Work is often performed in hazardous environments, including but not limited to: patrol during severe weather, response to incidents in high-traffic areas, entering insecure structures or situations during incident response, incidents involving hazardous materials, illicit substances, bodily fluids, injured and/or deceased individuals, unsafe or injured/deceased animals, Must understand and follow all office policies and procedures. Respond to calls for service from the public and other agencies regarding criminal activity ranging from petty misdemeanor to felony-level offenses; determine if laws have been violated, take enforcement when appropriate, mediate disputes, administer first aid when appropriate, and advise complainants as to course of action or possible solutions.