PART_TIME

PERMANENT

HOUR

Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty. Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.

<h4> </h4><table style="height:712px"><tbody><tr style="height:712px"><td style="height:712px"><p><strong>JOB DESCRIPTION:</strong></p><div><div><div><div><p>Position: IT Support Engineer<br/>Working Model: This is a dispatch support / on-need basis position where once there is a ticket raised at the client site, we will inform you at least 24 hours prior for the next on-site visit to troubleshoot and resolve the ticket. The volume of on-site visits is not very heavy so you can take this as a second project too, if you are currently employed and can manage both the positions simultaneously.<br/><br/>Location: Chicago, Illinois<br/><br/>Long term contract<br/><br/>Support will be within business hours and in weekdays (M-F). If anything outside, will be communicated to you.<br/>Compensation: We can pay you in an hourly amount on 1099 for every time you are called to work on-site.<br/>NOTE: The engineer should have their own laptop to carry while being on-site so you can be connected remotely via support team for instructions/guidelines.</p><ul><li>Experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty.</li></ul><p>Hands on experience with ServiceNow.</p><ul><li>Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.</li><li>Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction based activities at sites.</li><li>Ability to lift / move computer equipment weighing up to 50Lbs.</li><li>Skilled in desk side support and PC break/fix including basic administration of Windows O/S.</li></ul><p><strong>Job Types: Part-time, Contract</strong></p><p><strong>Schedule:</strong><br/><strong>Monday to Friday</strong><br/><strong>On call</strong></p></div></div></div></div></td></tr></tbody></table>

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