><a href="http://www.slhn.org/EOE" rel="nofollow noopener noreferrer" target="_blank"> Equal Opportunity Employer.</a></h2>

St. Luke's Health Network, Inc.

Patient Access Representative (Part Time, Days)

Administrative Skills

Clinical Practices/Protocols

Community and Social Services

Computer Skills

Credit and Collections

Customer Support/Service

Demographics

Electronic Medical Records

Emergency Care

Health Education

Healthcare

Healthcare Providers

High School Diploma

Hospital Systems

Information Technology & Information Systems

Insurance

Interpersonal Skills

Leadership

Medical Affairs

Medical Diagnosis

Medical Records

Medical Terminology

Nursing

Outpatient Care

Patient Charts

Patient Registration

Primary Care

Product/Service Launch

Training/Teaching

Willing to Travel

The Acute Rehab Physical Therapist evaluates plans and administers physical therapy treatment programs for referred patients, acute care setting, to restore function, give pain relief and prevent disability following disease, injury or loss of body part. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

<h3>St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.</h3>     The Acute Rehab Physical Therapist evaluates plans and administers physical therapy treatment programs for referred patients, acute care setting, to restore function, give pain relief and prevent disability following disease, injury or loss of body part. Patient responsibilities include care provision for the patients below. Pediatric (2 months – 12 years), Adolescent (13-17 years), Adult (18-65 years), Geriatric (66+ years).JOB DUTIES AND RESPONSIBILITIES:<ul><li>Performs and documents initial patient evaluations thoroughly and accurately in a timely fashion.</li><li>Establishes realistic, attainable short-term and long-term goals with each patient.</li><li>Performs therapeutic exercises effectively and appropriately.</li><li>Implements, and revises as necessary, effective progressive treatment programs taking evaluative findings into consideration.</li><li>Administers therapeutic modalities and programs appropriately and effectively, including hot/cold pack, ultrasound, massage, electrical stimulation, whirlpool and wound care.</li><li>Fits assistive, prosthetic and orthotic devices and provides appropriate training.</li><li>Performs appropriate discharge planning, instructs patients and family member(s) in home programs.</li><li>Documents accurately, in a timely manner, including initial evaluation, progress notes and discharge summaries.</li><li>Provides on-premises supervision of Physical Therapist Assistants and aides.</li><li>Assists in orienting new staff Physical Therapists.</li><li>Demonstrates competency in the assessment, range of treatment and knowledge of growth and development appropriate to the age of the patient treated (neonate, pediatric, adolescent or geriatric).</li><li>May supervise PT and PTA students and observers as assigned.</li><li>Accurately bills patient’s accounts for services rendered.</li><li>Accepts responsibility of scheduling patients.</li><li>Attends multi-disciplinary meetings.</li><li>Other duties as assigned.</li></ul>PHYSICAL AND SENSORY REQUIREMENTS:Must be able to sit for up to ninety minutes at a time.  Be able to tolerate standing for thirty to forty-five minutes consecutively.  Must be able to use hands/fingers to manipulate dials on machines.  Must have the ability to lift/move patients up to 300 lbs., push/pull patients weighing up to 300 lbs.  Must have the ability to frequently stoop/bend, squat, crouch, kneel and reach above shoulder level.  Must be capable of tactile sensation as it relates to feeling for muscle spasms, texture and skin temperature.  Must have the ability to hear as it relates to normal conversation and ability to hear call bells.  Must be capable of seeing as it relates to general vision, depth perception, and peripheral vision.EDUCATION/LICENSURE:Current Physical Therapist license in the State of Pennsylvania or New Jersey, based on work location required. The Physical Therapist shall work within the practice guidelines as defined by Pennsylvania or New Jersey state law (based upon work location). Doctorate Degree preferred. TRAINING AND EXPERIENCE:Current CPR certification. Successful completion of required affiliations and/or CEU’s to maintain licensure.Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's!!<h2></h2><h2><a href="http://www.slhn.org/EOE" rel="nofollow noopener noreferrer" target="_blank">St. Luke's University Health Network is an</a><a href="http://www.slhn.org/EOE" rel="nofollow noopener noreferrer" target="_blank"> Equal Opportunity Employer.</a></h2>

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Patient Access Representative (Part Time, Days) St. Luke's Health Network, Inc.

Physical Therapist (Per Diem, Grand View Acute Rehab Center) St. Luke's Health Network, Inc.

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