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While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

HOUR

Homewood Suites by Hilton Holyoke-Springfield/North- 375 Whitney Avenue, Holyoke, MA 01040We are currently looking for a Part -Time Room Attendant to join our Team!  Our Homewood Suites by Hilton in Holyoke is an extended stay hotel, with 114 suites with full kitchens for our guests to enjoy. We’re off I-90, a four-minute drive from Holyoke Mall and 15 minutes from The Big E. Springfield. We’re also 10 miles from Six Flags New England, and Mount Holyoke, Amherst, Elms, Smith, and other colleges are within 30 minutes. A great place to stay – a great place to work. The Homewood Suites is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.A Room Attendant will be responsible for maintaining the cleanliness of our guest rooms and suites.Role:<ul><li>Clean rooms/suites as assigned by supervisor ensuring quality of cleanliness and customer service. This includes cleaning floors, vacuuming, changing linens, making beds, cleaning bathrooms.</li><li>Reporting discrepancies and maintenance problems to supervisor.</li><li>Providing excellent customer service by responding promptly to guest requests.</li><li>Working typical shifts that include weekends and holidays when required.</li></ul>Flexible availability to work 9:00am to 3:00pm weekdays and 10:00am to 5:00pm on weekends and available to work holidays. Starting rate of pay is $17.75/hour! About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996.  While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels.  Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.What You Bring:Previous experience in a hotel setting or open to training.  Excellent customer service skills. Able to work alone or as part of a team.  Ability to work on feet for extended periods.  Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs. And most importantly an engaging personality.What We Offer You: At Buffalo Lodging, we are committed to keeping our most important assets – our associates– healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:<ul><li>Paid Weekly (Every Friday!)</li><li>Medical, Dental & Vision Insurance</li><li>Competitive 401 (k) Retirement Savings Plan with Generous Employer Match</li><li>Paid Vacation and Sick Time</li><li>Paid Holidays</li><li>Tuition Reimbursement</li><li>Flexible Spending Account</li><li>Company Paid Life Insurance</li><li>Company Paid Short-Term Disability Insurance</li><li>Long-Term Disability Insurance</li><li>Employee Assistance Program</li><li>Hotel Discounts – for You, Your Friends and Family</li><li>Monthly Employee Appreciation Activities & Events</li><li>Learning and Development Opportunities</li><li>Employee Referral Program</li></ul>Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Buffalo Lodging Associates, LLC

Room Attendant (Part-Time)

Cleanroom

Customer Service Evaluation

Customer Support/Service

Dental Insurance

Disability Insurance

Employee Assistance Plan

Hotel Industry

Hotel Management

Housekeeping/Cleaning

Life Insurance

Lift/Move 100 Pounds

Lift/Move 25 Pounds

Maintenance Services

Team Player

Vision Plan

This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate. Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience.

Bear Builder associates are fun, easy-going, team-oriented individuals who engage with guests, to create a unique and memorable experience. Responsibilities:<ul><li>Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience</li></ul><ul><li>Actively engage with guests demonstrating genuine enthusiasm for our brand</li><li>Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience</li><li>Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests</li><li>Strong team commitment; be dependable, engaged, and helpful</li></ul> Required Qualifications:<ul><li>High school diploma or GED equivalent</li></ul>Preferred Qualifications:<ul><li>Associate’s (or higher) degree in business, management, or a related field</li></ul>Behavioral Traits for Success:<ul><li>Possesses a “How Can I Help” attitude</li><li>Enjoys meeting and interacting with new people</li><li>Dependable and flexible</li><li>Models personal and professional integrity</li><li>Naturally warm and fun-loving</li><li>Ability to remain calm under challenging circumstances</li></ul>Working Environment:<ul><li>Active retail store leadership requires the ability to sit, stand, and move around for duration of shift</li><li>Work environments include indoor/outdoor malls, strip centers, and other retail locations</li><li>Lift > 25 pounds</li></ul> Your Performance Will Be Measured On:Your performance will be measured by your ability to achieve annual department objectives and corporate goals which include but are not limited to the following.<ul><li>Decision-making, judgment, and execution</li><li>Ability to create an Experience First culture for guests and associates</li><li>Achievement of assigned goals</li><li>Consistent execution of operational standards</li><li>Stakeholder feedback</li></ul>This description is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent an expressed or implied contract of employment, nor does it alter your at-will employment, and Build-A-Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as may deem appropriate.PAY RANGE: $15.75-$16.00/Hour.

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Room Attendant (Part-Time) Buffalo Lodging Associates, LLC

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