Field Engineer 4 ObjectWin TechnologyField Engineer 4Nashville, TNNo casual or athletic attire is permitted, which includes jeans, hats, caps, t-shirts, tennis shoes, construction-type boots, un-tucked shirts, hoodies, and thermal sweatshirts. Key Responsibilities: As a *** Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
Inbound Customer Service Agent-Bodewell Remote GE AppliancesInbound Customer Service Agent-Bodewell RemoteNashville, TNRemoteAfter 9 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: Drive owner focused solutions for customer issues; utilizing creativity and judgment-based reasoning skills by receiving incoming calls, e-mails, chats or written inquiries and provide answers to contact inquiries related to product information, service, pre & post purchase and sales of parts, product and services. As an Inbound Customer Service Agent with ASI/GE Appliances, you will provide direct support to GE Appliances Owners with a strong focus on sales and service by balancing customer service and inbound sales by identifying opportunities to upsell products and services while consistently meeting defined sales performance metrics and KPIs as a core requirement of the role.
FHA Mortgage Origination Representative Contact Government Services LLCFHA Mortgage Origination RepresentativeNashville, TNRemote$37,000–$42,000 / yearAt least two years working with FHA loans, e.g., loan originator, loan processor, junior underwriter, loan officer, plus an additional year of customer service or contact center background or at least three years of loan origination working with conventional loans and/or other government-backed loans, e.g., FHA, USDA, VA. For the past seven years, weve been growing our government-contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Inbound Customer Service Agent-Bodewell Remote Haier US Appliance Solutions IncInbound Customer Service Agent-Bodewell RemoteNashville, TNRemoteAfter 9 weeks of training, you will utilize multiple Windows-based programs and other internal applications to: Drive owner focused solutions for customer issues; utilizing creativity and judgment-based reasoning skills by receiving incoming calls, e-mails, chats or written inquiries and provide answers to contact inquiries related to product information, service, pre & post purchase and sales of parts, product and services. As an Inbound Customer Service Agent with ASI/GE Appliances, you will provide direct support to GE Appliances Owners with a strong focus on sales and service by balancing customer service and inbound sales by identifying opportunities to upsell products and services while consistently meeting defined sales performance metrics and KPIs as a core requirement of the role.
NewCall Center Operator - Swing Shift Spry MethodsCall Center Operator - Swing ShiftNashville, TNPerform initial triage and troubleshooting of common IT issues including but not limited to password resets, account unlocks, software installation and configuration, hardware troubleshooting, network connectivity issues, and printer support. Accurately categorize, prioritize, and route tickets that cannot be resolved at Tier 1 to the appropriate Tier 2 or Tier 3 support teams, ensuring all relevant information is captured and communicated clearly.
NewCall Center Operator - Night Shift Spry MethodsCall Center Operator - Night ShiftNashville, TNPerform initial triage and troubleshooting of common IT issues including but not limited to password resets, account unlocks, software installation and configuration, hardware troubleshooting, network connectivity issues, and printer support. Accurately categorize, prioritize, and route tickets that cannot be resolved at Tier 1 to the appropriate Tier 2 or Tier 3 support teams, ensuring all relevant information is captured and communicated clearly.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Nashville, TN$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Senior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Nashville, TN$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Director, Customer Service Sun Life Financial IncDirector, Customer ServiceNashville, TN$114,600–$171,900 / yearThe Director achieves superior call center performance with respect to customer service through an integrated process of operational, quality, and resource management that meets or exceeds member, customer, and provider expectations and is consistent with corporate goals. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
NewFull-Time Customer Service Representative (Urgently Hiring) MCI CareersFull-Time Customer Service Representative (Urgently Hiring)TennesseeFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Federal Commissioning (Cx) Operations Manager Smith Seckman Reid IncFederal Commissioning (Cx) Operations ManagerNashville, TNRecruiters or staffing agencies: SSR is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to an SSR employee without 1) a current, fully executed agreement on file and 2) being assigned to the open position via HR. Must be eligible to obtain and maintain a U.S. Government Common Access Card (CAC) as required for access to client facilities, systems, and projects.
Value Methodology Associate (VMA) / Certified Value Specialist (CVS) - Project Manager Athena Engineering EnvironmentalValue Methodology Associate (VMA) / Certified Value Specialist (CVS) - Project ManagerNashville, TNAthena Engineering and Environmental, LLC (Athena), headquartered just outside of exciting Nashville, TN, is a dynamic woman-owned small business consulting firm that delivers geotechnical, environmental, ecological, water resources, surveying, and value engineering services. The senior project manager should be capable of overseeing and directing a variety of projects across all Athena service lines: Geotechnical, Environmental, Ecological, Water Resources, Surveying, and Risk/Value Engineering.