PART_TIME

FEED

UNKNOWN

Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).

Rick Hendrick BMW CharlestonLocation: 1518 Savannah Hwy, Charleston, South Carolina 29407  Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.Supervisory Responsibilities:  This job has no direct supervisory responsibilities.Essential Duties and Responsibilitiesinclude the following:<ul><li>Performs opening and closing Guest Services procedures.</li><li>Answers incoming phone calls in a courteous, prompt, and professional manager.</li><li>Directs phone calls to the appropriate person</li><li>Takes accurate messages.</li><li>Directs customers to the appropriate person or department.</li><li>Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.</li><li>Tracks and filters all incoming calls and takes messages.</li><li>Communicates effectively with Guest Services Manager and Greeters.</li><li>Reconciles/updates data entry with dealership software.</li><li>Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).</li><li>Walks around the showroom hourly to offer refreshments to guests.</li><li>Provides a warm, positive and happy environment for Guests, their children and fellow teammates.</li><li>Helps maintain a clean and comfortable environment (monitor facility)</li><li>Provides new hire Customer Management training when requested</li><li>Maintains CSI at or above Company standards</li><li>Maintains an organized, clean and safe work area</li><li>Participates in required training</li><li>Records all hours worked accurately in company timekeeping system     </li><li>Follows Safeguards rules and regulations.</li><li>Demonstrates the Company’s Core Values</li><li>Complies with Company policies and procedures</li><li>Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.</li><li>Other duties as assigned</li></ul>Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.Desired Education:o   GED   High School Diplomao   Associate Degreeo   Bachelor Degreeo   Master Degreeo   Doctorate DegreeField of Study/Work Experience:o   Accountingo   Automotiveo   Businesso   Human Resourceso   Information TechnologyDesired Work Experience:   up to 3 yearso   3-5 yearso   5+ yearsEducation/Experience:Previous customer service experience desired.  Excellent interpersonal, communication, and organizational skills are required.Certificates and Licenses:o   Valid Driver’s Licenseo   Automobile Salesperson LicenseComputer Skills:Intermediate skills in Microsoft Office Products.  Ability to learn Dealership Management System and web based applications utilized in operations.Communication Skills:Ability to understand and follow instructions. Ability to communicate effectively with customers and companypersonnel.Attendance Expectations:The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.Physical Demands:While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.Environment Demands:Duties are performed primarily in the showroom or outdoor sales lot.  Heavy phone work. Work includes frequent clerical and administrative responsibilities and interaction with customers and employees.  Due to the nature of this position, employee may be exposed to various work environments.Verbal and Writing Ability:Ability to read and comprehend instructions, correspondence, and memos. Math Ability:Ability to add, subtract, multiply and divide.Reasoning Ability:Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values:To perform the job successfully, an individual should demonstrate the following Core Values:Servant LeadershipServant Leaders consciously put the needs of others before their own, because to serve people is to value them.Teamwork through Trust & RespectDiversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.IntegrityBeing honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.Commitment to Customer EnthusiasmEvery day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.Passion for WinningHendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.Accountability at All LevelsTaking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.Commitment to Continuous ImprovementEvery day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" rel="nofollow noopener noreferrer" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</a>.

Hendrick Automotive Group Corporate

Part Time Guest Services Representative

Accounting

Administrative Skills

Automotive Sales

Communication Skills

Continuous Improvement

Customer Experience

Customer Relations

Customer Support/Service

Customer Training

Data Entry

Driver's License

Environmental Monitoring

High School Diploma

Hospitality and Tourism

Internet Application

Interpersonal Skills

Legal

Mathematics

Medical Conditions

Metrics

Microsoft Office

Microsoft Product Family

Organizational Skills

Performance Metrics

Physical Demands

Presentation/Verbal Skills

Reconciliation

Regulations

Reporting Skills

Revenue/Sales Reporting

Safety/Work Safety

Sales Administration

Servant leadership

Telephone Skills

Time Management Software

Writing Skills

The retail merchandiser position consists of three major components: Day-to-day engagement: Utilizing a mobile device provided by Hallmark, you'll restock, organize, and monitor the inventory of Hallmark products within and outside the Hallmark department. Leading up to and following holidays such as Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving, and Christmas, you can expect additional days and extended hours during the work week.

