This includes, but not limited to, heavy telephone intake, patient registration, booking appointments, obtaining client data, identification, and insurance cards, typing correspondence, and managing phone & foottraffic, monitoring, tracking, troubleshooting, and resolving problematic issues to ensure accuracy and completeness of patient accounts. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.