PART_TIME

FEED

UNKNOWN

You will be transporting vehicles to/from the service areas and may assist the Service Advisors in identifying and documenting auto service, maintenance, and repairs for customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians.

HOUR

Honda of ConcordLocation: 7650 Bruton Smith Blvd, Concord, North Carolina 28027  Are you looking for a stable company to grow with? Join Hendrick Automotive Group, voted #1 in Automotive for Online Reputation and ranked among "Best Dealerships to Work For!" As a company we generated over $13.6 billion in revenue last year after selling more than 206,000 vehicles and servicing 2.6 million cars and trucks!<div><div><div><div><div><div><div><div><div>What are we hiring for? This is a Part-Time opportunity at Honda of Concord. As a Service Assistant, you will be at the forefront of our customer service operations. This role is highly interactive by greeting guests upon arrival in the service drive and making them feel welcomed! You will be transporting vehicles to/from the service areas and may assist the Service Advisors in identifying and documenting auto service, maintenance, and repairs for customer vehicles.Pay Range:$18.50 per hour.Schedule Requirements:Weekly shifts between 7:00AM-7:00PM (includes Saturdays). Average 25 hours per week, candidates must be able to work the Part-Time schedule requirements on a regular basis.Core Values:<ul><li>Servant Leadership- Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.</li><li>Teamwork through Trust & Respect- Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.</li><li>Integrity- Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.</li><li>Commitment to Customer Enthusiasm- Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.</li><li>Passion for Winning- Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.</li><li>Accountability at All Levels- Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.</li><li>Commitment to Continuous Improvement- Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.</li></ul>Benefits:<ul><li>Paid Company Training</li><li>401(k) Retirement Plan with Company Match</li><li>Employee Discounts</li><li>College Scholarship Program</li><li>NO COST Employee Assistance Program (on-going support for your mental, financial, physical, and social well-being)</li><li>Internal Career Advancement Opportunities</li><li>Clean State of the Art Facilities</li><li>Top Notch Climate Controlled Shops & Equipment</li><li>The Hendrick Advantage- be a part of the largest privately owned auto group in the country!</li></ul></div></div></div></div></div></div></div></div></div>Job Responsibilities:<ul><li>Greets customers in the service drive area and assists them with the process of checking vehicle in for service.</li><li>Assists Service Advisor by working with customer and technician to identify required maintenance.</li><li>May advise customers on necessary and recommended services.</li><li>May offer additional services and repairs to customers.</li><li>Assists with moving vehicles.</li><li>Assists customers with reviewing documentation, processing payment, and returning keys for completed services.</li><li>Schedules appointments with customer.</li><li>Maintains CSI at or above Company standards.</li><li>Maintains an organized, clean and safe work area.</li><li>Participates in required training.</li><li>Records all hours worked accurately in company timekeeping system.</li><li>Follows Safeguards rules and regulations.</li><li>Demonstrates the Company’s Core Values.</li><li>Complies with Company policies and procedures.</li><li>Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.</li><li>Other duties as assigned.</li></ul>Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.Desired Education:o   GED   High School Diplomao   Associate Degreeo   Bachelor Degreeo   Master Degreeo   Doctorate DegreeField of Study/Work Experience:o   Accounting   Automotiveo   Businesso   Human Resourceso   Information TechnologyDesired Work Experience:   up to 3 yearso   3-5 yearso   5+ yearsEducation/Experience:Previous experience in automotive or customer service industries desired. Basic knowledge of the mechanical operations of vehicles.  Excellent interpersonal, customer service, and organizational skills.Certificates and Licenses:   Valid Driver’s Licenseo   Automobile Salesperson LicenseComputer Skills:Intermediate skills in Microsoft Office products. Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.Communication Skills:Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.Attendance Expectations:The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.Physical Demands:While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit.May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.Environment Demands:Duties are generally performed in the service area. Responsibilities may include conducting road tests on customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.Verbal and Writing Ability:Ability to read and comprehend instructions, correspondence, and memos.  Ability to effectively present information in one-on-one and small group situations to customers and other employees.Math Ability:Ability to add, subtract, multiply and divide.Reasoning Ability:Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" rel="nofollow noopener noreferrer" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</a>.