HOUR

<h5 style="text-align:center"></h5><img alt="" src="https://dvfhg2ep2o4ho.cloudfront.net/EX25-19104_WorkwellGMS_Banners_F-Merchandiser+%281%29.jpg"/><h5 style="text-align:center">To learn more about this role, <a href="http://dvfhg2ep2o4ho.cloudfront.net/8713_Merchandiser_v7_072325.mp4" rel="noopener nofollow noreferrer" target="_blank">watch our field merchandisers in action</a>. </h5> JOB OVERVIEW As a Field Merchandiser Floater you'll have the opportunity to work independently to showcase your organization and time management skills, your ability to establish retailer relationships, while being the face of Hallmark.  You will collaborate with local store teams to optimize product placement and maintain inventory levels as well as support fellow team members with seasonal resets and installations, when needed. On occasion you may have the opportunity to work with other products from other companies in the stores that you service.  SALARY AND SCHEDULE DETAILS<ul><li>Your starting hourly pay rate will be $14.00 to $16.00depending on your skills and experience.</li><li>We provide paid training, delivered through live, hands-on instruction as well as virtual classroom training.</li><li>Hallmark part time employees are offered voluntary benefits that include medical, dental, vision etc.  </li><li>Eligible Employees receive annual pay increases. </li><li>This is a Part-Time position with a variable schedule during the work week.</li><li>Average weekly hours for this position are between 5-6 hours per week.</li><li>Availability the week before and after major holidays, which may include weekends is required.  </li><li>Availability to support season changeovers, extended services, installations, and inventory support.</li></ul> YOUR ROLE AND RESPONSIBILITIES WILL INCLUDE  You'll perform service work in the Hallmark department of various retail stores such as grocery stores, drug stores, department stores, and mass retailers. The retail merchandiser position consists of three major components:<ol><li>Day-to-day engagement: Utilizing a mobile device provided by Hallmark, you'll restock, organize, and monitor the inventory of Hallmark products within and outside the Hallmark department.  The use of technology is critical in this role, for the day-to-day work as well as communication with your supervisor, reporting time, providing feedback, and answering surveys for required merchandising activities. Professional and courteous interaction with store employees, management, and customers is also vital for success in this role.  You are responsible for the entire Hallmark product display at your assigned stores. </li><li>Holiday support: Hallmark's operations revolve around seasonal demand. Leading up to and following holidays such as Valentine's Day, Easter, Mother's Day, Father's Day, Halloween, Thanksgiving, and Christmas, you can expect additional days and extended hours during the work week. On occasions like Valentine's Day, Mother's Day, and Father's Day, you may be required to work on the actual holiday itself, which may include the weekend.</li><li>Department Resets: At times, you may be part of a team responsible for installations and various tasks like building and installing Hallmark fixtures, relocating card departments and products, as well as resetting card sections. Typically, you will be notified two weeks in advance for remodel assignments. This could include evenings or weekend.</li><li>One Team Vision:  As part of Hallmark's field organization, you are part of a network of merchandisers professionals that often times will support other team members as needed in their territories.  </li></ol> PHYSICAL REQUIREMENTSThis is a physically demanding job that requires a high level of energy and a sense of urgency. You will be working on the selling floor as well as in back stockrooms. You must be able to consistently push, pull, lift, and carry cartons, merchandise, and display fixtures up to 30 pounds throughout the workday and up to 50 pounds on occasion. You will also be required to kneel, squat, walk, and stand throughout your workday, and you may be required to climb stairs and step ladders. BASIC QUALIFICATIONS<ul><li>You're at least 18 years of age.</li><li>You're able to read, write and understand English.</li><li>You have the ability to grasp, pull, lift, and carry products up to 30 pounds frequently and 50 pounds occasionally.</li><li>Able to operate a digital hand-held device to open and read documents and interpret information.</li><li>You have access to a Wi-Fi network and the internet.</li><li>You have access to consistent transportation to travel to and between assigned stores as scheduled.</li></ul> Part-time employees with a work schedule less than 30 hours have access to a variety of voluntary benefits through <a href="https://dvfhg2ep2o4ho.cloudfront.net/2026+Colonial+Life+Open+Enrollment+Announcement+Flyer_+Hallmark+%28Non-OE%29.pdf" rel="noopener nofollow noreferrer" target="_blank">Voluntary Benefits </a>including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care). Prior to applying, <a href="http://dvfhg2ep2o4ho.cloudfront.net/8713_Merchandiser_v7_072325.mp4" rel="noopener nofollow noreferrer" target="_blank">watch our field merchandisers in action</a>.  Now's your chance to Make Your Mark—just follow the instructions below to apply.You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields. Accepted file types are DOCX and PDF.  Part-time employees with a work schedule less than 30 hours have access to a variety of voluntary benefits through <a href="https://dvfhg2ep2o4ho.cloudfront.net/2026+Colonial+Life+Open+Enrollment+Announcement+Flyer_+Hallmark+%28Non-OE%29.pdf" rel="noopener nofollow noreferrer" target="_blank">Voluntary Benefits </a>including dental, vision, critical illness, accident insurance, hospital indemnity and minimum essential coverage (preventive care).In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment. <div>Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, and successfully pass pre-employment (post offer) background check.Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.  HALLMARK – Because Connecting With Each Other Has Never Been More ImportantFor over 100 years, <a href="https://www.hallmark.com/" rel="noreferrer noopener nofollow" target="_blank" title="https://www.hallmark.com/">Hallmark</a> has helped people connect and strengthen the relationships that matter most. Today, we’re building the next century of connection- blending the warmth of in-store experiences with the ease of digital innovation.We’re looking for empathetic learners, strategic thinkers, and enthusiastic visionaries from all backgrounds to help shape what’s next. If you’re ready to bring fresh ideas and energy, we’d love to have you on the team!At Hallmark,  you’ll feel welcomed from day one- whether you’re remote, hybrid, or in-office. We’ll tap into your strengths, offer leadership opportunities, and support your growth every step of the way.Our <a href="https://corporate.hallmark.com/culture/hallmark-family/" rel="noreferrer noopener nofollow" target="_blank" title="https://corporate.hallmark.com/culture/hallmark-family/">culture</a> is rooted in care and inclusion. We celebrate diverse perspectives and actively seek out new voices- like yours- to help us grow and evolve. Let’s imagine the future of Hallmark together!   </div>

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Part Time Guest Services Representative Hendrick Automotive Group Corporate

Hallmark Field Merchandiser Floater (part-time) Summerville, SC 29483 Hallmark Marketing Company LLC

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