PART_TIME

FEED

HOUR

Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation . Requires effective communication skills, both verbal and written, with the ability to upsell guests into rooms that fit their needs.

Essential Functions <ul><li>Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. </li></ul><ul><li>Register guests into the computer system, verifying reservation details and processing payments. </li></ul><ul><li>Handle cash and balance the cash drawer, maintaining accurate financial records. </li></ul><ul><li>Provide guests with information about hotel facilities and local attractions. </li></ul><ul><li>Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment. </li></ul><ul><li>Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction. </li></ul><ul><li>Maintain extensive knowledge of the hotel’s services, facilities, and the local area. </li></ul><ul><li>Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards. </li></ul><ul><li>Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue. </li></ul><ul><li>Work cohesively with the team, supporting management and collaborating professionally with co-workers. </li></ul> Skills and Abilities <ul><li>Understand the mission, vision, and goals of the hotel. </li></ul><ul><li>Must be able to prioritize and work efficiently with limited supervision. </li></ul><ul><li>Requires effective communication skills, both verbal and written, with the ability to upsell guests into rooms that fit their needs. </li></ul><ul><li>Must possess basic computer skills. </li></ul><ul><li>Strong attention to detail and the ability to handle multiple tasks simultaneously. </li></ul><ul><li>General knowledge of the city where the hotel is located and its attractions. </li></ul><ul><li>Extensive knowledge of the hotel, its services and facilities.  </li></ul><ul><li>Ability to handle cash and balance cash drawer required.  </li></ul><ul><li>Strong team player, able to partner with management and other employees in a professional manner. </li></ul> Job Qualifications/Requirements Education: High School diploma or GED equivalence  Experience: 1 year of Customer Service experience preferred Additional: Will be required to work flexible scheduled shifts based on business needs  Physical Requirements The minimum physical requirements for this position include but are not limited to: <ul><li>Must be able to lift and/or carry up to 40 pounds frequently to assist guests </li></ul><ul><li>Ability to stand for extended periods of time </li></ul><ul><li>Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors, and guests a normal in-person and phone conversation </li></ul><ul><li>Ability to bend and twist, push, and pull, stoop, and kneel </li></ul><ul><li>Ascend and descend a ladder </li></ul> Reasonable Accommodation Statement To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.  Disclaimer We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  If you need accommodation for any part of the application process because of a medical condition or disability, please contact: selectserviceshr@PeregrineHG.com.     Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.

PEREGRINE HYANNIS MANAGEMENT LLC

Guest Service Agent (Part Time)

Communication Skills

Computer Skills

Computer Systems

Continuous Improvement

Customer Support/Service

Detail Oriented

Establish Priorities

Hospitality Revenue

Lift/Move 40 Pounds

Multitasking

Operational Improvement

Outbound Marketing

Physical Demands

Presentation/Verbal Skills

Problem Solving Skills

Record Keeping

Research Skills

Safety Process

Safety Standards

Team Player

Up-Selling

Writing Skills

UNKNOWN

If applicable to role within the PRSC, Meet, collaborate, coordinate support services and attend appointments with recoverees for probation, parole, employment and educational agencies, Department of Children and Families (DCF), human services providers, medical and primary care, clinical mental/behavioral health, family support, etc. Link recoverees to services provided by community-based organizations such as peer support groups, legal services, nutritional counseling, and HIV rapid retesting and Hepatitis B and C testing.

Why Work for Gandara:Explore the career pathways in Behavioral Health, Substance Use and Recovery, Community Based Clinical services, Adolescent and Family services, Adult Residential, Maintenance and Administration! Whether that is in an entry level or leadership role, Gandara will provide the tools and resources to better enhance your career growth. The opportunities are presented with the ability to transition your skills and experience in meeting the organizations mission. There is grand landscape of opportunities that supports the community we serve, so Join the Gándara team today!Benefits:<ul><li>Retirement Plan 403(b)</li><li>Health, Dental, Vision, Pet and Life Insurance</li><li>Paid vacations</li><li>Paid holidays</li><li>8 discretionary days</li><li>Mileage Reimbursement</li></ul>Salary:<ul><li>Hourly | $21.00</li><li>Sign-On Bonus | $500.00</li></ul>Additional Benefits:<ul><li>Career Growth Opportunities</li><li>Culturally Diverse population</li><li>Clinical Licensing Support</li></ul>Job Title: Recovery CoachWork Location: Hyannis, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V*Union/Non-Union Job Summary:The Peer Recovery Support Center (PRSC) Recovery Coach works as an integral part of the Center team. PRSC Recovery Coach will perform, non-clinical supportive services to individuals in or seeking recovery. Duties include but is not limited to the following: administration of program record-keeping, enrollments, developing, implementing and monitoring individualized recovery plans, and advocacy. When necessary perform CPR and administer Narcan. This position may require a flexible schedule including 1st and 2nd shifts. The agency has the right to change your shifts based on the needs of the organization.Duties and Responsibilities:<ul><li>Participate in developing and implementing community activities that support and promote recovery.</li><li>Demonstrate competency in relapse prevention strategies.</li><li>Provide membership program orientation services and requirements.</li><li>Conduct confidential, quality supports that are gender and culturally responsive and trauma informed.</li><li>Assist with the Development of individualized recovery plan with each assigned recoveree using collaborative information from all sources to develop short and long term goals.</li><li>If applicable to role within the PRSC, Meet, collaborate, coordinate support services and attend appointments with recoverees for probation, parole, employment and educational agencies, Department of Children and Families (DCF), human services providers, medical and primary care, clinical mental/behavioral health, family support, etc.</li><li>Link recoverees to services provided by community-based organizations such as peer support groups, legal services, nutritional counseling, and HIV rapid retesting and Hepatitis B and C testing.</li><li>Provide recoveree education in finances, housing stability, behavioral and primary health, life skills and all aspects of addiction and related life domains.</li><li>Provide crisis intervention by assessing severity of the episode, de-escalating the recoveree, referring to emergency response team as needed, and developing a safety plan to assist in resolving the crisis.</li><li>Exemplify recovery principles and set an example that recovery is attainable.</li><li>Ability to climb at least three flights of stairs.</li><li>Ability to respond to emergency situations by placing calls to Fire, Rescue, Police, and Medical, etc.</li></ul>Minimum Qualifications:<ul><li>As a hiring expectation, you must participate in the recovery coach academy program</li><li>High School Diploma or GED, reasonable exceptions may be made in certain situations.</li><li>Must have lived experience and 2 years acknowledged continuous sobriety</li><li>Experience and knowledge regarding the addiction treatment service system.</li><li>Must have a personal vehicle</li><li>Must have valid driver's license </li><li>Bilingual individuals encouraged to apply</li><li>Eligible to be a certified recovery coach</li><li>Experience with adults diagnosed with a substance use disorder</li></ul>The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

Part Time Customer Service Jobs in Hyannis, MA

Resume Resources

Get noticed by top employers!

Part Time Customer Service Jobs in Hyannis, MA

Guest Service Agent (Part Time) PEREGRINE HYANNIS MANAGEMENT LLC

Recovery Coach | Hyannis | Part-time Gandara Mental Health Center, Inc.

Resume Resources