As assigned, reconciles, balances and pursues account balances and payments, and/or denials, working with payor remits, facility contracts, payor customer service, provider representatives, spreadsheets and the company's collection/self-pay policies to ensure maximum reimbursement. The Patient Financial Services Representative CBO will be responsible for checking status on claims via payer portal, phone calls or emails depending on payer, taking necessary actions to resolve denials and ensure payment.