Hendrick Automotive Group Corporate

Part-Time Service Assistant

Accounting

Automotive Industry

Automotive Repair and Maintenance

Automotive Sales

Calendar Management

Communication Skills

Continuous Improvement

Customer Experience

Customer Relations

Customer Service Operations

Customer Support/Service

Diversity

Documentation

Documentation Review

Driver's License

Employee Assistance Plan

High School Diploma

Internet Application

Interpersonal Skills

Legal

Maintenance Services

Mathematics

Medical Conditions

Microsoft Office

Microsoft Product Family

Organizational Skills

Payment Processing

Physical Demands

Presentation/Verbal Skills

Regulations

Returns Processing

Road Tests

Safety/Work Safety

Sales

Scholarship

Servant leadership

Team Player

Time Management Software

Writing Skills

Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).

Jaguar Land Rover CharlotteLocation: 6710 E. Independence Blvd., Charlotte, North Carolina 28212  Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.Supervisory Responsibilities:  This job has no direct supervisory responsibilities.Essential Duties and Responsibilitiesinclude the following:<ul><li>Performs opening and closing Guest Services procedures.</li><li>Answers incoming phone calls in a courteous, prompt, and professional manager.</li><li>Directs phone calls to the appropriate person</li><li>Takes accurate messages.</li><li>Directs customers to the appropriate person or department.</li><li>Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.</li><li>Tracks and filters all incoming calls and takes messages.</li><li>Communicates effectively with Guest Services Manager and Greeters.</li><li>Reconciles/updates data entry with dealership software.</li><li>Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).</li><li>Walks around the showroom hourly to offer refreshments to guests.</li><li>Provides a warm, positive and happy environment for Guests, their children and fellow teammates.</li><li>Helps maintain a clean and comfortable environment (monitor facility)</li><li>Provides new hire Customer Management training when requested</li><li>Maintains CSI at or above Company standards</li><li>Maintains an organized, clean and safe work area</li><li>Participates in required training</li><li>Records all hours worked accurately in company timekeeping system     </li><li>Follows Safeguards rules and regulations.</li><li>Demonstrates the Company’s Core Values</li><li>Complies with Company policies and procedures</li><li>Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.</li><li>Other duties as assigned</li></ul>Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.Desired Education:   High School DiplomaDesired Work Experience:   up to 3 yearsEducation/Experience:Previous customer service experience desired.  Excellent interpersonal, communication, and organizational skills are required.Certificates and Licenses:o   Valid Driver’s LicenseComputer Skills:Intermediate skills in Microsoft Office Products.  Ability to learn Dealership Management System and web based applications utilized in operations.Communication Skills:Ability to understand and follow instructions. Ability to communicate effectively with customers and companypersonnel.Attendance Expectations:The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.Physical Demands:While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.Environment Demands:Duties are performed primarily in the showroom or outdoor sales lot.  Heavy phone work. Work includes frequent clerical and administrative responsibilities and interaction with customers and employees.  Due to the nature of this position, employee may be exposed to various work environments.Verbal and Writing Ability:Ability to read and comprehend instructions, correspondence, and memos. Math Ability:Ability to add, subtract, multiply and divide.Reasoning Ability:Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations. Core Values:To perform the job successfully, an individual should demonstrate the following Core Values:Servant LeadershipServant Leaders consciously put the needs of others before their own, because to serve people is to value them.Teamwork through Trust & RespectDiversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.IntegrityBeing honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.Commitment to Customer EnthusiasmEvery day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.Passion for WinningHendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.Accountability at All LevelsTaking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.Commitment to Continuous ImprovementEvery day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" rel="nofollow noopener noreferrer" target="_blank">https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf</a>.

Part Time Facilities Jobs in North Carolina

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Part Time Facilities Jobs in North Carolina

Part-Time Service Assistant Hendrick Automotive Group Corporate

Guest Services Representative - Part Time Hendrick Automotive Group Corporate

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